Honda Car Forum

Hi,
I need just dropped my car for first oil change at the local Honda dealer
and just now they called me and say that they had a "little mishap" and my
cars bumper got "little scratched". They said they are going to repair it
etc. Is there any thing I have to worry about? They said car will be ready
tomorrow.

Thanks

Canadian Honda Accord 2003 EX

"Tim" <TimGt@msn.com> wrote in message
news:a83Bb.11354$3Eb1.5228@news04.bloor.is.net.cab le.rogers.com...
> Hi,
> I need just dropped my car for first oil change at the local Honda dealer
> and just now they called me and say that they had a "little mishap" and my
> cars bumper got "little scratched". They said they are going to repair it
> etc. Is there any thing I have to worry about? They said car will be ready
> tomorrow.

I had the same thing happen to one of my cars when it was in for service. In
my case, I had no worries (I've been dealing with this dealership since
1979), and knew that the work would not be noticeable to a trained eye. If
you're not happy with the repair, contact the GM of the Dealership. If your
concerns don't get addressed to your satisfaction, then talk to the people
in your local Honda Zone office.

--
Brian
www.accesswave.ca/~orion

I would want to see the car prior to repair to see what they mean by
"little mishap".

At least they called and told you --lots of places would try and pawn it off
as saying that's the way it came in.

I am sure they are on the up and up but I still would like to see the so
called scratch just for my peace of mind.

But that's just me talking.

The Artful Codger



"Brian Smith" <Halifax@NovaScotia.Canada> wrote in message
news:ij4Bb.116106$PD3.5820400@nnrp1.uunet.ca...
>
> "Tim" <TimGt@msn.com> wrote in message
> news:a83Bb.11354$3Eb1.5228@news04.bloor.is.net.cab le.rogers.com...
> > Hi,
> > I need just dropped my car for first oil change at the local Honda
dealer
> > and just now they called me and say that they had a "little mishap" and
my
> > cars bumper got "little scratched". They said they are going to repair
it
> > etc. Is there any thing I have to worry about? They said car will be
ready
> > tomorrow.
>
> I had the same thing happen to one of my cars when it was in for service.
In
> my case, I had no worries (I've been dealing with this dealership since
> 1979), and knew that the work would not be noticeable to a trained eye. If
> you're not happy with the repair, contact the GM of the Dealership. If
your
> concerns don't get addressed to your satisfaction, then talk to the people
> in your local Honda Zone office.
>
> --
> Brian
> www.accesswave.ca/~orion
>
>
>

Artfulcodger <mcbat@rogers.com> wrote:
> I would want to see the car prior to repair to see what they mean by
> "little mishap".

That would be interesting.

> At least they called and told you --lots of places would try and pawn it off
> as saying that's the way it came in.

Yep. My Dodge truck had a nice sharp dent in it when I came to get it
after its visit to the dealer. They said, we don't have anything that
could mark a dent like that. I insisted that they fix it. They did.
I didn't even look at the repair, truthfully. 16 years later, I'm not sure
I can tell where it was ;-)

If it was me I would want to go and have a look at the "little ding"

"Tim" <TimGt@msn.com> wrote in message
news:a83Bb.11354$3Eb1.5228@news04.bloor.is.net.cab le.rogers.com...
> Hi,
> I need just dropped my car for first oil change at the local Honda dealer
> and just now they called me and say that they had a "little mishap" and my
> cars bumper got "little scratched". They said they are going to repair it
> etc. Is there any thing I have to worry about? They said car will be ready
> tomorrow.
>
> Thanks
>
> Canadian Honda Accord 2003 EX
>
>

Agree. Take a look at the little ding and take a picture of it. If it's
repaired correctly you don't have anything to worry about. It's probably
not intentional and they were up front about it.

"Pepe Duran" <pepeduran533@hotmail.com> wrote in message
news:HPkBb.46158$aT.37199@news-server.bigpond.net.au...
> If it was me I would want to go and have a look at the "little ding"
>
> "Tim" <TimGt@msn.com> wrote in message
> news:a83Bb.11354$3Eb1.5228@news04.bloor.is.net.cab le.rogers.com...
> > Hi,
> > I need just dropped my car for first oil change at the local Honda
dealer
> > and just now they called me and say that they had a "little mishap" and
my
> > cars bumper got "little scratched". They said they are going to repair
it
> > etc. Is there any thing I have to worry about? They said car will be
ready
> > tomorrow.
> >
> > Thanks
> >
> > Canadian Honda Accord 2003 EX
> >
> >
>
>

What dealer would this be? I wonder if it's the one I go to as they
have terrible parking, mainly none, and people are forced to park
along the side of the road.


On Thu, 11 Dec 2003 02:25:29 GMT, "Fluffy"
<no-spamming-bsavanh@mchsi.com> wrote:

>Agree. Take a look at the little ding and take a picture of it. If it's
>repaired correctly you don't have anything to worry about. It's probably
>not intentional and they were up front about it.
>
>"Pepe Duran" <pepeduran533@hotmail.com> wrote in message
>news:HPkBb.46158$aT.37199@news-server.bigpond.net.au...
>> If it was me I would want to go and have a look at the "little ding"
>>
>> "Tim" <TimGt@msn.com> wrote in message
>> news:a83Bb.11354$3Eb1.5228@news04.bloor.is.net.cab le.rogers.com...
>> > Hi,
>> > I need just dropped my car for first oil change at the local Honda
>dealer
>> > and just now they called me and say that they had a "little mishap" and
>my
>> > cars bumper got "little scratched". They said they are going to repair
>it
>> > etc. Is there any thing I have to worry about? They said car will be
>ready
>> > tomorrow.
>> >
>> > Thanks
>> >
>> > Canadian Honda Accord 2003 EX
>> >
>> >
>>
>>
>

I'd go a step further and ask them to pony up some discount certificate
for the next visit.


"Fluffy" <no-spamming-bsavanh@mchsi.com> wrote in message
news:tAQBb.303764$Dw6.1022155@attbi_s02...
> Agree. Take a look at the little ding and take a picture of it. If it's
> repaired correctly you don't have anything to worry about. It's probably
> not intentional and they were up front about it.
>
> "Pepe Duran" <pepeduran533@hotmail.com> wrote in message
> news:HPkBb.46158$aT.37199@news-server.bigpond.net.au...
> > If it was me I would want to go and have a look at the "little ding"
> >
> > "Tim" <TimGt@msn.com> wrote in message
> > news:a83Bb.11354$3Eb1.5228@news04.bloor.is.net.cab le.rogers.com...
> > > Hi,
> > > I need just dropped my car for first oil change at the local Honda
> dealer
> > > and just now they called me and say that they had a "little mishap"
and
> my
> > > cars bumper got "little scratched". They said they are going to repair
> it
> > > etc. Is there any thing I have to worry about? They said car will be
> ready
> > > tomorrow.
> > >
> > > Thanks
> > >
> > > Canadian Honda Accord 2003 EX
> > >
> > >
> >
> >
>
>