Honda Car Forum

My car is still at the Honda dealer....

They replaced the coil. They replaced the sensor. Engine still
misfiring. They cleaned the fuel injectors. Engine still misfiring.
Last I heard they had replaced a fuel injector and are testing it.

I have called the 800# way back when I first started posting here. I
play phone tag with the rep. I ask her to call my cell #. There is at
least a week between return calls that will go by. She never calls my
cell#. She always calls my home # when I'm not here. I have gotten
several surveys regarding recent service that I have turned with
dissatisfied/poor.

It seems like no one cares. The dealership does not call to update me
on the status of the car. I have to call if I want to know what's
going on.

I'm thoroughly discouraged. My husband & I are talking about trading
the car in (when/if I ever get it back) for a minivan. Unfortunately
the only one I want is the Odyessy, but if this is the way Honda is
going to treat me, I doubt we'll even consider it.

KellyCrash wrote:
>
> My car is still at the Honda dealer....
>
> They replaced the coil. They replaced the sensor. Engine still
> misfiring. They cleaned the fuel injectors. Engine still misfiring.
> Last I heard they had replaced a fuel injector and are testing it.
>
> I have called the 800# way back when I first started posting here. I
> play phone tag with the rep. I ask her to call my cell #. There is at
> least a week between return calls that will go by. She never calls my
> cell#. She always calls my home # when I'm not here. I have gotten
> several surveys regarding recent service that I have turned with
> dissatisfied/poor.
>
> It seems like no one cares. The dealership does not call to update me
> on the status of the car. I have to call if I want to know what's
> going on.
>
> I'm thoroughly discouraged. My husband & I are talking about trading
> the car in (when/if I ever get it back) for a minivan. Unfortunately
> the only one I want is the Odyessy, but if this is the way Honda is
> going to treat me, I doubt we'll even consider it.


---------------------------------------------

I feel for ya.

Did you tell us about your vehicle before, possibly under a different
user name, or is this just out-of-the-blue?

Tell us more, or give us a link to the original post.

'Curly'

"'Curly Q. Links'" wrote:
>
> KellyCrash wrote:
> >
> > My car is still at the Honda dealer....
> >
> > They replaced the coil. They replaced the sensor. Engine still
> > misfiring. They cleaned the fuel injectors. Engine still misfiring.
> > Last I heard they had replaced a fuel injector and are testing it.
> >
> > I have called the 800# way back when I first started posting here. I
> > play phone tag with the rep. I ask her to call my cell #. There is at
> > least a week between return calls that will go by. She never calls my
> > cell#. She always calls my home # when I'm not here. I have gotten
> > several surveys regarding recent service that I have turned with
> > dissatisfied/poor.
> >
> > It seems like no one cares. The dealership does not call to update me
> > on the status of the car. I have to call if I want to know what's
> > going on.
> >
> > I'm thoroughly discouraged. My husband & I are talking about trading
> > the car in (when/if I ever get it back) for a minivan. Unfortunately
> > the only one I want is the Odyessy, but if this is the way Honda is
> > going to treat me, I doubt we'll even consider it.
>
> ---------------------------------------------
>
> I feel for ya.
>
> Did you tell us about your vehicle before, possibly under a different
> user name, or is this just out-of-the-blue?
>
> Tell us more, or give us a link to the original post.
>
> 'Curly'


I distinctly remember the original post around two months ago but not
the poster's handle. The general consensus (at the time) was for her to
call the Honda 800 number as she was getting no where with the dealer.

Doesn't sound like things are going very well.

JT

Ahhh... The Google Newsread is back to working properly.

Here is the link to my original post

http://groups.google.com/group/rec.a...b4a903ecbf5207

When I first took my car in for service (7/30/06) I had an upcoming
vacation & needed the car. The dealer told me it was perfectly safe to
drive & gave the car back to me 5 days after bringing it in although
the problem hadn't been resolved. I kept the car two weeks before I
returned it to the dealer. I believe I brought it back on 8/14/2006.

I've had the car for a day or two here and there and the engine light
keeps coming back on. At which point I return the car to the dealer.
This last time I had the car for almost a week & the engine light came
back on.

The car is back at the dealer as of today 10/5 after having just picked
it up again on 9/27.

I called the 800# as suggested. The person calls me back perhaps a
week later if she even bothers to call at all. I called last week and
spoke with someone who said they would have a call returned
immediately. Still haven't heard from anyone. I called today & the
rep. claims everyone is at lunch & she will put a note on their desk to
call me when they get back. The case was closed because they couldn't
get in touch with me. I'm beyond upset. They have called & left
messages. I call & leave messages also. They have my cell #, but
never have called it. I'm not gone any more than anyone else. My
husband is home all day because he work from home. He's taken a total
of 2 messages for me.

I am going to keep calling Honda till they let me speak with someone
that is going to do something for me.

I'm so annoyed.

Is there anywhere else I can turn?




Grumpy AuContraire wrote:
> "'Curly Q. Links'" wrote:
> >
> > KellyCrash wrote:
> > >
> > > My car is still at the Honda dealer....
> > >
> > > They replaced the coil. They replaced the sensor. Engine still
> > > misfiring. They cleaned the fuel injectors. Engine still misfiring.
> > > Last I heard they had replaced a fuel injector and are testing it.
> > >
> > > I have called the 800# way back when I first started posting here. I
> > > play phone tag with the rep. I ask her to call my cell #. There is at
> > > least a week between return calls that will go by. She never calls my
> > > cell#. She always calls my home # when I'm not here. I have gotten
> > > several surveys regarding recent service that I have turned with
> > > dissatisfied/poor.
> > >
> > > It seems like no one cares. The dealership does not call to update me
> > > on the status of the car. I have to call if I want to know what's
> > > going on.
> > >
> > > I'm thoroughly discouraged. My husband & I are talking about trading
> > > the car in (when/if I ever get it back) for a minivan. Unfortunately
> > > the only one I want is the Odyessy, but if this is the way Honda is
> > > going to treat me, I doubt we'll even consider it.
> >
> > ---------------------------------------------
> >
> > I feel for ya.
> >
> > Did you tell us about your vehicle before, possibly under a different
> > user name, or is this just out-of-the-blue?
> >
> > Tell us more, or give us a link to the original post.
> >
> > 'Curly'
>
>
> I distinctly remember the original post around two months ago but not
> the poster's handle. The general consensus (at the time) was for her to
> call the Honda 800 number as she was getting no where with the dealer.
>
> Doesn't sound like things are going very well.
>
> JT

"KellyCrash" <Kelly.Creeron@gmail.com> wrote in
news:1160073799.179866.225340@h48g2000cwc.googlegr oups.com:


>
> Is there anywhere else I can turn?



Tell your dealer you want to know the OBD-II error code for EACH INSTANCE
the car was bought in with the light on.

Those codes (a letter and four numbers) are CRITICAL to ANY sort of
diagnosis. They should have recorded the code each time. If they did not,
then they are sloppy.

It is impossible to diagnose an MIL illumination without knowing the error
code. Period. Full stop.




--
TeGGeR®

The Unofficial Honda/Acura FAQ
www.tegger.com/hondafaq/

In the beginning I was told the engine was misfiring on all cylinders

The misfire codes are P0300, P0301, P0302, P0303, P0304, P0305, &
P0306.

It only misfires when started from cold in the morning. I'm sure
they're only able to get the error in the morning first thing. They
can't recreate it after so they wait for it to cool down. I know that
is part of the problem why they've had the car so long, but it seems to
me they've had it plenty of time to be able to fix it.

They replaced the coil, replaced the sensor, cleaned the fuel
injectors, replaced a fuel injector.

I'm waiting to hear what's going on now.



TeGGeR® wrote:
> "KellyCrash" <Kelly.Creeron@gmail.com> wrote in
> news:1160073799.179866.225340@h48g2000cwc.googlegr oups.com:
>
>
> >
> > Is there anywhere else I can turn?
>
>
>
> Tell your dealer you want to know the OBD-II error code for EACH INSTANCE
> the car was bought in with the light on.
>
> Those codes (a letter and four numbers) are CRITICAL to ANY sort of
> diagnosis. They should have recorded the code each time. If they did not,
> then they are sloppy.
>
> It is impossible to diagnose an MIL illumination without knowing the error
> code. Period. Full stop.
>
>
>
>
> --
> TeGGeR®
>
> The Unofficial Honda/Acura FAQ
> www.tegger.com/hondafaq/

KellyCrash wrote:
>
> Ahhh... The Google Newsread is back to working properly.
>
> Here is the link to my original post
>
> http://groups.google.com/group/rec.a...b4a903ecbf5207
>
> When I first took my car in for service (7/30/06) I had an upcoming
> vacation & needed the car. The dealer told me it was perfectly safe to
> drive & gave the car back to me 5 days after bringing it in although
> the problem hadn't been resolved. I kept the car two weeks before I
> returned it to the dealer. I believe I brought it back on 8/14/2006.
>
> I've had the car for a day or two here and there and the engine light
> keeps coming back on. At which point I return the car to the dealer.
> This last time I had the car for almost a week & the engine light came
> back on.
>
> The car is back at the dealer as of today 10/5 after having just picked
> it up again on 9/27.
>
> I called the 800# as suggested. The person calls me back perhaps a
> week later if she even bothers to call at all. I called last week and
> spoke with someone who said they would have a call returned
> immediately. Still haven't heard from anyone. I called today & the
> rep. claims everyone is at lunch & she will put a note on their desk to
> call me when they get back. The case was closed because they couldn't
> get in touch with me. I'm beyond upset. They have called & left
> messages. I call & leave messages also. They have my cell #, but
> never have called it. I'm not gone any more than anyone else. My
> husband is home all day because he work from home. He's taken a total
> of 2 messages for me.
>
> I am going to keep calling Honda till they let me speak with someone
> that is going to do something for me.
>
> I'm so annoyed.
>
> Is there anywhere else I can turn?
>



Your state Attorney General who's office generally has a consumer
affairs office.

JT




> Grumpy AuContraire wrote:
> > "'Curly Q. Links'" wrote:
> > >
> > > KellyCrash wrote:
> > > >
> > > > My car is still at the Honda dealer....
> > > >
> > > > They replaced the coil. They replaced the sensor. Engine still
> > > > misfiring. They cleaned the fuel injectors. Engine still misfiring.
> > > > Last I heard they had replaced a fuel injector and are testing it.
> > > >
> > > > I have called the 800# way back when I first started posting here. I
> > > > play phone tag with the rep. I ask her to call my cell #. There is at
> > > > least a week between return calls that will go by. She never calls my
> > > > cell#. She always calls my home # when I'm not here. I have gotten
> > > > several surveys regarding recent service that I have turned with
> > > > dissatisfied/poor.
> > > >
> > > > It seems like no one cares. The dealership does not call to update me
> > > > on the status of the car. I have to call if I want to know what's
> > > > going on.
> > > >
> > > > I'm thoroughly discouraged. My husband & I are talking about trading
> > > > the car in (when/if I ever get it back) for a minivan. Unfortunately
> > > > the only one I want is the Odyessy, but if this is the way Honda is
> > > > going to treat me, I doubt we'll even consider it.
> > >
> > > ---------------------------------------------
> > >
> > > I feel for ya.
> > >
> > > Did you tell us about your vehicle before, possibly under a different
> > > user name, or is this just out-of-the-blue?
> > >
> > > Tell us more, or give us a link to the original post.
> > >
> > > 'Curly'
> >
> >
> > I distinctly remember the original post around two months ago but not
> > the poster's handle. The general consensus (at the time) was for her to
> > call the Honda 800 number as she was getting no where with the dealer.
> >
> > Doesn't sound like things are going very well.
> >
> > JT

"KellyCrash" <Kelly.Creeron@gmail.com> wrote in
news:1160096822.771998.25210@i3g2000cwc.googlegrou ps.com:

> In the beginning I was told the engine was misfiring on all cylinders
>
> The misfire codes are P0300, P0301, P0302, P0303, P0304, P0305, &
> P0306.


Did these all happen at the same time? I don't think so.

P0300 means a random misfire
P0301 means a misfire in cylinder 1
P0302 means a misfire in cylinder 2
etc...etc...etc.

I find it highly suspicious that you've got a misfire code for EVERY
cylinder your car has. Has anybody ever checked for a loose intake
manifold, or a leaky manifold gasket?

Or for that matter, an air leak ANYWHERE?


--
TeGGeR®

The Unofficial Honda/Acura FAQ
www.tegger.com/hondafaq/

TeGGeR® wrote:
> "KellyCrash" <Kelly.Creeron@gmail.com> wrote in
> news:1160096822.771998.25210@i3g2000cwc.googlegrou ps.com:
>
>> In the beginning I was told the engine was misfiring on all cylinders
>>
>> The misfire codes are P0300, P0301, P0302, P0303, P0304, P0305, &
>> P0306.
>
>
> Did these all happen at the same time? I don't think so.
>
> P0300 means a random misfire
> P0301 means a misfire in cylinder 1
> P0302 means a misfire in cylinder 2
> etc...etc...etc.

maybe the crank sensor is loose and rattling about. that'll give random
variation in the crank's angular velocity readings and throw codes like
that...

>
> I find it highly suspicious that you've got a misfire code for EVERY
> cylinder your car has. Has anybody ever checked for a loose intake
> manifold, or a leaky manifold gasket?
>
> Or for that matter, an air leak ANYWHERE?
>
>
none of this is really the point. the point is, the dealer needs to fix
it, and fix it *now*. if they have to replace the whole drive train and
control system to achieve that, so be it.

KellyCrash wrote:
> My car is still at the Honda dealer....
>
> They replaced the coil. They replaced the sensor. Engine still
> misfiring. They cleaned the fuel injectors. Engine still misfiring.
> Last I heard they had replaced a fuel injector and are testing it.
>
> I have called the 800# way back when I first started posting here. I
> play phone tag with the rep. I ask her to call my cell #. There is at
> least a week between return calls that will go by. She never calls my
> cell#. She always calls my home # when I'm not here. I have gotten
> several surveys regarding recent service that I have turned with
> dissatisfied/poor.
>
> It seems like no one cares. The dealership does not call to update me
> on the status of the car. I have to call if I want to know what's
> going on.
>
> I'm thoroughly discouraged. My husband & I are talking about trading
> the car in (when/if I ever get it back) for a minivan. Unfortunately
> the only one I want is the Odyessy, but if this is the way Honda is
> going to treat me, I doubt we'll even consider it.
>
kelly, come on, be an adult here. you have remedy in law if you can't
get willing cooperation from the dealer or manufacturer. call an
attorney that specializes in lemon law returns. then buy another car
from a different dealer and never ever return to these clowns again. EVER!

seriously, get a grip on the situation and stop wringing your hands like
a victim. no one wants to hear that. they want to solve the situation
and move on.