Honda Car Forum

"Manic Mechanic" <torqued@rusted.nuts> wrote in message
news:3FAB565C.DE04B190@rusted.nuts...
> > Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still
> > waiting for transmission parts - bearings and stuff - to arrive." When I
> > ask why I was told the parts were in before I brought the car in, he
says,
> > "well, we didn't really know what we would need to replace until we
opened
> > it up."
>
> This was a reasonable statement by the service advisor as it would be
> nearly impossible to know exactly which parts had failed prior to
> inspection. Their only mistake, albeit a big one, was not informing
> you of this upfront.

True. I was told, "we've ordered a new first gear set and first gear
synchros for your transmission. It should take one day to fix." I was not
told, "we've ordered some parts that we think might fix it, but we won't
know for sure until we open it up and look. It might take five days (and
counting) to fix it."

Manic Mechanic wrote:
>>Nov 4 - Service adviser calls at 4:30 pm, says "the car is apart, still
>>waiting for transmission parts - bearings and stuff - to arrive." When I
>>ask why I was told the parts were in before I brought the car in, he says,
>>"well, we didn't really know what we would need to replace until we opened
>>it up."
>
>
> This was a reasonable statement by the service advisor as it would be
> nearly impossible to know exactly which parts had failed prior to
> inspection. Their only mistake, albeit a big one, was not informing
> you of this upfront.
>
> You could always try the psychic mechanic hotline...
Hi,
In this case, the car being new, no repair attempt. Just whole tranny
should be replaced. When my daughter's Subaru Impreza developed a tranny
problem, they told to wait until new tranny is ordered/received.(car was
still driveable but it was barely moving guzzling lots of gas).
Within a a week, she got a call from the dealer and they put in brand
new tranny out of wooden crate. End of story. Mechanic told her the old
tranny left factory without enough fluid and no sense trying to fixing
for him. This is servide. I give all the credit to the delaership.
Tony

Update:

Nov 6 - Dawn Morris calls at 4 pm, says they have finished with
transmission, and have confirmed noise coming from windshield, will be
looking at that and the C-pillar creak tomorrow.
Nov 7 - Nobody calls. At 5 pm, I call Dawn Morris. she says, "oh, yeah, I
meant to call you." No news on my car other than "it's not finished" and
that they "hope to have it finished early next week." She doesn't know the
status, doesn't know the progress, doesn't know when it will be ready. Two
day estimate has now stretched to seven days.