Honda Car Forum

I had a horrible experience buying tires from Pep Boys. They are liars and
cheaters. I purchased four tires at $50 each and the salesman proceeds to tell
me the total will be close to $400! Obviously, I was flabbergasted and asked
why so high. Then he breaks down the price, quickly glossing over $20 per tire
"insurance" and $11 per tire Life-time balancing, both OPTIONAL.

It upsets me that he purposefully didn't ask if I wanted them. Highly unethical
and probably illegal. Wouldn't surprise me if others just accepted the total
and didn't make a fuss like I did. Plus paid another $8 for new stem plugs but
they just used the old ones from my old tires! I also asked them to save one of
the tires because it was relatively new and wanted to keep it as emergency, but
they threw it away!

Good thing I took all the quarters out of the coin box, or they probably
would've taken those too!

Anyone else experience similar? Did you report them and where?

>I had a horrible experience buying tires from Pep Boys. They are liars and
>cheaters. I purchased four tires at $50 each and the salesman proceeds to
>tell
>me the total will be close to $400! Obviously, I was flabbergasted and asked
>why so high. Then he breaks down the price, quickly glossing over $20 per
>tire
>"insurance" and $11 per tire Life-time balancing, both OPTIONAL.

I had the same experience when buying tires for my old Camry about 3 years
back. They advertised my size tire (185/70R14) at 4 for $100 (in a local
flyer).

The final cost: $244 dollars, with the same lousy breakdown they gave you,
except the only insurance they talked about was some "road hazard" shit.

Needless to say, I am never buying anything there again, and avoid them like
the plague. I'd sooner buy tires at the Toyota dealership than go back there!

Not since 1993 when I replaced tires on my 90 Prelude. They actually had
competitive prices on the Michelins that I wanted, were in stock, and did
not have any excessive add-ons that you encountered.

Oh yeah, one little problem. They wound up replacing all four of my OEM
alloy wheels because their imcompetent tire bozo scratched each one more
than 3/4 of the way around. I made them acknowledge the fact that they did
the damage before the car was lowered off the lift. They did give me a
bottle of wheel cleaner and the name of a refinisher that they would pay for
repair. Bottom line - the district manager okay'd four new wheels within a
few days without much of a battle. I saw them at the local Honda dealer
about two weeks later with an invoice price of over $500., billed to Pep
Boys.

Needless to say, they were very careful remounting the tires. I will never
have any work done at Pep Boys again.

J.

"Longagotoday2343" <longagotoday2343@aol.com> wrote in message
news:20041102034712.00434.00000022@mb-m04.aol.com...
> I had a horrible experience buying tires from Pep Boys. They are liars and
> cheaters. I purchased four tires at $50 each and the salesman proceeds to
tell
> me the total will be close to $400! Obviously, I was flabbergasted and
asked
> why so high. Then he breaks down the price, quickly glossing over $20 per
tire
> "insurance" and $11 per tire Life-time balancing, both OPTIONAL.
>
> It upsets me that he purposefully didn't ask if I wanted them. Highly
unethical
> and probably illegal. Wouldn't surprise me if others just accepted the
total
> and didn't make a fuss like I did. Plus paid another $8 for new stem plugs
but
> they just used the old ones from my old tires! I also asked them to save
one of
> the tires because it was relatively new and wanted to keep it as
emergency, but
> they threw it away!
>
> Good thing I took all the quarters out of the coin box, or they probably
> would've taken those too!
>
> Anyone else experience similar? Did you report them and where?

I belong to all three warehouse clubs- Costco, BJ's and Sam's Club.

My experience has been that nobody beats them on tires. If you buy one tire a
year it basically pays for your membership alone.
JIMBO