Honda Car Forum

I am about to bring my 2001 Odyssey in for what is potentially a covered
claim. (My ATC light comes on even when on dry pavement at highway speed; my
check engine light is remaining on intermittently.)

After an initial call to one of the local Honda dealers (I am in Dallas, TX)
I started already to feel how much of a runaround I will be facing with my
$963 addition to my vehicle purchase.

Looking at the fine print on my contract, I notice text that basically
states that if you did not change your oil "every 5000 miles or 6 months,
whichever comes first," the warranty can be voided, I am prompted to ask
several questions (not just related to this point):

1) It states that documentation must be provided of the oil change history.
What if I did my own oil changes? Are they magically not valid? Can they
really blow me off like that after having spent almost $1000?

2) If I am unhappy with how my first attempted claim on this coverage goes,
can I demand a refund for this extended warranty, and default back to the
factory coverage that I have not yet used up?

3) Does anyone here have any experience making a claim on this particular
policy (mine has a $50/deductible) with their Honda vehicle? Does the
company make it difficult to get a loaner car or a rental reimbursement? Do
the symptoms I've described above look like something they will attempt not
to cover?

4) I was told that I would have to commit to paying for a potentially
non-refundable service check, to officially diagnose the problem. Why, if I
was to bring the car in for a diagnosis of a problem that was not being
presented for potential warranty coverage, would I (I assume) not have to
pay for such analysis and with the warranty context I do?

Any bad experiences out there regarding Olympicare by Ethos?

Thanks,

G

In article
<BC285740.460B3%n3wsr3ad3r@re_move_THIS_sbcglobal. net.AND_THIS>, Gern
Blanston <n3wsr3ad3r@re_move_THIS_sbcglobal.net.AND_THIS> wrote:

> I am about to bring my 2001 Odyssey in for what is potentially a covered
> claim. (My ATC light comes on even when on dry pavement at highway speed; my
> check engine light is remaining on intermittently.)
>
> After an initial call to one of the local Honda dealers (I am in Dallas, TX)
> I started already to feel how much of a runaround I will be facing with my
> $963 addition to my vehicle purchase.
>
> Looking at the fine print on my contract, I notice text that basically
> states that if you did not change your oil "every 5000 miles or 6 months,
> whichever comes first," the warranty can be voided, I am prompted to ask
> several questions (not just related to this point):
>
> 1) It states that documentation must be provided of the oil change history.
> What if I did my own oil changes? Are they magically not valid? Can they
> really blow me off like that after having spent almost $1000?
>
> 2) If I am unhappy with how my first attempted claim on this coverage goes,
> can I demand a refund for this extended warranty, and default back to the
> factory coverage that I have not yet used up?
>
> 3) Does anyone here have any experience making a claim on this particular
> policy (mine has a $50/deductible) with their Honda vehicle? Does the
> company make it difficult to get a loaner car or a rental reimbursement? Do
> the symptoms I've described above look like something they will attempt not
> to cover?
>
> 4) I was told that I would have to commit to paying for a potentially
> non-refundable service check, to officially diagnose the problem. Why, if I
> was to bring the car in for a diagnosis of a problem that was not being
> presented for potential warranty coverage, would I (I assume) not have to
> pay for such analysis and with the warranty context I do?
>
> Any bad experiences out there regarding Olympicare by Ethos?
>
> Thanks,
>
> G

I will only add that some other companies that sell extended warranties
have some of these same rules. I have a friend that changes his oil in his
own garage so had no records of his oil changes. When he tried to get the
warranty company to cover the repair of something--the warranty company
refused to pay for it since he had no records related to the oil changes.
This is the reason that lots of people don't pay for extended warranties.
I have an extended warranty and have all of the oil changes done at the
Honda dealership and keep all of the records. I also have all of the
scheduled service for the same reason. This means they will have to repair
my car if it develops a major problem.

Well if you do your own work and keep your receipts with the mileage and
dates written down they may try to refuse to warrant a problem but it would
be their responsibility to prove you didn't do the maintenance even though
you have records that you do.

You are not required to get the scheduled maintenance performed by a
specific shop or dealership in order to validate your warranty. But
some/most consumers are unaware of the federal laws pertaining to warranties
and often back down from a dealership or manufacturer that tells them the
warranty on a particular product is no good because they did this or didn't
do that. A good link that explains the Magnuson-Moss warranty act is
http://www.ftc.gov/bcp/conline/pubs/...s/warranty.htm This is something
they should teach in high school along with how to use credit cards.

CaptainKrunch


"Tom Wilson" <tomwilson@nospamhotmail.com> wrote in message
news:tomwilson-1201041344200001@pm2-broad-140.snlo.dialup.fix.net...
> In article
> <BC285740.460B3%n3wsr3ad3r@re_move_THIS_sbcglobal. net.AND_THIS>, Gern
> Blanston <n3wsr3ad3r@re_move_THIS_sbcglobal.net.AND_THIS> wrote:
>
> > I am about to bring my 2001 Odyssey in for what is potentially a covered
> > claim. (My ATC light comes on even when on dry pavement at highway
speed; my
> > check engine light is remaining on intermittently.)
> >
> > After an initial call to one of the local Honda dealers (I am in Dallas,
TX)
> > I started already to feel how much of a runaround I will be facing with
my
> > $963 addition to my vehicle purchase.
> >
> > Looking at the fine print on my contract, I notice text that basically
> > states that if you did not change your oil "every 5000 miles or 6
months,
> > whichever comes first," the warranty can be voided, I am prompted to ask
> > several questions (not just related to this point):
> >
> > 1) It states that documentation must be provided of the oil change
history.
> > What if I did my own oil changes? Are they magically not valid? Can they
> > really blow me off like that after having spent almost $1000?
> >
> > 2) If I am unhappy with how my first attempted claim on this coverage
goes,
> > can I demand a refund for this extended warranty, and default back to
the
> > factory coverage that I have not yet used up?
> >
> > 3) Does anyone here have any experience making a claim on this
particular
> > policy (mine has a $50/deductible) with their Honda vehicle? Does the
> > company make it difficult to get a loaner car or a rental reimbursement?
Do
> > the symptoms I've described above look like something they will attempt
not
> > to cover?
> >
> > 4) I was told that I would have to commit to paying for a potentially
> > non-refundable service check, to officially diagnose the problem. Why,
if I
> > was to bring the car in for a diagnosis of a problem that was not being
> > presented for potential warranty coverage, would I (I assume) not have
to
> > pay for such analysis and with the warranty context I do?
> >
> > Any bad experiences out there regarding Olympicare by Ethos?
> >
> > Thanks,
> >
> > G
>
> I will only add that some other companies that sell extended warranties
> have some of these same rules. I have a friend that changes his oil in his
> own garage so had no records of his oil changes. When he tried to get the
> warranty company to cover the repair of something--the warranty company
> refused to pay for it since he had no records related to the oil changes.
> This is the reason that lots of people don't pay for extended warranties.
> I have an extended warranty and have all of the oil changes done at the
> Honda dealership and keep all of the records. I also have all of the
> scheduled service for the same reason. This means they will have to repair
> my car if it develops a major problem.