Honda Car Forum

> Are they supposed to give me something on paper as proof of warranty (so I
> don't get screwed down the road), or is it on the computer system
somewhere
> in Honda under my VIN?

For sure, if Honda gives you a warranty, it would be in their system under
your VIN number so you can get it repaired at any Honda dealership.
On the other hand, I would request at least a printout to have a proof on
paper.

It is until 7 years / 100000 miles, not an additional 7 years/100000. This
is the same guarantee extension given to the cars with the problematic
transmissions. You should have gotten a letter from Honda announcing this.

I'm not sure if Honda does this the same way as Acura, but with an Acura you
can register your car on the "owners link" web page and it will tell you
what recalls and extensions apply to it. You might try the Honda website
and see if there is a similar feature. If anything shows up there, then you
know it is in their computer.

On 10/9/03 9:41 AM, in article gsehb.2611664$Bf5.360051@news.easynews.com,
"Brian" <brian@nospam.com> wrote:

> Thanks all the posts again. This is very informative.
>
> I am not sure if this is what they do. They DID tell me they have a 7 year
> 100000 mile warranty. They did not give me anything on paper to say that my
> warranty is good for seven more years or (123,000 miles since mine already
> had about 23,000 miles).
>
> Are they supposed to give me something on paper as proof of warranty (so I
> don't get screwed down the road), or is it on the computer system somewhere
> in Honda under my VIN?
>
>
> "James" <news@daytona.jcu.edu> wrote in message
> news:896c9ed3.0310081613.12b7343c@posting.google.c om...
>> "Brian" <brian@nospam.com> wrote in message
> news:<h1Zgb.5704388$cI2.807201@news.easynews.com>. ..
>>> Hi,
>>>
>>> On my 2002 Odyssy van (23,000 miles or so), I was getting a hissing
> noice
>>> from the engine (at all speeds). I took the van to the dealer - who
> said he
>>> needs to replace a transmission bearing which he said he promptly
> ordered.
>>>
>>> Now when I took the van for bearing replacement, he says he needs to
> replace
>>> the entire transmission.
>>>
>>> 1. Is this normal?
>>
>> My 99 Accord has a different transmission - I'm not sure how
>> different, but it is a 4 speed auto vs 5 speed auto. The original was
>> replaced at ~51k miles with a "Honda Remanufactured" transmission out
>> of warranty with at a 75% discount. This second transmission was in
>> turn replaced for free at 76k.
>>
>>>
>>> Also, he is replacing the transmission with a "re-manufactured"
>>> transmission. I feel deceived that they are using a used part for
> something
>>> as important as transmission even though they say it is covered for 7
> years
>>> or 100,000 miles.
>>>
>>> 2. Is it acceptable/customory for them to use a remanufactured part?
>>
>> Acceptable? If what American Honda's District Service Rep told me is
>> true - that everything inside the case is new, then I would say it is
>> perfectly acceptable. Based on the fact that my second transmission
>> failed with 25k on it, I'm guessing that they are lying, or the design
>> is really just pathetic.
>>
>> Customary? From what I have read and been told, remanufactured is the
>> only warranty replacement option.
>>
>>> 3. Have others been thru the same thing? What are my options?
>>
>> Yes - If you want more details, search google for my previous posts or
>> email me. Fortunately you are under a nice extended warranty - a
>> luxury not extended to many pre 2001 cars. A friend that owns a CL-S
>> recommends fluid changes every 10-15k based on forums he frequents.
>> That may be the cheapest insurance. If I keep my car, I will probably
>> change the fluid at 15k intervals.
>>
>>>
>>> I did a google search on this problem and I came to realize that
>>> transmission issue has been a problem with Honda in prior models. Did
> not
>>> realize that ...:-(
>>>
>>> I have been a loyal Honda customer (this is my third car/van from
> Honda),
>>> now I am not sure ...
>>>
>>
>> This was my first Honda. I bought it new, babied it, drove mostly
>> country road and highway miles and got hosed anyway. I'm really not
>> sure what I'll buy next. I think pretty much any car could be as
>> problematic, or worse.
>>
>>> Thanks for any info.
>>
>> Good luck.
>>
>> -James
>
>

"Brian" <brian@nospam.com> wrote in message news:<gsehb.2611664$Bf5.360051@news.easynews.com>. ..
> Thanks all the posts again. This is very informative.
>
> I am not sure if this is what they do. They DID tell me they have a 7 year
> 100000 mile warranty. They did not give me anything on paper to say that my
> warranty is good for seven more years or (123,000 miles since mine already
> had about 23,000 miles).
>
> Are they supposed to give me something on paper as proof of warranty (so I
> don't get screwed down the road), or is it on the computer system somewhere
> in Honda under my VIN?
>
>
I didn't get anything other than my invoice showing the warranty
(which is 12 months/12k miles in my case), but the details on warranty
length did not show up when I had a new dealer print my maintenance
records.

I would have guessed that the 7/100k was the extended warranty Honda
issued to your year and type of vehicle and would suggest double
checking the length of it - maybe call the Honda Customer Care 800
number.

Also, it may be worth your while to have the alignment checked.

-James

Ok ... a trip back to the dealer in in order. That is what I will do.

Thanks again all for the replies.

James - I have a question. Why would I want to check the alignment ...
doesn't the dealer check it as part of the transmission change...

"James" <news@daytona.jcu.edu> wrote in message
news:896c9ed3.0310091140.392ac53c@posting.google.c om...
> "Brian" <brian@nospam.com> wrote in message
news:<gsehb.2611664$Bf5.360051@news.easynews.com>. ..
> > Thanks all the posts again. This is very informative.
> >
> > I am not sure if this is what they do. They DID tell me they have a 7
year
> > 100000 mile warranty. They did not give me anything on paper to say
that my
> > warranty is good for seven more years or (123,000 miles since mine
already
> > had about 23,000 miles).
> >
> > Are they supposed to give me something on paper as proof of warranty (so
I
> > don't get screwed down the road), or is it on the computer system
somewhere
> > in Honda under my VIN?
> >
> >
> I didn't get anything other than my invoice showing the warranty
> (which is 12 months/12k miles in my case), but the details on warranty
> length did not show up when I had a new dealer print my maintenance
> records.
>
> I would have guessed that the 7/100k was the extended warranty Honda
> issued to your year and type of vehicle and would suggest double
> checking the length of it - maybe call the Honda Customer Care 800
> number.
>
> Also, it may be worth your while to have the alignment checked.
>
> -James

In article <gsehb.2611664$Bf5.360051@news.easynews.com>,
"Brian" <brian@nospam.com> wrote:

> I am not sure if this is what they do. They DID tell me they have a 7 year
> 100000 mile warranty. They did not give me anything on paper to say that my
> warranty is good for seven more years or (123,000 miles since mine already
> had about 23,000 miles).

No, it's a total of 7 years/100K miles from date of delivery of the
vehicle.

But the 2002 models were specifically NOT covered by that particular
warranty extension. So if yours is under warranty for that long, then
your must have bought the extended warranty?

If you didn't buy the extended warranty, and yours is a 2002 model,
chances are very good that the transmission is not covered beyond the
standard 3 year/36k mile warranty.




> Are they supposed to give me something on paper as proof of warranty (so I
> don't get screwed down the road), or is it on the computer system somewhere
> in Honda under my VIN?

Whatever warranty your car is covered under, is listed in the Honda
computer system under your car's VIN. Have them look it up and print it
out for you. It's no big deal.

"Brian" <brian@nospam.com> wrote in message
news:gsehb.2611664$Bf5.360051@news.easynews.com...
> Thanks all the posts again. This is very informative.
>
> I am not sure if this is what they do. They DID tell me they have a 7
year
> 100000 mile warranty. They did not give me anything on paper to say that
my
> warranty is good for seven more years or (123,000 miles since mine already
> had about 23,000 miles).

7 years, 100k total. whichever comes first.

"Brian" <brian@nospam.com> wrote in message news:<%0jhb.2622228$Bf5.361138@news.easynews.com>. ..
> Ok ... a trip back to the dealer in in order. That is what I will do.
>
> Thanks again all for the replies.
>
> James - I have a question. Why would I want to check the alignment ...
> doesn't the dealer check it as part of the transmission change...

One would think that they would with all of the "stuff" that
presumably needs to be moved out of the way to swap the transmission,
but after my first transplant my nearly new front tires wore
prematurely within a few thousand miles due to way too much negative
camber. A recent r.a.m.honda post mentioned a dealer claiming the
alignment was not necessary. It may not be necessary, but checking it
should be cheap or free. As for my recent transplant, I am not very
concerned since the car drives straight and I will be replacing all 4
tires and checking the alignment within the next month or so - if I
keep the car.

-James