Honda Car Forum

I just bought a 2007 Honda Accord LX-V6. The dash board panel on the
passenger
side has a rectangular mark (very clearly visible). I took it to the
dealer the very next
day and he agreed that this is a manufacturing defect in the panel
which houses the
passenger side airbag. He ordered a new part and called me in to
replace it. Today he
says that all the new 2007 Accords that he has have the same mark.

How can Honda be shipping out cars with such a glaring cosmetic defect?

I called Honda customer relations and got a stupid woman on the phone.
She had
no clue and was not willing to listen and understand my issue. I am
going to keep
escalating this issue till I get it resolved.

Does anyone else have this problem ?

I bought a 1997 Dodge Ram Van that had only one inner wheel well splash
guard. This is the rubber part that keeps mud and dirt out of the engine
compartment. After going round and round with the dealer a few times, they
told me that Chrysler had decided to put this part only on the passenger's
side, and that the driver's side part didn't even exist!

I figure you are out of luck on this one, if that is indeed what Honda
decided to do. But keep escalating the issue, until you get the final word.

Earle

<puneetgupta@lucent.com> wrote in message
news:1155655196.429980.145510@p79g2000cwp.googlegr oups.com...
> I just bought a 2007 Honda Accord LX-V6. The dash board panel on the
> passenger
> side has a rectangular mark (very clearly visible). I took it to the
> dealer the very next
> day and he agreed that this is a manufacturing defect in the panel
> which houses the
> passenger side airbag. He ordered a new part and called me in to
> replace it. Today he
> says that all the new 2007 Accords that he has have the same mark.
>
> How can Honda be shipping out cars with such a glaring cosmetic defect?
>
> I called Honda customer relations and got a stupid woman on the phone.
> She had
> no clue and was not willing to listen and understand my issue. I am
> going to keep
> escalating this issue till I get it resolved.
>
> Does anyone else have this problem ?
>

puneetgupta@lucent.com wrote in
news:1155655196.429980.145510@p79g2000cwp.googlegr oups.com:


<snip unreasonably vicious bellyaching>


>
> I called Honda customer relations and got a stupid woman on the phone.
> She had
> no clue and was not willing to listen and understand my issue. I am
> going to keep
> escalating this issue till I get it resolved.



It *is* resolved, you idiot. They are replacing your dash, free of charge,
and will probably issue a TSB to cover this for other people. Your mind is
so clouded with hate and thoughts of revenge that you cannot think
straight.

Also, you have posted this identical message individually to at least three
groups. Not only are you angry and vindictive (and probably have a scowly
expression on your face), you are ignorant of proper crossposting
etiquette.

See my reply in alt.autos.honda.


--
TeGGeR®

The Unofficial Honda/Acura FAQ
www.tegger.com/hondafaq/

"TeGGeR®" <tegger@tegger.c0m> wrote in message
news:Xns9820BC50D84ACtegger@207.14.116.130...
> puneetgupta@lucent.com wrote in
> news:1155655196.429980.145510@p79g2000cwp.googlegr oups.com:
>
>
> <snip unreasonably vicious bellyaching>
>
>
> >
> > I called Honda customer relations and got a stupid woman on the phone.
> > She had
> > no clue and was not willing to listen and understand my issue. I am
> > going to keep
> > escalating this issue till I get it resolved.
>
>
>
> It *is* resolved, you idiot. They are replacing your dash, free of charge,
> and will probably issue a TSB to cover this for other people. Your mind is
> so clouded with hate and thoughts of revenge that you cannot think
> straight.
>
A condolence call would be in order.

> Also, you have posted this identical message individually to at least
three
> groups. Not only are you angry and vindictive (and probably have a scowly
> expression on your face), you are ignorant of proper crossposting
> etiquette.
>
> See my reply in alt.autos.honda.
>
>
> --
> TeGGeR®
>
> The Unofficial Honda/Acura FAQ
> www.tegger.com/hondafaq/

Are you talking about an inner fender? They were making them that way back
in the 80's. One side had an inner fender, the other didn't.


"Earle Horton" <earle-NOSPAM-horton@msn.com> wrote in message
news:44e1f367$0$19135$a82e2bb9@reader.athenanews.c om...
>I bought a 1997 Dodge Ram Van that had only one inner wheel well splash
> guard. This is the rubber part that keeps mud and dirt out of the engine
> compartment. After going round and round with the dealer a few times,
> they
> told me that Chrysler had decided to put this part only on the passenger's
> side, and that the driver's side part didn't even exist!
>
> I figure you are out of luck on this one, if that is indeed what Honda
> decided to do. But keep escalating the issue, until you get the final
> word.
>
> Earle
>
> <puneetgupta@lucent.com> wrote in message
> news:1155655196.429980.145510@p79g2000cwp.googlegr oups.com...
>> I just bought a 2007 Honda Accord LX-V6. The dash board panel on the
>> passenger
>> side has a rectangular mark (very clearly visible). I took it to the
>> dealer the very next
>> day and he agreed that this is a manufacturing defect in the panel
>> which houses the
>> passenger side airbag. He ordered a new part and called me in to
>> replace it. Today he
>> says that all the new 2007 Accords that he has have the same mark.
>>
>> How can Honda be shipping out cars with such a glaring cosmetic defect?
>>
>> I called Honda customer relations and got a stupid woman on the phone.
>> She had
>> no clue and was not willing to listen and understand my issue. I am
>> going to keep
>> escalating this issue till I get it resolved.
>>
>> Does anyone else have this problem ?
>>
>
>

Something like that. I wanted both sides, because I live on a gravel road.
Chrysler said the left one wasn't needed, so I eventually get a Suburban to
replace it.

Earle

"Art" <begunaNOSPAMPLEASE@mindspring.com> wrote in message
news:EYvEg.4544$Sn3.2914@newsread3.news.pas.earthl ink.net...
> Are you talking about an inner fender? They were making them that way
back
> in the 80's. One side had an inner fender, the other didn't.
>
>
> "Earle Horton" <earle-NOSPAM-horton@msn.com> wrote in message
> news:44e1f367$0$19135$a82e2bb9@reader.athenanews.c om...
> >I bought a 1997 Dodge Ram Van that had only one inner wheel well splash
> > guard. This is the rubber part that keeps mud and dirt out of the
engine
> > compartment. After going round and round with the dealer a few times,
> > they
> > told me that Chrysler had decided to put this part only on the
passenger's
> > side, and that the driver's side part didn't even exist!
> >
> > I figure you are out of luck on this one, if that is indeed what Honda
> > decided to do. But keep escalating the issue, until you get the final
> > word.
> >
> > Earle
> >
> > <puneetgupta@lucent.com> wrote in message
> > news:1155655196.429980.145510@p79g2000cwp.googlegr oups.com...
> >> I just bought a 2007 Honda Accord LX-V6. The dash board panel on the
> >> passenger
> >> side has a rectangular mark (very clearly visible). I took it to the
> >> dealer the very next
> >> day and he agreed that this is a manufacturing defect in the panel
> >> which houses the
> >> passenger side airbag. He ordered a new part and called me in to
> >> replace it. Today he
> >> says that all the new 2007 Accords that he has have the same mark.
> >>
> >> How can Honda be shipping out cars with such a glaring cosmetic defect?
> >>
> >> I called Honda customer relations and got a stupid woman on the phone.
> >> She had
> >> no clue and was not willing to listen and understand my issue. I am
> >> going to keep
> >> escalating this issue till I get it resolved.
> >>
> >> Does anyone else have this problem ?
> >>
> >
> >
>
>

> It *is* resolved, you idiot. They are replacing your dash, free of charge,
> and will probably issue a TSB to cover this for other people. Your mind is
> so clouded with hate and thoughts of revenge that you cannot think
> straight.
>
> Also, you have posted this identical message individually to at least three
> groups. Not only are you angry and vindictive (and probably have a scowly
> expression on your face), you are ignorant of proper crossposting
> etiquette.
>

I think you could not understand what I said. The dealer refused to
replace the part
as the mark is on more than 1 car.

The reason of multiple posting was to get maximum coverage so that I
could find
someone out there who has had the same issue. As far as being aware of
cross
posting, yes, you are right, I did not know.

In article <1155733885.299784.38400@i3g2000cwc.googlegroups.c om>,
"pkg_cnb" <puneetgupta@lucent.com> wrote:

> I think you could not understand what I said. The dealer refused to
> replace the part
> as the mark is on more than 1 car.

That can't be right.

I bought 2006 accord and has the same mark. may be i should go and complain.
I did notice that as well.
<puneetgupta@lucent.com> wrote in message
news:1155655196.429980.145510@p79g2000cwp.googlegr oups.com...
>I just bought a 2007 Honda Accord LX-V6. The dash board panel on the
> passenger
> side has a rectangular mark (very clearly visible). I took it to the
> dealer the very next
> day and he agreed that this is a manufacturing defect in the panel
> which houses the
> passenger side airbag. He ordered a new part and called me in to
> replace it. Today he
> says that all the new 2007 Accords that he has have the same mark.
>
> How can Honda be shipping out cars with such a glaring cosmetic defect?
>
> I called Honda customer relations and got a stupid woman on the phone.
> She had
> no clue and was not willing to listen and understand my issue. I am
> going to keep
> escalating this issue till I get it resolved.
>
> Does anyone else have this problem ?
>

"pkg_cnb" <puneetgupta@lucent.com> wrote in
news:1155733885.299784.38400@i3g2000cwc.googlegrou ps.com:

>> It *is* resolved, you idiot. They are replacing your dash, free of
>> charge, and will probably issue a TSB to cover this for other people.
>> Your mind is so clouded with hate and thoughts of revenge that you
>> cannot think straight.
>>
>> Also, you have posted this identical message individually to at least
>> three groups. Not only are you angry and vindictive (and probably
>> have a scowly expression on your face), you are ignorant of proper
>> crossposting etiquette.
>>
>
> I think you could not understand what I said. The dealer refused to
> replace the part
> as the mark is on more than 1 car.



You originally said:
"I took it to the dealer the very next
day and he agreed that this is a manufacturing defect in the panel which
houses the passenger side airbag. He ordered a new part and called me in to
replace it."


--
TeGGeR®

The Unofficial Honda/Acura FAQ
www.tegger.com/hondafaq/