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  #1 (permalink)  
Old 28 May 2014, 02:50 pm
Al Moodie
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Posts: n/a
Default Main dealership safety error

Hi,
I live in Maryland. About a month ago we bought a used 2008 Honda
Civic for my daughter from a major Ford dealership in Virginia. After
a lot of paperwork we paid for the car and drove it home from the
dealer's lot. It was under a Virginia 30 day temporary tag.

About 3 weeks later we took the car to our local repair shop to get a
Maryland State inspection prior to registering the car in our home
State. We got a surprise call from the shop to say that the car would
not pass the MD inspection as it was missing a lug nut from each
wheel. We authorized the shop to buy 4 new lug nuts and a pass
certificate was issued.

For the car to be sold to a member of the public from a Ford Main
Dealership you would have to believe it would have undergone a
thorough pre-sale inspection. Furthermore for the car to be issued a
30 day temporary tag in VA it would have had to pass a VA state
inspection, presumably carried out inhouse by the Ford dealership.

My wife is particularly upset about this incident as she feels our
daughter's life may have been put in joepardy by the dealerships
neglegence.

How do you folks recommend we handle this situation, I assume we
should be asking for financial compensation.

Al Moodie.
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  #2 (permalink)  
Old 28 May 2014, 05:22 pm
Travis Bickle
Guest
 
Posts: n/a
Default Re: Main dealership safety error

On 5/28/14, 3:50 PM, Al Moodie wrote:
> Hi,
> I live in Maryland. About a month ago we bought a used 2008 Honda
> Civic for my daughter from a major Ford dealership in Virginia. After
> a lot of paperwork we paid for the car and drove it home from the
> dealer's lot. It was under a Virginia 30 day temporary tag.
>
> About 3 weeks later we took the car to our local repair shop to get a
> Maryland State inspection prior to registering the car in our home
> State. We got a surprise call from the shop to say that the car would
> not pass the MD inspection as it was missing a lug nut from each
> wheel. We authorized the shop to buy 4 new lug nuts and a pass
> certificate was issued.
>
> For the car to be sold to a member of the public from a Ford Main
> Dealership you would have to believe it would have undergone a
> thorough pre-sale inspection. Furthermore for the car to be issued a
> 30 day temporary tag in VA it would have had to pass a VA state
> inspection, presumably carried out inhouse by the Ford dealership.
>
> My wife is particularly upset about this incident as she feels our
> daughter's life may have been put in joepardy by the dealerships
> neglegence.
>
> How do you folks recommend we handle this situation, I assume we
> should be asking for financial compensation.
>
> Al Moodie.
>


4 lug nuts x $2.00 = $8.00 should cover it.

Blame yourself, dude. You're the one who didn't bother to carefully
inspect the six year old car before you accepted delivery and turned it
over to Precious.

--
"We are going to take things away from you on behalf of the common good."
- Hillary Clinton
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  #3 (permalink)  
Old 28 May 2014, 05:56 pm
Tegger
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Posts: n/a
Default Re: Main dealership safety error

Al Moodie <nospam@nospam.com> wrote in
news:s9eco99577kf22dcqmoj9qldokv48vsb21@4ax.com:


> For the car to be sold to a member of the public from a Ford Main
> Dealership you would have to believe it would have undergone a
> thorough pre-sale inspection.



That's correct. But do you know for certain if the lugs were missing when
you took delivery of the vehicle? Missing lugs are awfully visible. Do you
have any photos of the car showing the lugs all being present?

My suspicion is that the lugs were there when the car left the lot and
broke off afterwards.


>
> My wife is particularly upset about this incident as she feels our
> daughter's life may have been put in joepardy by the dealerships
> neglegence.



A missing lug, by itself, is not unsafe in the slightest; your daughter was
quite safe.

Wheel lugs break because somebody /severely/ overtightened the nut at some
point in the car's life. No pro would ever do that; that's the sort of
thing done by owners. And I mean the sort of overtightening you get from
somebody literally standing and jumping on the wrench; in other words,
applying 300 or 400 ft/lbs of torque instead of 80. Wheel lugs have a HUGE
safety factor built into them, and it takes a lot of work work to exceed
that

It is not practically possible to identify a wheel lug that's bee
overtightened to the point that it will fracture, so the dealership could
not possibly know if the lugs had been overstretched unless they had
actually fallen off.


>
> How do you folks recommend we handle this situation, I assume we
> should be asking for financial compensation.
>



I think you will be unable to prove to a court that you did /not/
overtighten the lugs yourself in the three weeks you had the car. I
recommend that you just chalk this one up to experience and move on.

Also, I would watch for others that might break, and maybe even replace
them all, pre-emptively. If the previous owner jumped on the wrench for
one, he'll have done it for all.


--
Tegger
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  #4 (permalink)  
Old 28 May 2014, 06:07 pm
Seth
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Posts: n/a
Default Re: Main dealership safety error

Tegger brought next idea :
> Al Moodie <nospam@nospam.com> wrote in
> news:s9eco99577kf22dcqmoj9qldokv48vsb21@4ax.com:
>
>> For the car to be sold to a member of the public from a Ford Main
>> Dealership you would have to believe it would have undergone a
>> thorough pre-sale inspection.

>
> That's correct. But do you know for certain if the lugs were missing when
> you took delivery of the vehicle? Missing lugs are awfully visible. Do you
> have any photos of the car showing the lugs all being present?
>
> My suspicion is that the lugs were there when the car left the lot and
> broke off afterwards.


Agreed. Someone who needed lug nuts could have also stolen them, 1 per
wheel so it would go unnoticed.

>> My wife is particularly upset about this incident as she feels our
>> daughter's life may have been put in joepardy by the dealerships
>> neglegence.

>
> A missing lug, by itself, is not unsafe in the slightest; your daughter was
> quite safe.
>
> Wheel lugs break because somebody /severely/ overtightened the nut at some
> point in the car's life. No pro would ever do that; that's the sort of
> thing done by owners. And I mean the sort of overtightening you get from
> somebody literally standing and jumping on the wrench; in other words,
> applying 300 or 400 ft/lbs of torque instead of 80. Wheel lugs have a HUGE
> safety factor built into them, and it takes a lot of work work to exceed
> that
>
> It is not practically possible to identify a wheel lug that's bee
> overtightened to the point that it will fracture, so the dealership could
> not possibly know if the lugs had been overstretched unless they had
> actually fallen off.


I don't think they broke as the OP says he suthorized the purchase of 4
new lug nuts, nothing about pressing new lugs onto the car.

>> How do you folks recommend we handle this situation, I assume we
>> should be asking for financial compensation.

>
> I think you will be unable to prove to a court that you did /not/
> overtighten the lugs yourself in the three weeks you had the car. I
> recommend that you just chalk this one up to experience and move on.
>
> Also, I would watch for others that might break, and maybe even replace
> them all, pre-emptively. If the previous owner jumped on the wrench for
> one, he'll have done it for all.



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  #5 (permalink)  
Old 28 May 2014, 07:19 pm
Tegger
Guest
 
Posts: n/a
Default Re: Main dealership safety error

Seth <sethNOSPAM@NOSPAMclcpro.com> wrote in
news:lm5q7b$3k5$1@nocheese.eternal-september.org:


>
> I don't think they broke as the OP says he suthorized the purchase of
> 4 new lug nuts, nothing about pressing new lugs onto the car.
>




Good catch!! I did not spot that. New lugs would have resulted in a rather
alarmingly-large invoice, and the OP would have mentioned that in the first
place.

If the lugs were NOT broken off but the nuts were simply missing, then the
dealership is surely quite innocent in the whole matter, which now appears
to be a simple matter of theft in Al's neighborhood.

Hey Al, do you have any teenage delinquents residing nearby?


--
Tegger
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  #6 (permalink)  
Old 29 May 2014, 04:25 am
Elmo P. Shagnasty
Guest
 
Posts: n/a
Default Re: Main dealership safety error

In article <s9eco99577kf22dcqmoj9qldokv48vsb21@4ax.com>,
Al Moodie <nospam@nospam.com> wrote:

> I live in Maryland. About a month ago we bought a used 2008 Honda
> Civic for my daughter from a major Ford dealership in Virginia. After
> a lot of paperwork we paid for the car and drove it home from the
> dealer's lot. It was under a Virginia 30 day temporary tag.


"I bought an 08 Civic from a used car dealer and drove it home"

> About 3 weeks later we took the car to our local repair shop to get a
> Maryland State inspection prior to registering the car in our home
> State. We got a surprise call from the shop to say that the car would
> not pass the MD inspection as it was missing a lug nut from each
> wheel. We authorized the shop to buy 4 new lug nuts and a pass
> certificate was issued.


"I was surprised when someone pointed out I was missing a lug nut from
each wheel"


> For the car to be sold to a member of the public from a Ford Main
> Dealership you would have to believe it would have undergone a
> thorough pre-sale inspection. Furthermore for the car to be issued a
> 30 day temporary tag in VA it would have had to pass a VA state
> inspection, presumably carried out inhouse by the Ford dealership.
>
> My wife is particularly upset about this incident as she feels our
> daughter's life may have been put in joepardy by the dealerships
> neglegence.


"damn, that pisses me off"


> How do you folks recommend we handle this situation, I assume we
> should be asking for financial compensation.


"**** them"

Seriously, dude, how do you go to the bathroom without instructions and
advice from others? "You assume you should be asking for financial
compensation"??? WHAT "financial compensation"? For what damages? The
fact that your precious little feelings were hurt WAY after the trip
home?

Jesus Christ, you are what's wrong with this country.
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  #7 (permalink)  
Old 29 May 2014, 05:53 am
Stewart
Guest
 
Posts: n/a
Default Re: Main dealership safety error


"Elmo P. Shagnasty" <elmop@nastydesigns.com> wrote in message
news:elmop-5F732D.05250429052014@[78.46.70.116]...
> In article <s9eco99577kf22dcqmoj9qldokv48vsb21@4ax.com>,
> Al Moodie <nospam@nospam.com> wrote:
>
>> I live in Maryland. About a month ago we bought a used 2008 Honda
>> Civic for my daughter from a major Ford dealership in Virginia.
>> After
>> a lot of paperwork we paid for the car and drove it home from the
>> dealer's lot. It was under a Virginia 30 day temporary tag.

>
> "I bought an 08 Civic from a used car dealer and drove it home"
>
>> About 3 weeks later we took the car to our local repair shop to get
>> a
>> Maryland State inspection prior to registering the car in our home
>> State. We got a surprise call from the shop to say that the car
>> would
>> not pass the MD inspection as it was missing a lug nut from each
>> wheel. We authorized the shop to buy 4 new lug nuts and a pass
>> certificate was issued.

>
> "I was surprised when someone pointed out I was missing a lug nut
> from
> each wheel"
>
>
>> For the car to be sold to a member of the public from a Ford Main
>> Dealership you would have to believe it would have undergone a
>> thorough pre-sale inspection. Furthermore for the car to be issued
>> a
>> 30 day temporary tag in VA it would have had to pass a VA state
>> inspection, presumably carried out inhouse by the Ford dealership.
>>
>> My wife is particularly upset about this incident as she feels our
>> daughter's life may have been put in joepardy by the dealerships
>> neglegence.

>
> "damn, that pisses me off"
>
>
>> How do you folks recommend we handle this situation, I assume we
>> should be asking for financial compensation.

>
> "**** them"
>
> Seriously, dude, how do you go to the bathroom without instructions
> and
> advice from others? "You assume you should be asking for financial
> compensation"??? WHAT "financial compensation"? For what damages?
> The
> fact that your precious little feelings were hurt WAY after the trip
> home?
>
> Jesus Christ, you are what's wrong with this country.


A little stern, but quite observant....


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  #8 (permalink)  
Old 29 May 2014, 06:16 am
News
Guest
 
Posts: n/a
Default Re: Main dealership safety error

On 5/29/2014 6:53 AM, Stewart wrote:
> "Elmo P. Shagnasty" <elmop@nastydesigns.com> wrote in message
> news:elmop-5F732D.05250429052014@[78.46.70.116]...
>> In article <s9eco99577kf22dcqmoj9qldokv48vsb21@4ax.com>,
>> Al Moodie <nospam@nospam.com> wrote:
>>
>>> I live in Maryland. About a month ago we bought a used 2008 Honda
>>> Civic for my daughter from a major Ford dealership in Virginia.
>>> After
>>> a lot of paperwork we paid for the car and drove it home from the
>>> dealer's lot. It was under a Virginia 30 day temporary tag.

>>
>> "I bought an 08 Civic from a used car dealer and drove it home"
>>
>>> About 3 weeks later we took the car to our local repair shop to get
>>> a
>>> Maryland State inspection prior to registering the car in our home
>>> State. We got a surprise call from the shop to say that the car
>>> would
>>> not pass the MD inspection as it was missing a lug nut from each
>>> wheel. We authorized the shop to buy 4 new lug nuts and a pass
>>> certificate was issued.

>>
>> "I was surprised when someone pointed out I was missing a lug nut
>> from
>> each wheel"
>>
>>
>>> For the car to be sold to a member of the public from a Ford Main
>>> Dealership you would have to believe it would have undergone a
>>> thorough pre-sale inspection. Furthermore for the car to be issued
>>> a
>>> 30 day temporary tag in VA it would have had to pass a VA state
>>> inspection, presumably carried out inhouse by the Ford dealership.
>>>
>>> My wife is particularly upset about this incident as she feels our
>>> daughter's life may have been put in joepardy by the dealerships
>>> neglegence.

>>
>> "damn, that pisses me off"
>>
>>
>>> How do you folks recommend we handle this situation, I assume we
>>> should be asking for financial compensation.

>>
>> "**** them"
>>
>> Seriously, dude, how do you go to the bathroom without instructions
>> and
>> advice from others? "You assume you should be asking for financial
>> compensation"??? WHAT "financial compensation"? For what damages?
>> The
>> fact that your precious little feelings were hurt WAY after the trip
>> home?
>>
>> Jesus Christ, you are what's wrong with this country.

>
> A little stern, but quite observant....
>
>




Hope he re-torqued the remaining lugs; they may have been no tighter
than the four that walked off.
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  #9 (permalink)  
Old 29 May 2014, 05:25 pm
JRStern
Guest
 
Posts: n/a
Default Re: Main dealership safety error

On Wed, 28 May 2014 15:50:51 -0400, Al Moodie <nospam@nospam.com>
wrote:

>Hi,
>I live in Maryland. About a month ago we bought a used 2008 Honda
>Civic for my daughter from a major Ford dealership in Virginia. After
>a lot of paperwork we paid for the car and drove it home from the
>dealer's lot. It was under a Virginia 30 day temporary tag.
>
>About 3 weeks later we took the car to our local repair shop to get a
>Maryland State inspection prior to registering the car in our home
>State. We got a surprise call from the shop to say that the car would
>not pass the MD inspection as it was missing a lug nut from each
>wheel. We authorized the shop to buy 4 new lug nuts and a pass
>certificate was issued.
>
>For the car to be sold to a member of the public from a Ford Main
>Dealership you would have to believe it would have undergone a
>thorough pre-sale inspection. Furthermore for the car to be issued a
>30 day temporary tag in VA it would have had to pass a VA state
>inspection, presumably carried out inhouse by the Ford dealership.
>
>My wife is particularly upset about this incident as she feels our
>daughter's life may have been put in joepardy by the dealerships
>neglegence.
>
>How do you folks recommend we handle this situation, I assume we
>should be asking for financial compensation.
>
>Al Moodie.


Let me guess that they had some locking lug nuts and someone took them
off for some reason.

The idea that exactly one lug nut per wheel would come loose and
disappear doesn't fly, much less that they could do so without
rattling like mad under the hub caps and necessarily taking the caps
with them.

Used cars have to have new tires, right? So this was probably done at
the dealer, not by the previous owner without the dealer noticing.

It's a screwup. Nobody died. You got a funny story out of it. Move
on.

J.



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