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In article <d0fkm45t6o06h11a413qr7sm9n0ks56c0f@4ax.com>,
Dillon Pyron <invaliddmpyron@austin.rr.com> wrote: > Thus spake "Mike Hunter" <mikehunt2@lycos/com> : > > >Thanks for helping to prove the point that manufacturers warrant their > >vehicles to their dealers! > > > >QUOTE: > > > >"Your satisfaction and goodwill are important to 'YOUR' dealer and to > > THAT is because YOUR dealer wants to make additional sales and if you > say they suck, others won't buy from them. In addtion, YOUR dealer > wants to get the service, not someone else. That wording that My Cunter is quoting is no more meaningful than recipes on the back of food products. For example: http://www.kraftfoods.com/kf/recipes...era-90958.aspx If this recipe is on the back of Kraft's Light Zesty Italian Dressing, it will definitely tell you to use Philadelphia Neufchatel Cheese and Kraft Grated Parmesan cheese. In My Cunter's world, that is an absolute. The recipe simply cannot be made without those Kraft ingredients, because the recipe specified those ingredients. In the real world, we know that Kraft is simply trying to get you to buy more Kraft products, and that I don't need ANY Kraft products to make this recipe. Of COURSE they're going to word things to lead easily suggestible people back to spend more money. My Cunter, who was "in the business" for 40 years, though--he disputes that. He says it cannot be any other way than what's worded. |
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Ya right! A warranty is a contract with the dealer, with specific language.
A dealer can repair you gas engine if you mistakenly use diesel fuel, but the manufacturer will tell you your warranty was voided when you did that and they will not reimburse the dealer. An ingredient label is certainly not the recipe one can hardly duplicate what is in that bottle by knowing the ingredients LOL "Elmo P. Shagnasty" <elmop@nastydesigns.com> wrote in message news:elmop-7232ED.14092111012009@mara100-84.onlink.net... > In article <d0fkm45t6o06h11a413qr7sm9n0ks56c0f@4ax.com>, > Dillon Pyron <invaliddmpyron@austin.rr.com> wrote: > >> >> >Thanks for helping to prove the point that manufacturers warrant their >> >vehicles to their dealers! >> > >> >QUOTE: >> > >> >"Your satisfaction and goodwill are important to 'YOUR' dealer and to >> > > http://www.kraftfoods.com/kf/recipes...era-90958.aspx > > If this recipe is on the back of Kraft's Light Zesty Italian Dressing, > it will definitely tell you to use Philadelphia Neufchatel Cheese and > Kraft Grated Parmesan cheese. > > In My Cunter's world, that is an absolute. The recipe simply cannot be > made without those Kraft ingredients, because the recipe specified those > ingredients. > > In the real world, we know that Kraft is simply trying to get you to buy > more Kraft products, and that I don't need ANY Kraft products to make > this recipe. > > Of COURSE they're going to word things to lead easily suggestible people > back to spend more money. My Cunter, who was "in the business" for 40 > years, though--he disputes that. He says it cannot be any other way > than what's worded. |
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So what's your point? Did you think you could take it to a Toyota dealer
![]() "Dillon Pyron" <invaliddmpyron@austin.rr.com> wrote in message news:5cfkm4trl02d3aam7rv4vufi32rg6d7856@4ax.com... > Thus spake "Mike Hunter" <mikehunt2@lycos/com> : > >>Thanks for helping to prove the point that manufacturers warrant their >>vehicles to their dealers! >> >>QUOTE: >> >>"Your satisfaction and goodwill are important to 'YOUR' dealer and to >>Chevrolet. NORMALLY, any concerns with the sales transaction or the >>operation of your vehicle will be resolved by your dealer's sales or >>service >>departments. The first step is to discuss your concern with a member of >>dealership management. Normally, concerns can be quickly resolved at that >>level. To locate a Chevrolet dealer, please visit the Chevrolet Dealer >>Locator. >> >>"For more details, please visit 'your' Chevrolet dealer" END QUOTE >> >>I might point out that if you are away from YOUR dealer you can obtain >>warranty work at ANY GM dealership, as well >> > > I am reading DIRECTLY from the warranty manual for my 08 Fit. > > "You should take your vehicle along with proof of the purchase date to > a Honda automobile dealer during normal service hours. If the > warranty claim is for a replacement part of accessorty that was > originally installed by a Honda dealer, also bring proof of the > vehicle's mileage at the time of installation." > > It further goes to say that if the car can't be driven, contact the > nearest Honda dealer for towing, and that I won't have to pay. > > And it explains how to get reimbursed for emergency repairs from other > than Honda dealers. > > > Note: A HONDA AUTOMOBILE DEALER. Not the one you bought the car > from. > >> >> >>"Dillon Pyron" <invaliddmpyron@austin.rr.com> wrote in message >>news:uoqdm4p9ao6pe8n23aco3n05mp33bgbea8@4ax.com. .. >> >>> >>>>You are free to believe whatever you wish. I cold not care less what >>>>anybody >>>>in a NG chooses to believe but here is the way it is, the manufacturer >>>>warrants the vehicle to its dealers, for a specific time and mileage, >>>>period. The coverage offered is up to the manufacturer, period. Any >>>>dealer can submit a warranty claim but if the manufacturer does not >>>>think >>>>it >>>>is warrantable it will be charged back to the dealership that submitted >>>>the >>>>claim, period.. Any time you call the manufacturer with a disputed >>>>warranty claim the will TELL you to take your vehicle back to the >>>>selling >>>>dealer, period. >>> >>> That is grade A horseshit. Are you telling me that if I buy a car in >>> Dallas and then move to Austin, I have to take the car back to Dallas? >>> I think you'll find that the FTC disagrees with you. I know the State >>> of Texas will. >>> >>> If you have what you think is a warranty claim, you take it to the >>> dealer. If they agree (which they do by asking the manufactorer) then >>> you're covered. If not, THEN you go through the arbitration process. >>> >>>> >>>>I filed thousands of warranty claims to just about every manufacturer >>>>and >>>>that is the way it is, period. Anyone who says differently is not >>>>correct, >>>>period. If there is a dispute the vehicle owner MUST first go though >>>>the >>>>manufacturers arbitration procedure, befor going to court as well. >>>> >>>>The imports are the hardest, particularly Toyota, to get anything from >>>>after >>>>the WOF time/date, Ford the easiest >>>> >>>> >>>>"Jeff" <jeff.utz@gmail.com> wrote in message >>>>news:e7f596b5-4bd7-4bb9-978f-6c58b7b96da1@r13g2000vbp.googlegroups.com... >>>>On Jan 8, 8:29 pm, Retired VIP <jackj.extradots....@windstream.net> >>>>wrote: >>>>> On Thu, 8 Jan 2009 19:21:25 -0500, "Mike Hunter" <mikehunt2@lycos/com> >>>>> wrote: >>>>> >>>>> >So what's your point? Everyone who reads the warranty manual knows >>>>> >manufactures warrant their vehicles to their dealers. You comment >>>>> >should >>>>> >have been address to those that think differently >>>>> >>>>> Mike, I think you've got it a little bit wrong. The manufacturer >>>>> warrants to the owner, not the dealer. If the dealer was the one who >>>>> owned the warranty, then there would be no need to transfer the >>>>> remaining factory warranty to a new buyer. If the dealer was the one >>>>> who owned the warranty, then the factory wouldn't pay any other dealer >>>>> for performing the repair and you could only take it to the dealer you >>>>> bought it from for warranty repairs. >>>>> >>>>> Jack j >>>>> >>>>> >>>>> >>>>> >"Jeff" <jeff....@gmail.com> wrote in message >>>>> >news:81ebcbc5-b4c2-4e1b-abb9- >>>> >>>>According to Chevy (a GM brand), warranty work can be done at any >>>>dealer, even if it is not the one that sold the car. >>>> >>>>http://www.chevrolet.com/warranty/fr...ked-questions/ >>>> >>>>For someone who claims he owned dealerships, you don't have a clue. >>>> >>>>jeff >>>> >>> -- >>> - dillon I am not invalid >>> >>> When you wish upon a falling star, your dreams come true. >>> Unless it's really a meteorite hurtling to the Earth which >>> will destroy all life. Then you're pretty much hosed no >>> matter what you wish for. Unless it's death by meteor. >>> >>> >> > -- > - dillon I am not invalid > > When you wish upon a falling star, your dreams come true. > Unless it's really a meteorite hurtling to the Earth which > will destroy all life. Then you're pretty much hosed no > matter what you wish for. Unless it's death by meteor. > > |
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Why would you want to do that if you car is broke down?
"Dillon Pyron" <invaliddmpyron@austin.rr.com> wrote in message news:d0fkm45t6o06h11a413qr7sm9n0ks56c0f@4ax.com... >>"For more details, please visit 'your' Chevrolet dealer" END QUOTE >> >>I might point out that if you are away from YOUR dealer you can obtain >>warranty work at ANY GM dealership, as well > > Okay, the closest Chevy dealer is about 6 miles away. But the best > price I've found on a Silverado (gack, but just an example) is about > 20 miles away. Do I drive all the way to Hutto for warranty work? > >> >> >> >>"Dillon Pyron" <invaliddmpyron@austin.rr.com> wrote in message >>news:uoqdm4p9ao6pe8n23aco3n05mp33bgbea8@4ax.com. .. >> >>> >>>>You are free to believe whatever you wish. I cold not care less what >>>>anybody >>>>in a NG chooses to believe but here is the way it is, the manufacturer >>>>warrants the vehicle to its dealers, for a specific time and mileage, >>>>period. The coverage offered is up to the manufacturer, period. Any >>>>dealer can submit a warranty claim but if the manufacturer does not >>>>think >>>>it >>>>is warrantable it will be charged back to the dealership that submitted >>>>the >>>>claim, period.. Any time you call the manufacturer with a disputed >>>>warranty claim the will TELL you to take your vehicle back to the >>>>selling >>>>dealer, period. >>> >>> That is grade A horseshit. Are you telling me that if I buy a car in >>> Dallas and then move to Austin, I have to take the car back to Dallas? >>> I think you'll find that the FTC disagrees with you. I know the State >>> of Texas will. >>> >>> If you have what you think is a warranty claim, you take it to the >>> dealer. If they agree (which they do by asking the manufactorer) then >>> you're covered. If not, THEN you go through the arbitration process. >>> >>>> >>>>I filed thousands of warranty claims to just about every manufacturer >>>>and >>>>that is the way it is, period. Anyone who says differently is not >>>>correct, >>>>period. If there is a dispute the vehicle owner MUST first go though >>>>the >>>>manufacturers arbitration procedure, befor going to court as well. >>>> >>>>The imports are the hardest, particularly Toyota, to get anything from >>>>after >>>>the WOF time/date, Ford the easiest >>>> >>>> >>>>"Jeff" <jeff.utz@gmail.com> wrote in message >>>>news:e7f596b5-4bd7-4bb9-978f-6c58b7b96da1@r13g2000vbp.googlegroups.com... >>>>On Jan 8, 8:29 pm, Retired VIP <jackj.extradots....@windstream.net> >>>>wrote: >>>>> On Thu, 8 Jan 2009 19:21:25 -0500, "Mike Hunter" <mikehunt2@lycos/com> >>>>> wrote: >>>>> >>>>> >So what's your point? Everyone who reads the warranty manual knows >>>>> >manufactures warrant their vehicles to their dealers. You comment >>>>> >should >>>>> >have been address to those that think differently >>>>> >>>>> Mike, I think you've got it a little bit wrong. The manufacturer >>>>> warrants to the owner, not the dealer. If the dealer was the one who >>>>> owned the warranty, then there would be no need to transfer the >>>>> remaining factory warranty to a new buyer. If the dealer was the one >>>>> who owned the warranty, then the factory wouldn't pay any other dealer >>>>> for performing the repair and you could only take it to the dealer you >>>>> bought it from for warranty repairs. >>>>> >>>>> Jack j >>>>> >>>>> >>>>> >>>>> >"Jeff" <jeff....@gmail.com> wrote in message >>>>> >news:81ebcbc5-b4c2-4e1b-abb9- >>>> >>>>According to Chevy (a GM brand), warranty work can be done at any >>>>dealer, even if it is not the one that sold the car. >>>> >>>>http://www.chevrolet.com/warranty/fr...ked-questions/ >>>> >>>>For someone who claims he owned dealerships, you don't have a clue. >>>> >>>>jeff >>>> >>> -- >>> - dillon I am not invalid >>> >>> When you wish upon a falling star, your dreams come true. >>> Unless it's really a meteorite hurtling to the Earth which >>> will destroy all life. Then you're pretty much hosed no >>> matter what you wish for. Unless it's death by meteor. >>> >>> >> > -- > - dillon I am not invalid > > When you wish upon a falling star, your dreams come true. > Unless it's really a meteorite hurtling to the Earth which > will destroy all life. Then you're pretty much hosed no > matter what you wish for. Unless it's death by meteor. > > |
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In article <iLCdnapirb6_-ffUnZ2dnUVZ_sLinZ2d@ptd.net>,
"Mike Hunter" <mikehunt2@lycos/com> wrote: > Ya right! A warranty is a contract with the dealer, with specific language. No, it's not. You're wrong, you've been wrong, everything you've ever said or will ever say is now deemed utter and complete bullshit, so live with it. |
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I never said that, did you miss the "Normally" that someone quoted from the
warranty manual? The manufacture warrants the vehicle to it dealer(s.) In a situation where ones selling dealer has closed down or one has moved a great distance, (most warranty agreements mention 50 miles) the manufacture will have it towed to their nearest dealership, same as if one is traveling. That dealer, unlike your dealer, will most likely not do the work before receiving prior authorization to do so, till he knows he will be reimbursed. "Elmo P. Shagnasty" <elmop@nastydesigns.com> wrote in message news:elmop-A6A2D3.13052110012009@mara100-84.onlink.net... > In article <x5qdnfkWd43HS_XUnZ2dnUVZ_sninZ2d@ptd.net>, > "Mike Hunter" <mikehunt2@lycos/com> wrote: > >> When the reference was made to calling the manufacturer about a warranty >> PROBLEM, what I said was, if you do they will tell you to contact your >> SELLING dealer because DISPUTED warranty claims MUST go to the selling >> dealer and that is a fact, whether you choose to believe it or not. > > So let me get this straight: you're saying that if I buy a car in Maine > and three months later move to California, and three months after that > have a warranty problem that the servicing dealer in California > disputes, and I want to run it up the chain to the manufacturer's > representative... > > ....that I have to trek the car back to my SELLING dealer back in MAINE? |
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What I am trying to get you to understand is the warranty is NOT with the
customer, as apparently many of you believe!! NO dealer is required to work on cars that were not sold by that dealership. When I was is retail the partners ALWAYS encouraged our stores to service any owner, to try to get them as a NEW customer of ours. Manufacturer warrant to dealers not customers. I KNOW manufacturers do indeed have warranty work completed at other repair facilities that are AUTHORIZED to be reimbursed for warrantable repair work, I never said they didn't. My fleet shops were under contract to just about EVERY manufacturer to do warranty work, so are transmission, pant, electrical shops etc. That makes it easier for dealers that do not have enough of that type of work or do not want to invest in the equipment and workers, to do that type of work. YOU however can not take your vehicle directly to those shops, you must either take it to the dealer or have him make arrangements for you. Before we were AUTHORIZED by the manufacturers, our shops were inspected and we had to annually buy all of the manufactures REQUIRED special tools and our techs had to be certified at the manufacturers schools. When I was Group Sales Manager most of the partners newer group stores used a single faculty to do warranty work for all of the franchises at the location, as many as fifteen in one location, rather than as shop at each store. Again we had to be AUTHORIZED by the manufactures because we did not do repairs at the retail store. One car have an off site repair faci;ity but only for the brand(s) sold a that store "Elmo P. Shagnasty" <elmop@nastydesigns.com> wrote in message news:elmop-15D31E.13022410012009@mara100-84.onlink.net... > In article > <58b053a2-ee52-42b9-b9ec-960630d1556d@r28g2000vbp.googlegroups.com>, > Jeff <jeff.utz@gmail.com> wrote: > >> When I took my Apple computer in for service, I had to do it under the >> terms of the warranty, which is to the place where Apple specified. >> Fortunately, there is an Apple store about 1 block from a stop on my >> subway. Although I had to follow the terms of the contract, they >> warranty is between Apple and me. Likewise, the warranty for my new >> car is between Ford and me. They can specify where I have to take the >> car for warranty work (i.e., one of their authorized representatives, >> a dealer). > > Right. > > And as I pointed out, they can ALSO authorize that the work be done > elsewhere. That's Ford's business, as they are paying the freight. If > Ford decides to pay for or reimburse for work done outside of the normal > warranty terms, they can. And they have. So has every other > manufacturer. > > Now, if the warranty were between the mfr and the selling dealer, the > selling dealer would have to be part of the deal whereby the owner is > reimbursed for his out of pocket expenses on getting that now-warranted > problem fixed. > > And--funny thing. The dealers have NO say in how Ford reimburses for > warranty work. NONE. Ford may reimburse the owner if Ford wants, or > Ford may reimburse the normal dealership channel--under the terms that > Ford has declared, which usually means that warranty repairs don't pay > the tech or the dealership as much as customer-pay repairs. > > > >> And on this page (http://www.gm.com/experience/quality/?exist=false), >> it says that the owner (not the dealer) is covered. > > Wow. Facts. > > You know, it's people like My Cunter who make the auto business the > slime that it is. > > And now the auto business is paying for that. Bravo. |
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You are free to believe whatever you choose.
"Jeff" <jeff.utz@gmail.com> wrote in message news:58b053a2-ee52-42b9-b9ec-960630d1556d@r28g2000vbp.googlegroups.com... On Jan 10, 12:18 pm, "Elmo P. Shagnasty" <el...@nastydesigns.com> wrote: > In article <_rydnabyFuwOTPXUnZ2dnUVZ_uKdn...@ptd.net>, > "Mike Hunter" <mikehunt2@lycos/com> wrote: > > > Use you head dummy if the warranty was to the owner, rather than the > > dealer(s,) it would be like those Extended Service plans sold by > > independents, you could have the work performed by anyone and the > > manufacturers would reimburse you or pay the bill. As it is you MUST go > > to > > a dealership > > That doesn't make it a warranty to the dealership. > > Are you SURE you worked in the industry for 40 years? Hint: mopping > the floor in the waiting room doesn't count. > > There are third party service plans that dictate to whom you must take > the car for repair, just like the mfr's warranty that states you must > take it to a certain shop for covered repairs. I think the relevant word here is "senile." When I took my Apple computer in for service, I had to do it under the terms of the warranty, which is to the place where Apple specified. Fortunately, there is an Apple store about 1 block from a stop on my subway. Although I had to follow the terms of the contract, they warranty is between Apple and me. Likewise, the warranty for my new car is between Ford and me. They can specify where I have to take the car for warranty work (i.e., one of their authorized representatives, a dealer). But, the warranty is between Ford and me. Likewise, the warranty on a GM is between GM and the buyer. GM has this to day about their Pontiac warranty (http:// www.pontiac.com/warranty/): Do I have to go the Pontiac dealer where I purchased my vehicle to have this type of work performed? While most customers prefer to have this type of work performed at their selling dealer, it can be performed at any Pontiac dealership. Can I take my Pontiac to any GM dealership for warranty repairs? These repairs must be performed by an Authorized Pontiac dealer, except in an emergency situation when a covered part or a Pontiac dealer is not reasonably available to the vehicle owner. It’s in your best interest to take your Pontiac vehicle to a Pontiac dealer for all repairs since they are the most knowledgeable about the particulars of your vehicle. And on this page (http://www.gm.com/experience/quality/?exist=false), it says that the owner (not the dealer) is covered. When you get a clue, let us know. Jeff Jeff |
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On Jan 11, 4:44*pm, "Mike Hunter" <mikehunt2@lycos/com> wrote:
> I never said that, did you miss the "Normally" that someone quoted from the > warranty manual? > > The manufacture warrants the vehicle to it dealer(s.) Then why does the warranties talk about transferring the warranty to new owners of the car or truck? Why would there be any need to transfer the warranty? And, if you were correct, wouldn't the wording of the warranties reflect that the warranty is to the dealers? And why does the Chrysler warranty have this language? "You are covered by the Basic Limited Warranty if you are a purchaser for use of the vehicle." And where does it say that the dealer is warranted here? "In the United States (We Include U.S. Possessions and Territories as Part of the United States for Warranty Purposes): Warranty service must be done by an authorized Chrysler, Dodge or Jeep dealer. We strongly recommend that you take your vehicle to your Selling Dealer. They know you and your vehicle best, and are most concerned that you get prompt and high quality service. If you move within the United States, warranty service may be requested from any authorized Chrysler, Dodge or Jeep dealer." If the selling dealer is warranted, don't you think that that would be stated in the warranty manual? And GM says that if you buy a GM car, *you* get a 100,000 mi powertrain warranty. Not your dealer. Get a clue, if you can old man. Jeff >* In a situation where > ones selling dealer has closed down or one has moved a great distance, (most > warranty agreements mention 50 miles) the manufacture will have it towed to > their nearest dealership, same as if one is traveling. > > That dealer, unlike your dealer, will most likely not do the work before > receiving prior authorization to do so, till he knows he will be reimbursed. > > "Elmo P. Shagnasty" <el...@nastydesigns.com> wrote in messagenews:elmop-A6A2D3.13052110012009@mara100-84.onlink.net... > > > In article <x5qdnfkWd43HS_XUnZ2dnUVZ_snin...@ptd.net>, > > "Mike Hunter" <mikehunt2@lycos/com> wrote: > > >> When the reference was made to calling the manufacturer about a warranty > >> PROBLEM, what I said was, if you do they will tell you to contact your > >> SELLING dealer because DISPUTED warranty claims MUST go to the selling > >> dealer and that is a fact, whether you choose to believe it or not. > > > So let me get this straight: *you're saying that if I buy a car in Maine > > and three months later move to California, and three months after that > > have a warranty problem that the servicing dealer in California > > disputes, and I want to run it up the chain to the manufacturer's > > representative... > > > ....that I have to trek the car back to my SELLING dealer back in MAINE? |
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On Jan 11, 4:44*pm, "Mike Hunter" <mikehunt2@lycos/com> wrote:
> I never said that, did you miss the "Normally" that someone quoted from the > warranty manual? > > The manufacture warrants the vehicle to it dealer(s.) * In a situation where > ones selling dealer has closed down or one has moved a great distance, (most > warranty agreements mention 50 miles) the manufacture will have it towed to > their nearest dealership, same as if one is traveling. > > That dealer, unlike your dealer, will most likely not do the work before > receiving prior authorization to do so, till he knows he will be reimbursed. > > "Elmo P. Shagnasty" <el...@nastydesigns.com> wrote in messagenews:elmop-A6A2D3.13052110012009@mara100-84.onlink.net... > > > In article <x5qdnfkWd43HS_XUnZ2dnUVZ_snin...@ptd.net>, > > "Mike Hunter" <mikehunt2@lycos/com> wrote: > > >> When the reference was made to calling the manufacturer about a warranty > >> PROBLEM, what I said was, if you do they will tell you to contact your > >> SELLING dealer because DISPUTED warranty claims MUST go to the selling > >> dealer and that is a fact, whether you choose to believe it or not. > > > So let me get this straight: *you're saying that if I buy a car in Maine > > and three months later move to California, and three months after that > > have a warranty problem that the servicing dealer in California > > disputes, and I want to run it up the chain to the manufacturer's > > representative... > > > ....that I have to trek the car back to my SELLING dealer back in MAINE? If the warranty is to the dealer, the Magnuson-Moss Warranty Act requires this fact to be stated in the warranty documents. It isn't. Stop acting like a jerk (I am giving you the benefit of the doubt when I sat that you are only *acting* like a jerk) and giving people information that you make that is completely false. The auto warranties are between the car makers and the buyers. If I am incorrect, please provide real evidence. Jeff |
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