Honda Car Forum

On Sun, 11 Jan 2009 17:19:16 -0500, "Mike Hunter"
<mikehunt2@lycos/com> wrote:

>What I am trying to get you to understand is the warranty is NOT with the
>customer, as apparently many of you believe!! NO dealer is required to work
>on cars that were not sold by that dealership.
>
Yes they are! State and Federal law requires ALL Chevy dealers to do
warranty work on ANY Chevy car if two conditions are met:

1. The car has to be in warranty.
2. The manufacturer has to agree that the work is warranty work.

If those conditions are met then the dealer can not refuse to do the
warranty repairs just because he didn't sell the car.

Jack j

On Jan 11, 10:18*pm, Retired VIP <jackj.extradots....@windstream.net>
wrote:
> On Sun, 11 Jan 2009 17:19:16 -0500, "Mike Hunter"
>
> <mikehunt2@lycos/com> wrote:
> >What I am trying to get you to understand is the warranty is NOT with the
> >customer, as apparently many of you believe!! *NO dealer is required to work
> >on cars that were not sold by that dealership.
>
> Yes they are! *State and Federal law requires ALL Chevy dealers to do
> warranty work on ANY Chevy car if two conditions are met:
>
> 1. *The car has to be in warranty.
> 2. *The manufacturer has to agree that the work is warranty work.
>
> If those conditions are met then the dealer can not refuse to do the
> warranty repairs just because he didn't sell the car.
>
> Jack j

Are you sure laws require this? I would think, the franchise agreement
between the auto makers and dealers require this.

I would be really surprised if the laws require the dealers to do work
that they don't want to. If Home Depot wants to sell lawn tractors,
but not service them, that fine with the law. I don't see that being a
problem with cars, either.

Jeff

Elmo P. Shagnasty wrote:

> But My Cunter is plainly off his rocker, completely--which means he has
> been all along, and anything he says is utter and complete bullshit
> invented at the spur of the moment.

No one would think any worse of him if he simply admitted his mistake.

BTW, one big problem, that buyers remember, is what happens when a
dealer still exists, but the manufacturer pulls out of the U.S., as
happened with Daewoo. If the manufacturer goes under, even if the dealer
exists selling other makes, the owner no longer have a warranty. This is
really going to hurt the Big 3 in the coming months. Many people won't
even risk losing a $500 airline ticket on an airline that's on the verge
of going under; risking the loss of a warranty on a big 3 vehicle is a
lot more serious.

On Sun, 11 Jan 2009 19:47:10 -0800 (PST), Jeff <jeff.utz@gmail.com>
wrote:

>On Jan 11, 10:18*pm, Retired VIP <jackj.extradots....@windstream.net>
>wrote:
>> On Sun, 11 Jan 2009 17:19:16 -0500, "Mike Hunter"
>>
>> <mikehunt2@lycos/com> wrote:
>> >What I am trying to get you to understand is the warranty is NOT with the
>> >customer, as apparently many of you believe!! *NO dealer is required to work
>> >on cars that were not sold by that dealership.
>>
>> Yes they are! *State and Federal law requires ALL Chevy dealers to do
>> warranty work on ANY Chevy car if two conditions are met:
>>
>> 1. *The car has to be in warranty.
>> 2. *The manufacturer has to agree that the work is warranty work.
>>
>> If those conditions are met then the dealer can not refuse to do the
>> warranty repairs just because he didn't sell the car.
>>
>> Jack j
>
>Are you sure laws require this? I would think, the franchise agreement
>between the auto makers and dealers require this.
>
>I would be really surprised if the laws require the dealers to do work
>that they don't want to. If Home Depot wants to sell lawn tractors,
>but not service them, that fine with the law. I don't see that being a
>problem with cars, either.
>
>Jeff

Sorry Jeff, I didn't fully explain my statement. IF the dealer is a
warranty repair center, then he can't refuse to do warranty repair
work just because he did sell the item.

Using your example, if Home Depot performed warranty repairs on lawn
tractors then they couldn't refuse your warranty work on your tractor
that you bought at Lowell's if the brand was one that Home Depot was a
warranty center for. (My high school English teacher would be peeing
in her panties at the length of that sentence but I hope my meaning
came across).

Jack j

In article <dKudnc6W_dHF_PbUnZ2dnUVZ_rmdnZ2d@ptd.net>,
"Mike Hunter" <mikehunt2@lycos/com> wrote:

> You are free to believe whatever you choose.

I am free to read the actual warranty documents.

Why do you disagree that the warranty documents don't say what they say?

You're so desperate for attention, it's pitiful. You honestly think
that you've made anyone believe that you were in auto sales in any way.

Jeff wrote:

> When I took my Apple computer in for service, I had to do it under the
> terms of the warranty, which is to the place where Apple specified.
> Fortunately, there is an Apple store about 1 block from a stop on my
> subway. Although I had to follow the terms of the contract, they
> warranty is between Apple and me. Likewise, the warranty for my new
> car is between Ford and me. They can specify where I have to take the
> car for warranty work (i.e., one of their authorized representatives,
> a dealer). But, the warranty is between Ford and me. Likewise, the
> warranty on a GM is between GM and the buyer.

Good example. I helped the first Apple dealer in my college town in
Florida set up his store. After a while he was losing a lot of sales to
a stereo store in town that was not an "authorized Apple dealer" but
that was getting Apple products through other channels. The customers of
the stereo store would bring their computers to his store for service,
and he tried to deny them service until customers complained to Apple.

Apple required him to service these computers under warranty, no matter
where they were purchased. He complained to Jobs (back then you could do
that) about Apple not controlling their distribution and allowing
unauthorized dealers to sell their product, but the edict regarding
repairs was firm. The reimbursement rate sucked, but Apple was bound by
the recently enacted Magnuson Moss act (this was around 1977). It didn't
matter where the consumer bought the product, Apple provided the
warranty and they had to honor it somehow, either through designated
representatives, or directly.

Thus spake "Mike Hunter" <mikehunt2@lycos/com> :

>Why would you want to do that if you car is broke down?
>

Um, top posting does nothing to contribute to the discussion. To what
portion of my post are you referring?

>
>"Dillon Pyron" <invaliddmpyron@austin.rr.com> wrote in message
>news:d0fkm45t6o06h11a413qr7sm9n0ks56c0f@4ax.com.. .
>
>>>"For more details, please visit 'your' Chevrolet dealer" END QUOTE
>>>
>>>I might point out that if you are away from YOUR dealer you can obtain
>>>warranty work at ANY GM dealership, as well
>>
>> Okay, the closest Chevy dealer is about 6 miles away. But the best
>> price I've found on a Silverado (gack, but just an example) is about
>> 20 miles away. Do I drive all the way to Hutto for warranty work?
>>
>>>
>>>
>>>
>>>"Dillon Pyron" <invaliddmpyron@austin.rr.com> wrote in message
>>>news:uoqdm4p9ao6pe8n23aco3n05mp33bgbea8@4ax.com ...
>>>
>>>>
>>>>>You are free to believe whatever you wish. I cold not care less what
>>>>>anybody
>>>>>in a NG chooses to believe but here is the way it is, the manufacturer
>>>>>warrants the vehicle to its dealers, for a specific time and mileage,
>>>>>period. The coverage offered is up to the manufacturer, period. Any
>>>>>dealer can submit a warranty claim but if the manufacturer does not
>>>>>think
>>>>>it
>>>>>is warrantable it will be charged back to the dealership that submitted
>>>>>the
>>>>>claim, period.. Any time you call the manufacturer with a disputed
>>>>>warranty claim the will TELL you to take your vehicle back to the
>>>>>selling
>>>>>dealer, period.
>>>>
>>>> That is grade A horseshit. Are you telling me that if I buy a car in
>>>> Dallas and then move to Austin, I have to take the car back to Dallas?
>>>> I think you'll find that the FTC disagrees with you. I know the State
>>>> of Texas will.
>>>>
>>>> If you have what you think is a warranty claim, you take it to the
>>>> dealer. If they agree (which they do by asking the manufactorer) then
>>>> you're covered. If not, THEN you go through the arbitration process.
>>>>
>>>>>
>>>>>I filed thousands of warranty claims to just about every manufacturer
>>>>>and
>>>>>that is the way it is, period. Anyone who says differently is not
>>>>>correct,
>>>>>period. If there is a dispute the vehicle owner MUST first go though
>>>>>the
>>>>>manufacturers arbitration procedure, befor going to court as well.
>>>>>
>>>>>The imports are the hardest, particularly Toyota, to get anything from
>>>>>after
>>>>>the WOF time/date, Ford the easiest
>>>>>
>>>>>
>>>>>"Jeff" <jeff.utz@gmail.com> wrote in message
>>>>>news:e7f596b5-4bd7-4bb9-978f-6c58b7b96da1@r13g2000vbp.googlegroups.com...
>>>>>On Jan 8, 8:29 pm, Retired VIP <jackj.extradots....@windstream.net>
>>>>>wrote:
>>>>>> On Thu, 8 Jan 2009 19:21:25 -0500, "Mike Hunter" <mikehunt2@lycos/com>
>>>>>> wrote:
>>>>>>
>>>>>> >So what's your point? Everyone who reads the warranty manual knows
>>>>>> >manufactures warrant their vehicles to their dealers. You comment
>>>>>> >should
>>>>>> >have been address to those that think differently
>>>>>>
>>>>>> Mike, I think you've got it a little bit wrong. The manufacturer
>>>>>> warrants to the owner, not the dealer. If the dealer was the one who
>>>>>> owned the warranty, then there would be no need to transfer the
>>>>>> remaining factory warranty to a new buyer. If the dealer was the one
>>>>>> who owned the warranty, then the factory wouldn't pay any other dealer
>>>>>> for performing the repair and you could only take it to the dealer you
>>>>>> bought it from for warranty repairs.
>>>>>>
>>>>>> Jack j
>>>>>>
>>>>>>
>>>>>>
>>>>>> >"Jeff" <jeff....@gmail.com> wrote in message
>>>>>> >news:81ebcbc5-b4c2-4e1b-abb9-
>>>>>
>>>>>According to Chevy (a GM brand), warranty work can be done at any
>>>>>dealer, even if it is not the one that sold the car.
>>>>>
>>>>>http://www.chevrolet.com/warranty/fr...ked-questions/
>>>>>
>>>>>For someone who claims he owned dealerships, you don't have a clue.
>>>>>
>>>>>jeff
>>>>>
>>>> --
>>>> - dillon I am not invalid
>>>>
>>>> When you wish upon a falling star, your dreams come true.
>>>> Unless it's really a meteorite hurtling to the Earth which
>>>> will destroy all life. Then you're pretty much hosed no
>>>> matter what you wish for. Unless it's death by meteor.
>>>>
>>>>
>>>
>> --
>> - dillon I am not invalid
>>
>> When you wish upon a falling star, your dreams come true.
>> Unless it's really a meteorite hurtling to the Earth which
>> will destroy all life. Then you're pretty much hosed no
>> matter what you wish for. Unless it's death by meteor.
>>
>>
>
--
- dillon I am not invalid

When you wish upon a falling star, your dreams come true.
Unless it's really a meteorite hurtling to the Earth which
will destroy all life. Then you're pretty much hosed no
matter what you wish for. Unless it's death by meteor.

Thus spake "Mike Hunter" <mikehunt2@lycos/com> :

>So what's your point? Did you think you could take it to a Toyota dealer
>

Jesus ****ing Christ!!! Did you not see the part where it says I can
take it to ANY dealer and not the one I bought it from??

And please don't top post. Top posting is for idiots that don't know
how to actually work in Usenet.

>
>"Dillon Pyron" <invaliddmpyron@austin.rr.com> wrote in message
>news:5cfkm4trl02d3aam7rv4vufi32rg6d7856@4ax.com.. .
>> Thus spake "Mike Hunter" <mikehunt2@lycos/com> :
>>
>>>Thanks for helping to prove the point that manufacturers warrant their
>>>vehicles to their dealers!
>>>
>>>QUOTE:
>>>
>>>"Your satisfaction and goodwill are important to 'YOUR' dealer and to
>>>Chevrolet. NORMALLY, any concerns with the sales transaction or the
>>>operation of your vehicle will be resolved by your dealer's sales or
>>>service
>>>departments. The first step is to discuss your concern with a member of
>>>dealership management. Normally, concerns can be quickly resolved at that
>>>level. To locate a Chevrolet dealer, please visit the Chevrolet Dealer
>>>Locator.
>>>
>>>"For more details, please visit 'your' Chevrolet dealer" END QUOTE
>>>
>>>I might point out that if you are away from YOUR dealer you can obtain
>>>warranty work at ANY GM dealership, as well
>>>
>>
>> I am reading DIRECTLY from the warranty manual for my 08 Fit.
>>
>> "You should take your vehicle along with proof of the purchase date to
>> a Honda automobile dealer during normal service hours. If the
>> warranty claim is for a replacement part of accessorty that was
>> originally installed by a Honda dealer, also bring proof of the
>> vehicle's mileage at the time of installation."
>>
>> It further goes to say that if the car can't be driven, contact the
>> nearest Honda dealer for towing, and that I won't have to pay.
>>
>> And it explains how to get reimbursed for emergency repairs from other
>> than Honda dealers.
>>
>>
>> Note: A HONDA AUTOMOBILE DEALER. Not the one you bought the car
>> from.
>>
>>>
>>>
>>>"Dillon Pyron" <invaliddmpyron@austin.rr.com> wrote in message
>>>news:uoqdm4p9ao6pe8n23aco3n05mp33bgbea8@4ax.com ...
>>>
>>>>
>>>>>You are free to believe whatever you wish. I cold not care less what
>>>>>anybody
>>>>>in a NG chooses to believe but here is the way it is, the manufacturer
>>>>>warrants the vehicle to its dealers, for a specific time and mileage,
>>>>>period. The coverage offered is up to the manufacturer, period. Any
>>>>>dealer can submit a warranty claim but if the manufacturer does not
>>>>>think
>>>>>it
>>>>>is warrantable it will be charged back to the dealership that submitted
>>>>>the
>>>>>claim, period.. Any time you call the manufacturer with a disputed
>>>>>warranty claim the will TELL you to take your vehicle back to the
>>>>>selling
>>>>>dealer, period.
>>>>
>>>> That is grade A horseshit. Are you telling me that if I buy a car in
>>>> Dallas and then move to Austin, I have to take the car back to Dallas?
>>>> I think you'll find that the FTC disagrees with you. I know the State
>>>> of Texas will.
>>>>
>>>> If you have what you think is a warranty claim, you take it to the
>>>> dealer. If they agree (which they do by asking the manufactorer) then
>>>> you're covered. If not, THEN you go through the arbitration process.
>>>>
>>>>>
>>>>>I filed thousands of warranty claims to just about every manufacturer
>>>>>and
>>>>>that is the way it is, period. Anyone who says differently is not
>>>>>correct,
>>>>>period. If there is a dispute the vehicle owner MUST first go though
>>>>>the
>>>>>manufacturers arbitration procedure, befor going to court as well.
>>>>>
>>>>>The imports are the hardest, particularly Toyota, to get anything from
>>>>>after
>>>>>the WOF time/date, Ford the easiest
>>>>>
>>>>>
>>>>>"Jeff" <jeff.utz@gmail.com> wrote in message
>>>>>news:e7f596b5-4bd7-4bb9-978f-6c58b7b96da1@r13g2000vbp.googlegroups.com...
>>>>>On Jan 8, 8:29 pm, Retired VIP <jackj.extradots....@windstream.net>
>>>>>wrote:
>>>>>> On Thu, 8 Jan 2009 19:21:25 -0500, "Mike Hunter" <mikehunt2@lycos/com>
>>>>>> wrote:
>>>>>>
>>>>>> >So what's your point? Everyone who reads the warranty manual knows
>>>>>> >manufactures warrant their vehicles to their dealers. You comment
>>>>>> >should
>>>>>> >have been address to those that think differently
>>>>>>
>>>>>> Mike, I think you've got it a little bit wrong. The manufacturer
>>>>>> warrants to the owner, not the dealer. If the dealer was the one who
>>>>>> owned the warranty, then there would be no need to transfer the
>>>>>> remaining factory warranty to a new buyer. If the dealer was the one
>>>>>> who owned the warranty, then the factory wouldn't pay any other dealer
>>>>>> for performing the repair and you could only take it to the dealer you
>>>>>> bought it from for warranty repairs.
>>>>>>
>>>>>> Jack j
>>>>>>
>>>>>>
>>>>>>
>>>>>> >"Jeff" <jeff....@gmail.com> wrote in message
>>>>>> >news:81ebcbc5-b4c2-4e1b-abb9-
>>>>>
>>>>>According to Chevy (a GM brand), warranty work can be done at any
>>>>>dealer, even if it is not the one that sold the car.
>>>>>
>>>>>http://www.chevrolet.com/warranty/fr...ked-questions/
>>>>>
>>>>>For someone who claims he owned dealerships, you don't have a clue.
>>>>>
>>>>>jeff
>>>>>
>>>> --
>>>> - dillon I am not invalid
>>>>
>>>> When you wish upon a falling star, your dreams come true.
>>>> Unless it's really a meteorite hurtling to the Earth which
>>>> will destroy all life. Then you're pretty much hosed no
>>>> matter what you wish for. Unless it's death by meteor.
>>>>
>>>>
>>>
>> --
>> - dillon I am not invalid
>>
>> When you wish upon a falling star, your dreams come true.
>> Unless it's really a meteorite hurtling to the Earth which
>> will destroy all life. Then you're pretty much hosed no
>> matter what you wish for. Unless it's death by meteor.
>>
>>
>
--
- dillon I am not invalid

When you wish upon a falling star, your dreams come true.
Unless it's really a meteorite hurtling to the Earth which
will destroy all life. Then you're pretty much hosed no
matter what you wish for. Unless it's death by meteor.

Thus spake Jeff <jeff.utz@gmail.com> :

>On Jan 11, 4:44*pm, "Mike Hunter" <mikehunt2@lycos/com> wrote:
>> I never said that, did you miss the "Normally" that someone quoted from the
>> warranty manual?
>>
>> The manufacture warrants the vehicle to it dealer(s.)
>
>Then why does the warranties talk about transferring the warranty to
>new owners of the car or truck? Why would there be any need to
>transfer the warranty? And, if you were correct, wouldn't the wording
>of the warranties reflect that the warranty is to the dealers?
>
>And why does the Chrysler warranty have this language? "You are
>covered by the Basic Limited Warranty if
>you are a purchaser for use of the vehicle."
>
>And where does it say that the dealer is warranted here?
>
>"In the United States (We Include U.S.
>Possessions and Territories as Part of
>the United States for Warranty Purposes):
>Warranty service must be done by an authorized
>Chrysler, Dodge or Jeep dealer. We strongly
>recommend that you take your vehicle to your
>Selling Dealer. They know you and your vehicle
>best, and are most concerned that you get
>prompt and high quality service. If you move
>within the United States, warranty service may
>be requested from any authorized Chrysler,
>Dodge or Jeep dealer."
>
>If the selling dealer is warranted, don't you think that that would be
>stated in the warranty manual?
>
>And GM says that if you buy a GM car, *you* get a 100,000 mi
>powertrain warranty. Not your dealer.
>
>Get a clue, if you can old man.

Head, meet wall. Wall, this is head.

>
>Jeff
>
>>* In a situation where
>> ones selling dealer has closed down or one has moved a great distance, (most
>> warranty agreements mention 50 miles) the manufacture will have it towed to
>> their nearest dealership, same as if one is traveling.
>>
>> That dealer, unlike your dealer, will most likely not do the work before
>> receiving prior authorization to do so, till he knows he will be reimbursed.
>>
>> "Elmo P. Shagnasty" <el...@nastydesigns.com> wrote in messagenews:elmop-A6A2D3.13052110012009@mara100-84.onlink.net...
>>
>> > In article <x5qdnfkWd43HS_XUnZ2dnUVZ_snin...@ptd.net>,
>> > "Mike Hunter" <mikehunt2@lycos/com> wrote:
>>
>> >> When the reference was made to calling the manufacturer about a warranty
>> >> PROBLEM, what I said was, if you do they will tell you to contact your
>> >> SELLING dealer because DISPUTED warranty claims MUST go to the selling
>> >> dealer and that is a fact, whether you choose to believe it or not.
>>
>> > So let me get this straight: *you're saying that if I buy a car in Maine
>> > and three months later move to California, and three months after that
>> > have a warranty problem that the servicing dealer in California
>> > disputes, and I want to run it up the chain to the manufacturer's
>> > representative...
>>
>> > ....that I have to trek the car back to my SELLING dealer back in MAINE?
--
- dillon I am not invalid

When you wish upon a falling star, your dreams come true.
Unless it's really a meteorite hurtling to the Earth which
will destroy all life. Then you're pretty much hosed no
matter what you wish for. Unless it's death by meteor.

Thus spake me <noemail@nothere.com> :

>On Sun, 11 Jan 2009 15:26:53 -0800 (PST), Jeff <jeff.utz@gmail.com>
>wrote:
>
>>If the warranty is to the dealer, the Magnuson-Moss Warranty Act
>>requires this fact to be stated in the warranty documents. It isn't.
>
>I think the Mike Hunter Act is more amusing than the Magnuson-Moss
>Warranty Act.
>

You, sir, have a strange sense of humor. Not Monty Python, not Benny
Hill. More like (prepare for Godwin's Law) Adolph Hitler.

Sorry dude, no knock on you. At this point, it's useless. He can't
see the truth, no matter how hard we push his face in to it.
--
- dillon I am not invalid

When you wish upon a falling star, your dreams come true.
Unless it's really a meteorite hurtling to the Earth which
will destroy all life. Then you're pretty much hosed no
matter what you wish for. Unless it's death by meteor.