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Old 06 Oct 2009, 10:46 pm
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Join Date: Oct 2009
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Default How can I FIRE the local Honda dealership?

I had a very frustrating experience this week at Honda-Covington. Found a great car (used) and was ready to buy. The sales person was nice enough and capable enough-- except when it came to giving me straight answers on the price. He always had to check with the "manager" (a.k.a. "Larry"). When they finally did provide a price, it was merely 10% off of the invoice (2 year old vehicle) and to add insult to injury they offered me about 30% of book value (as per Edmunds) on my trade in. What??? When I said to forget the trade in and asked if that was their best price on the used car-- they only seemed interested in getting me to price a new car. I walked. But not until they had wasted about 2 hours of my time...and left me vowing to never shop with them again. What options do I have???? I liked the car/model but can't imagine giving business to slimy people like that....
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Old 07 Oct 2009, 12:01 am
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Join Date: May 2009
Posts: 4

Hold on a sec...the dealer might not be so slimy after all! You are complaining because the dealer only took 10% off the sticker price of the vehicle...why should they sell it to you for less than they can sell it to someone else? And maybe your trade in isn't worth what you think it is.

It's still a free country. The dealer doesn't have to sell you anything!

Wait a few weeks, and then go back and buy the car. They'll be much more motivated to sell.
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Old 07 Oct 2009, 12:46 am
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Join Date: Aug 2008
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Find another dealer , from what you said they did nothing illegal .
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Old 07 Oct 2009, 01:01 am
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Join Date: Aug 2008
Posts: 551

That is what ALL dealers do. The first time he goes to check with the "manager" tell him "look, I have x amount of money, if you can't give it to me for that price I'm going to go buy at the Toyota dealer." If they can't give a price you like, go elsewhere. You can't fire a dealer for negotiating.
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Old 07 Oct 2009, 01:16 am
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Join Date: Oct 2009
Posts: 11

Do your homework before going to the dealer. If you are asking for something outrageous then its not going to happen. They are in it to make money just in the same that you are in it to save money. Do the research online so you know what range of prices and trade-in values you will get. I feel you as I want the best deal possible but you have to understand they are in the business to make money as you are in the business to save. Make a good deal and they will take it. Otherwise take your money elsewhere where someone will take your deal. If your deal isn't "crazy" then someone will take it especially in this market. Good luck to you!
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Old 07 Oct 2009, 01:31 am
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Join Date: Feb 2008
Posts: 186

There are 2 more dealers within 30 miles of you. Both earned the President's Award from Honda. It maybe a little drive but they may have a great Certified Pre-Owned too. I would search their website and see what you find.

As far as firing the dealer, not much you can do. I would suggest contacting the General Manager or General Sales Manger. You can also contact Honda and make a complaint. Here is the customer service number 800-999-1009. You can also voice your opinion on
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Old 07 Oct 2009, 02:31 am
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Join Date: Feb 2008
Posts: 28

You don't have any options. You either make a deal with them and get the car or don't get it at all.

There not obligated to sell you a car or provide top notch customer service.
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