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Old 30 Oct 2007, 11:15 am
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Default I had to replace a lost car key and the new one doesn't work. I feel like the dealer is...

...the cat is the hat. The new key has a chip in it. The 98 Olds has 15 chips for that car. The dealer took his time getting it for me. When I got home, and tried the set out on the car, the key to the door worked, but not well. It' was not cut well. But it did open the door. The ignition key went all the way in, but did not catch in the right places to hook up, lock in, and turn. I wanted to get a file and work on it, but because of the chip, and the possibility of a mistake there, I did not. I have heard rumors of dealer ripping off the unaware in these cases. Can anyone verify this? I felt like I really had been taken when I left there. I just felt creepy. Does someone have advice on what to do when I go back? I can't take a man with me or I would. Giving them another $60 is out of the question. Agree? Thank you. I need more knowledge about the key and how it works.
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Old 30 Oct 2007, 11:18 am
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I work at a dealership and no way in hell you should have to pay again. Take it back and tell them it doesnt work.Did you have the key traced or was it cut from code? If from code, it is possible the codes are wrong through GM.The door key may be solved by repeatedly shoving it in and out of the cylinder a few times. Sometimes there are burrs on the key that will be shaved off in the cylinder. They can be stiff at times.
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Old 30 Oct 2007, 11:24 am
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Don't feel anything, just get it back to the Dealer and make them re work the key's.Dealerships along with many other places of business can be vultures to the consumer.
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Old 30 Oct 2007, 11:27 am
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$60 is a fair price for a working key. They will honor their comitment to give you a working key, just return and explain it doesn't work. If they get the nerve to ask you for more money, just tell them they have already been paid to provide a working key and it is them that have not fulfilled their part of the contract.
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Old 30 Oct 2007, 11:30 am
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If I remember correctly, there may be as many as 19 possible chips for your car. I have found that most dealers cut keys with a clipper. This is a great tool in the middle nowhere, to originate a key, because in the hands of the right person, an acceptable key can be produced. However, this key will never work as nice as an actual new factory key or a first generation key cut on a high quality code cutting machine, found usually in the bigger locksmith operations. Your drivers door lock has wear, it may also be dry and/or dirty. These are all contributing factors that can effect the smooth operation of any lock. The ignition key is the incorrect bitting or the depths and/or spacings are off, resulting in an inoperable key. You should return this key, with your receipt, and they should provide you with a working key at no extra cost. In the future, research a bit and find a better dealership, or find a good locksmith, some even specialize in automotive.
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