Honda Car Forum

#1 (**permalink**) 29 Jul 2003, 07:20 am

Uncle Mike wrote:

>In article <H6lVa.5009$gn6.888641@news1.news.adelphia.net>, Dave Skipper <das216@SPAMSTINKShome.com> wrote:
>
>
>>I'll try to be as brief as I can. A full month before I left town for
>>vacation I scheduled a fix for my noisy, noncooling air conditioner. I
>>had the service manager look at the problem. He said there was some
>>sort of blockage in one or more hoses that lead to the compressor but it
>>"could be something not yet known". OK but I'm skeptical; hence, I gave
>>him a written notice of the problem *he* had diagnosed when I dropped
>>off the car to be fixed.
>>
>>I leave for vacation, call the dealer from there to follow up and am
>>told by a mechanic the "sound" was from a few broken rocker arms under
>>the valve cover. What!? Apparently, the manager didn't want the
>>responsibility and let my issue go to his mechanics - who didn't know of
>>the air conditioning problem. In fact, they knew nothing about the air
>>conditioner until I told them so. I said I didn't want the rocker arms
>>fixed but did want the air fixed. Now I'm in the third day of vacation
>>leaving 2 days to fix until I return.
>>
>>I get back Saturday, in time to get my car. Nobody knows its status.
>>OK, I leave. I wait until today (Monday) and find out they did nothing
>>to the car. I'm told the car needs a hard to find air compressor and
>>may need a full redo of the entire air conditioning system. It could
>>cost $2500! Then I'm told that it's not worth getting fixed but the
>>rocker arms are more important. I do agree with that. The car (115,000
>>miles) has had a valve tapping sound under the hood for a loooong time.
>>I'm told the arms were ordered so I gave the go ahead to fix that
>>problem. they call me later to say they couldn't fix that either
>>because they only received 5 - instead of 10 - rocker arms.
>>
>>So not a thing was done to my car except to take it apart and put it
>>back together. I didn't pay anything by the way. I am thinking of
>>selling the car some day and it would be nice to have all systems
>>working at the time of sale.
>>
>>So I think I can fix the air much cheaper than $2500 and I really wonder
>>if the valve tapping sound is due to broken rocker arms. This
>>dealership needs a few lessons in customer relations and intrapersonal
>>communication.
>>
>>What would you do?
>>
>>
>
> Q: Do the valves tap all of the time?
>
>
>
Yes...with engine running of course.

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