Honda Car Forum

"P. Moss" <psmoss@nospam-qx.net> wrote in message
news:vgpsatdp15d504@corp.supernews.com...
> My question to the group: if you were me, would you go directly to Honda
and
> pursue getting this resolved, or would you contact the dealer who
submitted
> the bogus mileage? What about the Better Business Bureau? I have all the
> documentation, including my receipt from two years ago, which has the
> correct mileage of 73464 on it. There is no doubt about what happened
here.

Go to Honda first. Forget the dealer, they'll just deny everything, but if
confronted with evidence from Honda they will chalk it up to a "innocent
error". After all, it was just one digit!

> How does American Honda feel about dealers who falsify mileage on their
> warranty claims? I'm curious.

They're probably not all that happy about it, but we are talking about auto
dealers here.

On Thu, 10 Jul 2003 17:09:50 GMT, <Gmlyle@scvnet.com> wrote:

>> the bogus mileage? What about the Better Business Bureau? I have all the
>> documentation, including my receipt from two years ago, which has the
>> correct mileage of 73464 on it. There is no doubt about what happened
>here.
>
>Go to Honda first. Forget the dealer, they'll just deny everything, but if
>confronted with evidence from Honda they will chalk it up to a "innocent
>error". After all, it was just one digit!

If the customers paperword (service invoices are contracts by
definition) shows a different number than what was submitted to Honda,
it is clearly a case of fraud. If the dealer has a history of abuses
American Honda can shut down their service department. I've seen it
done at my local Toyota dealer. It's not pretty.

"Khosh" <test@test.com> wrote in message
news:vh8rgvo9cu7fvngmd9ujdlhc6rkstnbjuk@4ax.com...
> On Thu, 10 Jul 2003 17:09:50 GMT, <Gmlyle@scvnet.com> wrote:
>
> >> the bogus mileage? What about the Better Business Bureau? I have all
the
> >> documentation, including my receipt from two years ago, which has the
> >> correct mileage of 73464 on it. There is no doubt about what happened
> >here.
> >
> >Go to Honda first. Forget the dealer, they'll just deny everything, but
if
> >confronted with evidence from Honda they will chalk it up to a "innocent
> >error". After all, it was just one digit!
>
> If the customers paperword (service invoices are contracts by
> definition) shows a different number than what was submitted to Honda,
> it is clearly a case of fraud. If the dealer has a history of abuses
> American Honda can shut down their service department. I've seen it
> done at my local Toyota dealer. It's not pretty.

hehe.... then they just change their name to "power toyota" and all is good
in the world again