Honda Car Forum

In article <yxDFd.17398$iC4.3550@newssvr30.news.prodigy.com >, Seveer
<Seveer@hotmail.com> wrote:

> Larry wrote:
> > And you think the Toyota dealer will give you a loaner? Very few dealers
> > provide loaners.....unless you bought the extended waranty that provides
> > that in the contract.
> >
> >
> > "willhaney" <willhaney.1i3ag1@realcaraudio.com> wrote in message
> > news:willhaney.1i3ag1@realcaraudio.com...
> >
> >>We bought our brand new Honda Odyssey from Norm Reeves Honda of
> >>Huntington Beach, CA. One day we received a letter explaining that the
> >>transmission had had problems and that the transmission warranty would
> >>be extended to 100,000 miles and 7 years. Great! Sure enough this
> >>year, 2004, the transmission has started acting up. I called my local
> >>dealer and was informed that not only would they not look at it on a
> >>Saturday they would not repair it on a Saturday. Furthermore, Norm
> >>Reeves Honda would require 4 days or more to repair it. Well. Surely
> >>they would supply me with a loaner until the repairs had been
> >>completed, since it was they who had sold me the defective product. I
> >>talked to everyone that I could; no one would help me. I would have to
> >>rent a car for the full time the Odyssey was in the shop. No
> >>guarantees how long that would be. I then started sending emails to
> >>Norm Reeves (contacthb@normreeves.com), 20 in all asking for someone to
> >>contact me and help me. I did not get one response. That is why I
> >>find myself here to tell anyone who would listen. DON'T BUY CARS FROM
> >>HONDA AND ESPECIALLY NOT FROM NORM REEVES HONDA OF HUNTINGTON BEACH.
> >>Next time it's a Toyota.
> >>
> >>'Norm Reeves' (www.willhaney.com/NormReeves)
> >>
> >>
> >>--
> >>willhaney
> >>------------------------------------------------------------------------
> >>Posted via RealCarAudio.com - The checkmate of the caraudio community.
> >>http://www.RealCarAudio.com
> >>willhaney's Profile:
> >>http://www.realcaraudio.com/forums/m...fo&userid=4302
> >>View this thread:
> >>http://www.realcaraudio.com/forums/s...?threadid=8671
> >>
> >>
> >
> >
> >
> I know this doesn't help you Huntington Beach, but Frank Leta Honda in
> St. Louis provides loaner cars. Three days before Christmas they had to
> order a fast idle valve for my 1994 Accord, but wouldn't get the part
> till after Christmas. They gave me a 2004 Accord V6 EX loaner for 5 days
> at no charge. I did have to refill the gas tank and show proof of
> insurance.
>
> I had another repair on this 1994, 6-months ago, and they provided a
> loaner car then as well.
>
> We also have a 1994 Camry and the Camry dealer does not provide loaner cars.

This was probably a policy of Frank Leta Honda and not a policy of the
Honda Corporation. This means that any Honda dealer will or will not
provide loaner cars--it's strickly up to each dealership.

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Jason wrote:
> In article <yxDFd.17398$iC4.3550@newssvr30.news.prodigy.com >, Seveer
> <Seveer@hotmail.com> wrote:
>
>
>>Larry wrote:
>>
>>>And you think the Toyota dealer will give you a loaner? Very few dealers
>>>provide loaners.....unless you bought the extended waranty that provides
>>>that in the contract.
>>>
>>>
>>>"willhaney" <willhaney.1i3ag1@realcaraudio.com> wrote in message
>>>news:willhaney.1i3ag1@realcaraudio.com...
>>>
>>>
>>>>We bought our brand new Honda Odyssey from Norm Reeves Honda of
>>>>Huntington Beach, CA. One day we received a letter explaining that the
>>>>transmission had had problems and that the transmission warranty would
>>>>be extended to 100,000 miles and 7 years. Great! Sure enough this
>>>>year, 2004, the transmission has started acting up. I called my local
>>>>dealer and was informed that not only would they not look at it on a
>>>>Saturday they would not repair it on a Saturday. Furthermore, Norm
>>>>Reeves Honda would require 4 days or more to repair it. Well. Surely
>>>>they would supply me with a loaner until the repairs had been
>>>>completed, since it was they who had sold me the defective product. I
>>>>talked to everyone that I could; no one would help me. I would have to
>>>>rent a car for the full time the Odyssey was in the shop. No
>>>>guarantees how long that would be. I then started sending emails to
>>>>Norm Reeves (contacthb@normreeves.com), 20 in all asking for someone to
>>>>contact me and help me. I did not get one response. That is why I
>>>>find myself here to tell anyone who would listen. DON'T BUY CARS FROM
>>>>HONDA AND ESPECIALLY NOT FROM NORM REEVES HONDA OF HUNTINGTON BEACH.
>>>>Next time it's a Toyota.
>>>>
>>>>'Norm Reeves' (www.willhaney.com/NormReeves)
>>>>
>>>>
>>>>--
>>>>willhaney
>>>>------------------------------------------------------------------------
>>>>Posted via RealCarAudio.com - The checkmate of the caraudio community.
>>>>http://www.RealCarAudio.com
>>>>willhaney's Profile:
>>>>http://www.realcaraudio.com/forums/m...fo&userid=4302
>>>>View this thread:
>>>>http://www.realcaraudio.com/forums/s...?threadid=8671
>>>>
>>>>
>>>
>>>
>>>
>>I know this doesn't help you Huntington Beach, but Frank Leta Honda in
>>St. Louis provides loaner cars. Three days before Christmas they had to
>>order a fast idle valve for my 1994 Accord, but wouldn't get the part
>>till after Christmas. They gave me a 2004 Accord V6 EX loaner for 5 days
>>at no charge. I did have to refill the gas tank and show proof of
>>insurance.
>>
>>I had another repair on this 1994, 6-months ago, and they provided a
>>loaner car then as well.
>>
>>We also have a 1994 Camry and the Camry dealer does not provide loaner cars.
>
>
> This was probably a policy of Frank Leta Honda and not a policy of the
> Honda Corporation. This means that any Honda dealer will or will not
> provide loaner cars--it's strickly up to each dealership.
>
I agree.

Jason wrote:
>
> This was probably a policy of Frank Leta Honda and not a policy of the
> Honda Corporation. This means that any Honda dealer will or will not
> provide loaner cars--it's strickly up to each dealership.

Thank you for that wonderful insight.