Honda Car Forum

Thanks to everyone who responded - it is very interesting to hear about the
brake issues this accord seems to have............

I went back to the dealer with brake pads in hand, found my sales person and
requested to see the service manager with him in tow.

I showed the service manager the brake pads (the front pads looked brand new
and the inside rear pads were worn totally out) - I explained to him that
the dealership called me and told me the pads needed replacing and the
rotors needed turning. Clearly to me this wasn't the case and they had
charged me a whopping $467.00 for the repair. I explained my beef wasn't so
much with the price, but I was told the front needed replacing and the fact
that after only 27K miles the rear needed replacing.

Just so happened, the district service manager was in town.............data
point to remember in just a minute. The service tech was called into the
office and he explained that it was a nominal fee to replace the pads once
the wheel was torn down to a point that the rotors could be removed and
turned - a point I half agreed with. The technician explains Honda has known
about the problem for several years on the rear disk pads and how they wear
out very quickly, they used to cover them under warranty, but Honda stopped
the practice as everyone had the problem.

I explained that in normal circumstances, the front pads wore before the
rear pads and they agreed.......I again, reached for the pads and showed
them how the rear pads (only the inside pads) were worn out, while the outer
pads and both of the front pads looked OK..............I stated it looked
like an issue with the brake design or the pads weren't floating properly,
either case, it should be a warranty issue.

The district service manager came in about that time and was told of the
situation, he immediately blamed it on the way I drive and as he wasn't in
the car, he couldn't vouch for the type of braking I was doing........after
showing him the pads and explaining how they were positioned on the car - he
and the service manager agree to warrant the brake job.

Obviously, I was pleased and feel much better, but am still concerned about
whether or not I have an issue with the brakes ................. guess I
will find out in another 27K miles!

Again, thought you all would appreciate the saga..............and how happy
it all turned out (maybe).!

Hope all is well........
Dale



He then starts to explain that he isn't sure of my type of driving, but it
looked like the brakes were used quite heavily.....at which I explained most
of them were interstate miles to which he explained " that was the problem,
my high rate of speed and as I came off the interstate ramps, I was

"Dale Toms" <dtoms@jetbroadband.com> wrote
> The district service manager came in about that time and
> was told of the > situation, he immediately blamed it on
> the way I drive and as he wasn't in the car, he couldn't
> vouch for the type of braking I was doing........after
> showing him the pads and explaining how they were
> positioned on the car - he and the service manager agree
> to warrant the brake job.

Two cents on the situation:

Given that the front pads and front rotors work were
flat-out thievery that cost you money, time, and
frustration, refunding you the entire amount could be said
to be justified.

Without the thievery, I think what would have been fair is
a refund of the dollar amount for the labor/parts on the
front work. The rears lasting "only" 27k miles is not so
outrageous.

In the future, buy pads online from an OEM parts dealer like
BKhondaparts.com. Have the new pads ready when you next take
the car to any import shop for brake work.

"Dale Toms" <dtoms@jetbroadband.com> wrote in message
news:gfg0c6$2tg$1@news.parasun.com...
> Thanks to everyone who responded - it is very interesting to hear about
> the brake issues this accord seems to have............
>
> I went back to the dealer with brake pads in hand, found my sales person
> and requested to see the service manager with him in tow.
>
> I showed the service manager the brake pads (the front pads looked brand
> new and the inside rear pads were worn totally out) - I explained to him
> that the dealership called me and told me the pads needed replacing and
> the rotors needed turning. Clearly to me this wasn't the case and they had
> charged me a whopping $467.00 for the repair. I explained my beef wasn't
> so much with the price, but I was told the front needed replacing and the
> fact that after only 27K miles the rear needed replacing.
>
> Just so happened, the district service manager was in
> town.............data point to remember in just a minute. The service tech
> was called into the office and he explained that it was a nominal fee to
> replace the pads once the wheel was torn down to a point that the rotors
> could be removed and turned - a point I half agreed with. The technician
> explains Honda has known about the problem for several years on the rear
> disk pads and how they wear out very quickly, they used to cover them
> under warranty, but Honda stopped the practice as everyone had the
> problem.
>
> I explained that in normal circumstances, the front pads wore before the
> rear pads and they agreed.......I again, reached for the pads and showed
> them how the rear pads (only the inside pads) were worn out, while the
> outer pads and both of the front pads looked OK..............I stated it
> looked like an issue with the brake design or the pads weren't floating
> properly, either case, it should be a warranty issue.
>
> The district service manager came in about that time and was told of the
> situation, he immediately blamed it on the way I drive and as he wasn't in
> the car, he couldn't vouch for the type of braking I was
> doing........after showing him the pads and explaining how they were
> positioned on the car - he and the service manager agree to warrant the
> brake job.
>
> Obviously, I was pleased and feel much better, but am still concerned
> about whether or not I have an issue with the brakes .................
> guess I will find out in another 27K miles!
>
> Again, thought you all would appreciate the saga..............and how
> happy it all turned out (maybe).!
>
> Hope all is well........
> Dale
>
>
>
> He then starts to explain that he isn't sure of my type of driving, but it
> looked like the brakes were used quite heavily.....at which I explained
> most of them were interstate miles to which he explained " that was the
> problem, my high rate of speed and as I came off the interstate ramps, I
> was
>

I have an 06 Accord coupe I4 and am still on the original brakes at 43k
miles. I suppose the design change for the 08 and the increased weight
could make a difference. But, our 03 Pilot just had the brakes redone at 75k
miles for the first time . The rotors did not need to be turned at all
and the cost was a little less than $300 for all 4 wheels at our local Honda
dealer. My 01 Prelude still had good brakes when I traded it at 68k miles.
Perhaps the 08 is an anomaly .

Uneven wear would lead you to think the caliper pins, which are easy
to fix - properly clean and lube them.

But given the common nature of this problem I wonder if the parking-
brake-in-calipers were the source of the problem. Maybe Honda needs a
different manufacturer for the rear calipers?

If the brakes were used heavily, then why don't the fronts wear out
sooner? Sounds like the district manager was feeding you crap still.



On Nov 12, 5:30*pm, "Dale Toms" <dt...@jetbroadband.com> wrote:
> The district service manager came in about that time and was told of the
> situation, he immediately blamed it on the way I drive and as he wasn't in
> the car, he couldn't vouch for the type of braking I was doing........after
> showing him the pads and explaining how they were positioned on the car -he
> and the service manager agree to warrant the brake job.
>
> Obviously, I was pleased and feel much better, but am still concerned about
> whether or not I have an issue with the brakes ................. guess I
> will find out in another 27K miles!
>
> Again, thought you all would appreciate the saga..............and how happy
> it all turned out (maybe).!
>
> Hope all is well........
> Dale
>
> He then starts to explain that he isn't sure of my type of driving, but it
> looked like the brakes were used quite heavily.....at which I explained most
> of them were interstate miles to which he explained " that was the problem,
> my high rate of speed and as I came off the interstate ramps, I was