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  #1 (permalink)  
Old 02 Jan 2004, 09:33 am
John Smith
 
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Default Buying a new car on the internet

If you have done so, will you mind sharing your experience? Thanks in
advance.


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  #2 (permalink)  
Old 02 Jan 2004, 10:13 am
JAC
 
Posts: n/a
Default Re: Buying a new car on the internet

I think it really depends on the particular service you are thinking
about using.

In general, the free services are basically just referral services.
In exchange for a "no haggle" experience, you get an "OK" deal,
nothing more. You can certainly bargain for a better deal yourself,
if you are good at it.

Then there are the pay services that actually negotiate with multiple
dealers on your behalf. I've never used those, but if I would, I
would expect better financial results than the free referral services.

On Fri, 02 Jan 2004 14:33:40 GMT, "John Smith" <someone@microsoft.com>
wrote:

>If you have done so, will you mind sharing your experience? Thanks in
>advance.
>


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  #3 (permalink)  
Old 02 Jan 2004, 11:19 am
Peter L
 
Posts: n/a
Default Re: Buying a new car on the internet

It was a great experience. I bought a 2003 Honda Civic EX via the Internet
service on Edmunds.com. The dealers responded quickly with their
quotations. I "negotiated" the final price via e-mail with the 2 best
quotations and then "polished" the price during the final meeting with the
dealer that eventually sold me the car.

Make a point of visiting the dealers of choice to demonstrate your sincerity
on the car purchase.

In the end, I got a great deal with minimum hassle.


"John Smith" <someone@microsoft.com> wrote in message
news:8jfJb.14294$R_4.5353@nwrddc03.gnilink.net...
> If you have done so, will you mind sharing your experience? Thanks in
> advance.
>
>



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  #4 (permalink)  
Old 02 Jan 2004, 01:36 pm
tomamaron
 
Posts: n/a
Default Re: Buying a new car on the internet


"John Smith" <someone@microsoft.com> wrote in message
news:8jfJb.14294$R_4.5353@nwrddc03.gnilink.net...
> If you have done so, will you mind sharing your experience? Thanks in
> advance.
>
>


Ugh, accidently posted this on wrong thread earlier, but here goes:

Here's how I went about buying my Civic last week. First off I went and test
drove the models I was interested in (corolla, protege/mazda3, civic,
elantra) and each time they tried to sit me down I told them I had to go to
competition and I'd be back. So once I had it down to the Civic I looked at
carsdirect price, which seemed pretty good (about 500 under invoice). I then
took that price and called a bunch of the local Honda dealerships (there's a
crapload in Atlanta, GA area) and asked to speak to internet manager. A few
refused to match, a few did, and two dealerships in the boondocks of metro
Atlanta started beating the price. It got to about 800 under invoice + tax
(no junk fees) and I took it. The only number I ever threw out was the
carsdirect number, after that it was a matter of just asking these people
over the phone to match or beat. From first call, I was done in about two
hours with a bunch of phone conversations, only stop into dealership was to
get my car.

So, lessons learned:
1. Dealer hopping is a waste of your/there time... only do it to test the
cars out.
2. Use lowest price you can find as starting point, email/call to get a
match
3. Go pick up your car.


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  #5 (permalink)  
Old 02 Jan 2004, 10:43 pm
Alex M. Stein
 
Posts: n/a
Default Re: Buying a new car on the internet

We just got a Civic Hybrid and did almost the entire thing over the
Internet.

I got quotes from Internet managers via several services (autobytel and
Edmunds, I think). Let them negotiate via email, then called the Internet
manager only when I'd agreed on the price. Went in, gave them a check, got
the car. According to the net sites, we got the car for $300 below invoice
(so with dealer holdback, they were still able to make a bit of money).

My big piece of advice if you use the internet is not to put your correct
phone number in when you register at autobytel, etc. Otherwise, even if you
clearly say you don't want phone calls, everyone calls you immediately.

Alex

"John Smith" <someone@microsoft.com> wrote in message
news:8jfJb.14294$R_4.5353@nwrddc03.gnilink.net...
> If you have done so, will you mind sharing your experience? Thanks in
> advance.
>
>



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  #6 (permalink)  
Old 02 Jan 2004, 10:51 pm
tomamaron
 
Posts: n/a
Default Re: Buying a new car on the internet


"Alex M. Stein" <alexmstein@eartnospamhlink.net> wrote in message
news:ATqJb.32034$Pg1.19208@newsread1.news.pas.eart hlink.net...
> We just got a Civic Hybrid and did almost the entire thing over the
> Internet.
>
> I got quotes from Internet managers via several services (autobytel and
> Edmunds, I think). Let them negotiate via email, then called the Internet
> manager only when I'd agreed on the price. Went in, gave them a check,

got
> the car. According to the net sites, we got the car for $300 below

invoice
> (so with dealer holdback, they were still able to make a bit of money).
>
> My big piece of advice if you use the internet is not to put your correct
> phone number in when you register at autobytel, etc. Otherwise, even if

you
> clearly say you don't want phone calls, everyone calls you immediately.
>


I'm still getting phone calls from last week's car stuff. You need to give
right number though if you are honest about trying to get them to do
business with you. I'm sure the internet people at dealerships get a lotta
junk and people just toying with them. I mean, I dealt with about 20
dealerships via/email phone and only 2-3 got my patronage.


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  #7 (permalink)  
Old 03 Jan 2004, 02:39 pm
Alex M. Stein
 
Posts: n/a
Default Re: Buying a new car on the internet

You don't have to do anything.

For too long, dealers and salesmen have been dishonest with buyers. I'm not
worried that they won't want to do business with me, especially when I've
got the money and give them the correct contact information -- when I say
"no phone calls accepted" and give them the correct email address, anyone
who tries calling is disregarding my instructions anyway!

I made the mistake six months ago of putting in my real phone number and
requesting only email responses and got no email responses and only phone
calls. And one told me that they don't even get the email addresses
forwarded and only get them by request if they try a phone number and it
doesn't work!

When you're ready to buy, you call them to set up a time to come in.
Otherwise, there's no reason to have salesmen bugging you over the phone.

For far too long, dealers and salesmen have had the power in car-buying
transactions. With the Internet, we can make them earn our business. And
if someone can't take a minute or two to respond to an email at their
convenience, they aren't trying hard enough.

Alex


"tomamaron" <ed@aol.net> wrote in message
news:iXqJb.21137$yA6.16818@bignews1.bellsouth.net. ..
>
> "Alex M. Stein" <alexmstein@eartnospamhlink.net> wrote in message
> news:ATqJb.32034$Pg1.19208@newsread1.news.pas.eart hlink.net...
> > We just got a Civic Hybrid and did almost the entire thing over the
> > Internet.
> >
> > I got quotes from Internet managers via several services (autobytel and
> > Edmunds, I think). Let them negotiate via email, then called the

Internet
> > manager only when I'd agreed on the price. Went in, gave them a check,

> got
> > the car. According to the net sites, we got the car for $300 below

> invoice
> > (so with dealer holdback, they were still able to make a bit of money).
> >
> > My big piece of advice if you use the internet is not to put your

correct
> > phone number in when you register at autobytel, etc. Otherwise, even if

> you
> > clearly say you don't want phone calls, everyone calls you immediately.
> >

>
> I'm still getting phone calls from last week's car stuff. You need to give
> right number though if you are honest about trying to get them to do
> business with you. I'm sure the internet people at dealerships get a lotta
> junk and people just toying with them. I mean, I dealt with about 20
> dealerships via/email phone and only 2-3 got my patronage.
>
>



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  #8 (permalink)  
Old 03 Jan 2004, 04:38 pm
JXStern
 
Posts: n/a
Default Re: Buying a new car on the internet

On Fri, 02 Jan 2004 14:33:40 GMT, "John Smith" <someone@microsoft.com>
wrote:
>If you have done so, will you mind sharing your experience? Thanks in
>advance.


Clicked on everyone available at edmunds.com.

Got several emails within a day, and one or two phone calls.

Emailed one back asking for lease rates, he phoned me, quoted me good
numbers.

I had to go down there to negotiate on my trade-in.

But got only a fraction of the hassle a street walk-in would get, get
an OK deal, maybe a little better than OK.

I strongly recommend going this way.

OTOH, I can't really understand *why* they hassle you less simply
because you started via Internet, but that's the way it seems!

J.

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