Honda Car Forum

Hi,

On my 2002 Odyssy van (23,000 miles or so), I was getting a hissing noice
from the engine (at all speeds). I took the van to the dealer - who said he
needs to replace a transmission bearing which he said he promptly ordered.

Now when I took the van for bearing replacement, he says he needs to replace
the entire transmission.

1. Is this normal?

Also, he is replacing the transmission with a "re-manufactured"
transmission. I feel deceived that they are using a used part for something
as important as transmission even though they say it is covered for 7 years
or 100,000 miles.

2. Is it acceptable/customory for them to use a remanufactured part?
3. Have others been thru the same thing? What are my options?

I did a google search on this problem and I came to realize that
transmission issue has been a problem with Honda in prior models. Did not
realize that ...:-(

I have been a loyal Honda customer (this is my third car/van from Honda),
now I am not sure ...

Thanks for any info.

Ask the dealer. If you get an option of whether to get a new or used part,
then assert your rights. I personally wouldn't feel comfortable about this
either way unless I drove away with the same warranty whether they used a
new part or a used one for the repair.

AJPDLA

"Brian" <brian@nospam.com> wrote in message
news:h1Zgb.5704388$cI2.807201@news.easynews.com...
> Hi,
>
> On my 2002 Odyssy van (23,000 miles or so), I was getting a hissing noice
> from the engine (at all speeds). I took the van to the dealer - who said
he
> needs to replace a transmission bearing which he said he promptly ordered.
>
> Now when I took the van for bearing replacement, he says he needs to
replace
> the entire transmission.
>
> 1. Is this normal?
>
> Also, he is replacing the transmission with a "re-manufactured"
> transmission. I feel deceived that they are using a used part for
something
> as important as transmission even though they say it is covered for 7
years
> or 100,000 miles.
>
> 2. Is it acceptable/customory for them to use a remanufactured part?
> 3. Have others been thru the same thing? What are my options?
>
> I did a google search on this problem and I came to realize that
> transmission issue has been a problem with Honda in prior models. Did not
> realize that ...:-(
>
> I have been a loyal Honda customer (this is my third car/van from Honda),
> now I am not sure ...
>
> Thanks for any info.
>
>
>
>

In article <h1Zgb.5704388$cI2.807201@news.easynews.com>,
"Brian" <brian@nospam.com> wrote:

> Now when I took the van for bearing replacement, he says he needs to replace
> the entire transmission.
>
> 1. Is this normal?

Yes. By and large, modern automatic transmissions are "black boxes"
that field techs aren't really supposed to work with. They're so
complicated, they just get rebuilt in shops that are dedicated to the
task.

In addition, Honda is VERY gunshy about their automatic transmissions
now--for good reason. They put out several hundred thousand
questionable automatic transmissions over a period of years, making them
look like Chrysler. I think that Honda probably wants to look at your
transmission to see if it's a fluke or if it's in the pattern of bad
ones.

Technically, they say the problem was fixed before model year 2002.
But, nobody's really quite sure--even Honda.



> Also, he is replacing the transmission with a "re-manufactured"
> transmission. I feel deceived that they are using a used part for something
> as important as transmission even though they say it is covered for 7 years
> or 100,000 miles.

Not to worry. It may have been rebuilt, but with all new parts.



> 2. Is it acceptable/customory for them to use a remanufactured part?

Check your warranty. I believe so.




> I have been a loyal Honda customer (this is my third car/van from Honda),
> now I am not sure ...

You and I both, pal. I have an 02 Odyssey, and when I went to buy a
used Accord my Honda mechanic impressed upon me the need to buy a manual
transmission. At one point, his shop was replacing about a transmission
a day--and that was before Honda announced the warranty extension for
the affected units.

http://www.odyclub.com

Wow...thanks for the nice info. Now I feel a little relieved..

"Elmo P. Shagnasty" <elmop@nastydesigns.com> wrote in message
news:wz_gb.5830$ew4.2574@fe07.atl2.webusenet.com.. .
> In article <h1Zgb.5704388$cI2.807201@news.easynews.com>,
> "Brian" <brian@nospam.com> wrote:
>
> > Now when I took the van for bearing replacement, he says he needs to
replace
> > the entire transmission.
> >
> > 1. Is this normal?
>
> Yes. By and large, modern automatic transmissions are "black boxes"
> that field techs aren't really supposed to work with. They're so
> complicated, they just get rebuilt in shops that are dedicated to the
> task.
>
> In addition, Honda is VERY gunshy about their automatic transmissions
> now--for good reason. They put out several hundred thousand
> questionable automatic transmissions over a period of years, making them
> look like Chrysler. I think that Honda probably wants to look at your
> transmission to see if it's a fluke or if it's in the pattern of bad
> ones.
>
> Technically, they say the problem was fixed before model year 2002.
> But, nobody's really quite sure--even Honda.
>
>
>
> > Also, he is replacing the transmission with a "re-manufactured"
> > transmission. I feel deceived that they are using a used part for
something
> > as important as transmission even though they say it is covered for 7
years
> > or 100,000 miles.
>
> Not to worry. It may have been rebuilt, but with all new parts.
>
>
>
> > 2. Is it acceptable/customory for them to use a remanufactured part?
>
> Check your warranty. I believe so.
>
>
>
>
> > I have been a loyal Honda customer (this is my third car/van from
Honda),
> > now I am not sure ...
>
> You and I both, pal. I have an 02 Odyssey, and when I went to buy a
> used Accord my Honda mechanic impressed upon me the need to buy a manual
> transmission. At one point, his shop was replacing about a transmission
> a day--and that was before Honda announced the warranty extension for
> the affected units.
>
> http://www.odyclub.com
>

Yes...I am going to the dealer to talk about what options did I have, and
why I was not told about it ...

Thanks for the info.

"ajpdla" <ajpdla@pacifier.com> wrote in message
news:vo8suiptbqut3f@corp.supernews.com...
> Ask the dealer. If you get an option of whether to get a new or used
part,
> then assert your rights. I personally wouldn't feel comfortable about
this
> either way unless I drove away with the same warranty whether they used a
> new part or a used one for the repair.
>
> AJPDLA
>
> "Brian" <brian@nospam.com> wrote in message
> news:h1Zgb.5704388$cI2.807201@news.easynews.com...
> > Hi,
> >
> > On my 2002 Odyssy van (23,000 miles or so), I was getting a hissing
noice
> > from the engine (at all speeds). I took the van to the dealer - who
said
> he
> > needs to replace a transmission bearing which he said he promptly
ordered.
> >
> > Now when I took the van for bearing replacement, he says he needs to
> replace
> > the entire transmission.
> >
> > 1. Is this normal?
> >
> > Also, he is replacing the transmission with a "re-manufactured"
> > transmission. I feel deceived that they are using a used part for
> something
> > as important as transmission even though they say it is covered for 7
> years
> > or 100,000 miles.
> >
> > 2. Is it acceptable/customory for them to use a remanufactured part?
> > 3. Have others been thru the same thing? What are my options?
> >
> > I did a google search on this problem and I came to realize that
> > transmission issue has been a problem with Honda in prior models. Did
not
> > realize that ...:-(
> >
> > I have been a loyal Honda customer (this is my third car/van from
Honda),
> > now I am not sure ...
> >
> > Thanks for any info.
> >
> >
> >
> >
>
>

"Elmo P. Shagnasty" <elmop@nastydesigns.com> wrote in message
news:wz_gb.5830$ew4.2574@fe07.atl2.webusenet.com.. .
> In article <h1Zgb.5704388$cI2.807201@news.easynews.com>,
> "Brian" <brian@nospam.com> wrote:
>
a re manufactured is as good as a new trans, more human tender loving care
is used by the people rebuilding it. As a former trans man I can build them
with my eyes closed. The worse part is removing and installing. The dealer
does not rebuild because he does not want to hire a skilled person that will
not stay busy enough. After the trans is assembled it is checked with air to
make sure all clutches and packs work with no leakes.

> > > Now when I took the van for bearing replacement, he says he needs to
> > replace
> > > the entire transmission.
> > >
> > > 1. Is this normal?
> > >
> > > Also, he is replacing the transmission with a "re-manufactured"
> > > transmission. I feel deceived that they are using a used part for
> > something
> > > as important as transmission even though they say it is covered for 7
> > years
> > > or 100,000 miles.
> > >
> > > 2. Is it acceptable/customory for them to use a remanufactured part?
> > > 3. Have others been thru the same thing? What are my options?

I've seen a post here not so long ago where an Accord transmission broke
down on a brand new car, less than 1000 miles I think.
They did replace it with a remanufactured transmission.
When you have warranty, it only means that they have to repair it. You will
not get a new car if something brakes the next morning you took delivery of
a brand new car, unless it is not repairable or more expensive than a brand
new one.
So they only need to repair your tranny. Even at the dealer, I'd doubt that
they have a tranny specialist. Usually only specialized shops will strip a
tranny down and repair it. So they have to send it out. It is less expensive
for them and less trouble for you to order another one which was already
repaired. Normally it means that most of the interior components were
replaced with brand new ones anyway.
As long as you get the 7 years/100000 miles warranty, I wouldn't worry about
it.

You might want to go to http://www.odyclub.com and do a search on this
subject. It has been discussed in great detail there.

"Brian" <brian@nospam.com> wrote in message
news:h1Zgb.5704388$cI2.807201@news.easynews.com...
> Hi,
>
> On my 2002 Odyssy van (23,000 miles or so), I was getting a hissing noice
> from the engine (at all speeds). I took the van to the dealer - who said
he
> needs to replace a transmission bearing which he said he promptly ordered.
>
> Now when I took the van for bearing replacement, he says he needs to
replace
> the entire transmission.
>
> 1. Is this normal?
>
> Also, he is replacing the transmission with a "re-manufactured"
> transmission. I feel deceived that they are using a used part for
something
> as important as transmission even though they say it is covered for 7
years
> or 100,000 miles.
>
> 2. Is it acceptable/customory for them to use a remanufactured part?
> 3. Have others been thru the same thing? What are my options?
>
> I did a google search on this problem and I came to realize that
> transmission issue has been a problem with Honda in prior models. Did not
> realize that ...:-(
>
> I have been a loyal Honda customer (this is my third car/van from Honda),
> now I am not sure ...
>
> Thanks for any info.
>
>
>
>

"Brian" <brian@nospam.com> wrote in message news:<h1Zgb.5704388$cI2.807201@news.easynews.com>. ..
> Hi,
>
> On my 2002 Odyssy van (23,000 miles or so), I was getting a hissing noice
> from the engine (at all speeds). I took the van to the dealer - who said he
> needs to replace a transmission bearing which he said he promptly ordered.
>
> Now when I took the van for bearing replacement, he says he needs to replace
> the entire transmission.
>
> 1. Is this normal?

My 99 Accord has a different transmission - I'm not sure how
different, but it is a 4 speed auto vs 5 speed auto. The original was
replaced at ~51k miles with a "Honda Remanufactured" transmission out
of warranty with at a 75% discount. This second transmission was in
turn replaced for free at 76k.

>
> Also, he is replacing the transmission with a "re-manufactured"
> transmission. I feel deceived that they are using a used part for something
> as important as transmission even though they say it is covered for 7 years
> or 100,000 miles.
>
> 2. Is it acceptable/customory for them to use a remanufactured part?

Acceptable? If what American Honda's District Service Rep told me is
true - that everything inside the case is new, then I would say it is
perfectly acceptable. Based on the fact that my second transmission
failed with 25k on it, I'm guessing that they are lying, or the design
is really just pathetic.

Customary? From what I have read and been told, remanufactured is the
only warranty replacement option.

> 3. Have others been thru the same thing? What are my options?

Yes - If you want more details, search google for my previous posts or
email me. Fortunately you are under a nice extended warranty - a
luxury not extended to many pre 2001 cars. A friend that owns a CL-S
recommends fluid changes every 10-15k based on forums he frequents.
That may be the cheapest insurance. If I keep my car, I will probably
change the fluid at 15k intervals.

>
> I did a google search on this problem and I came to realize that
> transmission issue has been a problem with Honda in prior models. Did not
> realize that ...:-(
>
> I have been a loyal Honda customer (this is my third car/van from Honda),
> now I am not sure ...
>

This was my first Honda. I bought it new, babied it, drove mostly
country road and highway miles and got hosed anyway. I'm really not
sure what I'll buy next. I think pretty much any car could be as
problematic, or worse.

> Thanks for any info.

Good luck.

-James

Thanks all the posts again. This is very informative.

I am not sure if this is what they do. They DID tell me they have a 7 year
100000 mile warranty. They did not give me anything on paper to say that my
warranty is good for seven more years or (123,000 miles since mine already
had about 23,000 miles).

Are they supposed to give me something on paper as proof of warranty (so I
don't get screwed down the road), or is it on the computer system somewhere
in Honda under my VIN?


"James" <news@daytona.jcu.edu> wrote in message
news:896c9ed3.0310081613.12b7343c@posting.google.c om...
> "Brian" <brian@nospam.com> wrote in message
news:<h1Zgb.5704388$cI2.807201@news.easynews.com>. ..
> > Hi,
> >
> > On my 2002 Odyssy van (23,000 miles or so), I was getting a hissing
noice
> > from the engine (at all speeds). I took the van to the dealer - who
said he
> > needs to replace a transmission bearing which he said he promptly
ordered.
> >
> > Now when I took the van for bearing replacement, he says he needs to
replace
> > the entire transmission.
> >
> > 1. Is this normal?
>
> My 99 Accord has a different transmission - I'm not sure how
> different, but it is a 4 speed auto vs 5 speed auto. The original was
> replaced at ~51k miles with a "Honda Remanufactured" transmission out
> of warranty with at a 75% discount. This second transmission was in
> turn replaced for free at 76k.
>
> >
> > Also, he is replacing the transmission with a "re-manufactured"
> > transmission. I feel deceived that they are using a used part for
something
> > as important as transmission even though they say it is covered for 7
years
> > or 100,000 miles.
> >
> > 2. Is it acceptable/customory for them to use a remanufactured part?
>
> Acceptable? If what American Honda's District Service Rep told me is
> true - that everything inside the case is new, then I would say it is
> perfectly acceptable. Based on the fact that my second transmission
> failed with 25k on it, I'm guessing that they are lying, or the design
> is really just pathetic.
>
> Customary? From what I have read and been told, remanufactured is the
> only warranty replacement option.
>
> > 3. Have others been thru the same thing? What are my options?
>
> Yes - If you want more details, search google for my previous posts or
> email me. Fortunately you are under a nice extended warranty - a
> luxury not extended to many pre 2001 cars. A friend that owns a CL-S
> recommends fluid changes every 10-15k based on forums he frequents.
> That may be the cheapest insurance. If I keep my car, I will probably
> change the fluid at 15k intervals.
>
> >
> > I did a google search on this problem and I came to realize that
> > transmission issue has been a problem with Honda in prior models. Did
not
> > realize that ...:-(
> >
> > I have been a loyal Honda customer (this is my third car/van from
Honda),
> > now I am not sure ...
> >
>
> This was my first Honda. I bought it new, babied it, drove mostly
> country road and highway miles and got hosed anyway. I'm really not
> sure what I'll buy next. I think pretty much any car could be as
> problematic, or worse.
>
> > Thanks for any info.
>
> Good luck.
>
> -James