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  #1 (permalink)  
Old 29 Jul 2012, 07:05 pm
tww1491
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Default Honda Accord Service Puzzle

I had my 2006 Accord I4 in for and A1 service at 96k miles and was hit with
several unpleasant surprises. And this is after a 90k mile $360 service
where supposedly the transmission fluid was changed. The claim was that the
car needed a complete tune-up with new plugs, fuel induction service, PCV
valve, transmission fluid drain, power steering and brake fluid exchange.
Total cost $645.00. The car runs fine and is mostly driven on I75. One
cost -- power steering fluid for $130.00 -- seems high when one could
removed the fluid with a turkey baster and replace -- and why the
transmission which they claim was not done at 90k. I can go along with the
brakes and perhaps the PCV valve (which I could replace myself) and
certainly the tune-up is not necessary now. And, how would they figure all
of this out in the less than one hour car was in for the A1 oil change and
tire rotation.

Seems like my Honda dealer is getting greedy. Any opinion -- Tegger and Jim
Beam would likely have a perspective.

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  #2 (permalink)  
Old 30 Jul 2012, 05:53 am
Elmo P. Shagnasty
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Default Re: Honda Accord Service Puzzle

In article <cdkRr.7058$g22.3119@newsfe14.iad>,
"tww1491" <twaugh5@cox.net> wrote:

> The claim was that the
> car needed a complete tune-up with new plugs, fuel induction service, PCV
> valve, transmission fluid drain, power steering and brake fluid exchange.
> Total cost $645.00. The car runs fine and is mostly driven on I75. One
> cost -- power steering fluid for $130.00 -- seems high when one could
> removed the fluid with a turkey baster and replace -- and why the
> transmission which they claim was not done at 90k. I can go along with the
> brakes and perhaps the PCV valve (which I could replace myself) and
> certainly the tune-up is not necessary now. And, how would they figure all
> of this out in the less than one hour car was in for the A1 oil change and
> tire rotation.
>
> Seems like my Honda dealer is getting greedy.


we have a winner.
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  #3 (permalink)  
Old 30 Jul 2012, 06:53 am
Tegger
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Posts: n/a
Default Re: Honda Accord Service Puzzle

"tww1491" <twaugh5@cox.net> wrote in
news:cdkRr.7058$g22.3119@newsfe14.iad:

> I had my 2006 Accord I4 in for and A1 service at 96k miles and was hit
> with several unpleasant surprises. And this is after a 90k mile $360
> service where supposedly the transmission fluid was changed. The claim
> was that the car needed a complete tune-up with new plugs, fuel
> induction service, PCV valve, transmission fluid drain, power steering
> and brake fluid exchange. Total cost $645.00.




Check your Owner's Manual. What does it say for the A1 sevice?

Why did you authorize work that is not specified in the Owner's Manual for
the A1 service?

If the car was in for the A1 service, you should not have allowed the
dealer to do any more than the A1 service as outlined in the Owner's
Manual.



--
Tegger
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  #4 (permalink)  
Old 30 Jul 2012, 06:03 pm
cameo
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Posts: n/a
Default Re: Honda Accord Service Puzzle

On 7/30/2012 3:53 AM, Elmo P. Shagnasty wrote:

>> Seems like my Honda dealer is getting greedy.

>
> we have a winner.


And Elmo is on fire! ;-)

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  #5 (permalink)  
Old 30 Jul 2012, 07:00 pm
tww1491
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Posts: n/a
Default Re: Honda Accord Service Puzzle



"Tegger" wrote in message news:XnsA0A0504914AAAtegger@208.90.168.18...

"tww1491" <twaugh5@cox.net> wrote in
news:cdkRr.7058$g22.3119@newsfe14.iad:

> I had my 2006 Accord I4 in for and A1 service at 96k miles and was hit
> with several unpleasant surprises. And this is after a 90k mile $360
> service where supposedly the transmission fluid was changed. The claim
> was that the car needed a complete tune-up with new plugs, fuel
> induction service, PCV valve, transmission fluid drain, power steering
> and brake fluid exchange. Total cost $645.00.




Check your Owner's Manual. What does it say for the A1 sevice?

Why did you authorize work that is not specified in the Owner's Manual for
the A1 service?

If the car was in for the A1 service, you should not have allowed the
dealer to do any more than the A1 service as outlined in the Owner's
Manual.

Actually, I did not authorize anything but the oil change. Of course, they
told me my car "failed". Sorry if I gave the idea I went for it.


--
Tegger

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  #6 (permalink)  
Old 30 Jul 2012, 07:02 pm
tww1491
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Posts: n/a
Default Re: Honda Accord Service Puzzle



"Elmo P. Shagnasty" wrote in message
news:elmop-EB9542.06532230072012@news.eternal-september.org...

In article <cdkRr.7058$g22.3119@newsfe14.iad>,
"tww1491" <twaugh5@cox.net> wrote:

> The claim was that the
> car needed a complete tune-up with new plugs, fuel induction service, PCV
> valve, transmission fluid drain, power steering and brake fluid exchange.
> Total cost $645.00. The car runs fine and is mostly driven on I75. One
> cost -- power steering fluid for $130.00 -- seems high when one could
> removed the fluid with a turkey baster and replace -- and why the
> transmission which they claim was not done at 90k. I can go along with
> the
> brakes and perhaps the PCV valve (which I could replace myself) and
> certainly the tune-up is not necessary now. And, how would they figure
> all
> of this out in the less than one hour car was in for the A1 oil change and
> tire rotation.
>
> Seems like my Honda dealer is getting greedy.


we have a winner.

?? I only had the A1 service. Does that mean I won something. I have
generally had reasonable service from these people -- looks like mgmt
change. Thinkin

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  #7 (permalink)  
Old 30 Jul 2012, 07:08 pm
tww1491
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Posts: n/a
Default Re: Honda Accord Service Puzzle



"tww1491" wrote in message news:qgFRr.1855$or3.67@newsfe12.iad...



"Elmo P. Shagnasty" wrote in message
news:elmop-EB9542.06532230072012@news.eternal-september.org...

In article <cdkRr.7058$g22.3119@newsfe14.iad>,
"tww1491" <twaugh5@cox.net> wrote:

> The claim was that the
> car needed a complete tune-up with new plugs, fuel induction service, PCV
> valve, transmission fluid drain, power steering and brake fluid exchange.
> Total cost $645.00. The car runs fine and is mostly driven on I75. One
> cost -- power steering fluid for $130.00 -- seems high when one could
> removed the fluid with a turkey baster and replace -- and why the
> transmission which they claim was not done at 90k. I can go along with
> the
> brakes and perhaps the PCV valve (which I could replace myself) and
> certainly the tune-up is not necessary now. And, how would they figure
> all
> of this out in the less than one hour car was in for the A1 oil change and
> tire rotation.
>
> Seems like my Honda dealer is getting greedy.


we have a winner.

?? I only had the A1 service. Does that mean I won something. I have
generally had reasonable service from these people -- looks like mgmt
change. Thinking I need to start doing some of service again myself as I
did in days when I drove Corvettes.

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  #8 (permalink)  
Old 30 Jul 2012, 07:46 pm
Douglas C. Neidermeyer
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Posts: n/a
Default Re: Honda Accord Service Puzzle

On 7/30/12 8:08 PM, tww1491 wrote:
>
>
> "tww1491" wrote in message news:qgFRr.1855$or3.67@newsfe12.iad...
>
>
>
> "Elmo P. Shagnasty" wrote in message
> news:elmop-EB9542.06532230072012@news.eternal-september.org...
>
> In article <cdkRr.7058$g22.3119@newsfe14.iad>,
> "tww1491" <twaugh5@cox.net> wrote:
>
>> The claim was that the
>> car needed a complete tune-up with new plugs, fuel induction service, PCV
>> valve, transmission fluid drain, power steering and brake fluid exchange.
>> Total cost $645.00. The car runs fine and is mostly driven on I75. One
>> cost -- power steering fluid for $130.00 -- seems high when one could
>> removed the fluid with a turkey baster and replace -- and why the
>> transmission which they claim was not done at 90k. I can go along
>> with the
>> brakes and perhaps the PCV valve (which I could replace myself) and
>> certainly the tune-up is not necessary now. And, how would they
>> figure all
>> of this out in the less than one hour car was in for the A1 oil change
>> and
>> tire rotation.
>>
>> Seems like my Honda dealer is getting greedy.

>
> we have a winner.
>
> ?? I only had the A1 service. Does that mean I won something. I have
> generally had reasonable service from these people -- looks like mgmt
> change. Thinking I need to start doing some of service again myself as
> I did in days when I drove Corvettes.
>


I've been having a similar problem with my local Honda dealer. For
years, their service operation was A+, very fair, and reasonably priced.
I was quite very happy with them.

Now most every time I go in there the service weasel comes up to me in
the waiting room with that body language and look on his face that
resembles the doctor coming to tell you that the person you brought in
for minor pinky surgery needs a heart transplant right now-- or else.
They're looking to lighten my wallet considerably every visit.

Not fully sure what I'm going to do. Definitely go back to doing some of
the basic maintenance myself, maybe look for another dealer as there are
several in the city where I live, probably look for a good independent shop.

--
The more is given, the less the people will work for themselves and the
less they work, the more their poverty will increase.
--Leo Tolstoy
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  #9 (permalink)  
Old 30 Jul 2012, 08:52 pm
tww1491
Guest
 
Posts: n/a
Default Re: Honda Accord Service Puzzle



"Douglas C. Neidermeyer" wrote in message
news:jv79ss$5k9$1@news.albasani.net...

On 7/30/12 8:08 PM, tww1491 wrote:
>
>
> "tww1491" wrote in message news:qgFRr.1855$or3.67@newsfe12.iad...
>
>
>
> "Elmo P. Shagnasty" wrote in message
> news:elmop-EB9542.06532230072012@news.eternal-september.org...
>
> In article <cdkRr.7058$g22.3119@newsfe14.iad>,
> "tww1491" <twaugh5@cox.net> wrote:
>
>> The claim was that the
>> car needed a complete tune-up with new plugs, fuel induction service, PCV
>> valve, transmission fluid drain, power steering and brake fluid exchange.
>> Total cost $645.00. The car runs fine and is mostly driven on I75. One
>> cost -- power steering fluid for $130.00 -- seems high when one could
>> removed the fluid with a turkey baster and replace -- and why the
>> transmission which they claim was not done at 90k. I can go along
>> with the
>> brakes and perhaps the PCV valve (which I could replace myself) and
>> certainly the tune-up is not necessary now. And, how would they
>> figure all
>> of this out in the less than one hour car was in for the A1 oil change
>> and
>> tire rotation.
>>
>> Seems like my Honda dealer is getting greedy.

>
> we have a winner.
>
> ?? I only had the A1 service. Does that mean I won something. I have
> generally had reasonable service from these people -- looks like mgmt
> change. Thinking I need to start doing some of service again myself as
> I did in days when I drove Corvettes.
>


I've been having a similar problem with my local Honda dealer. For
years, their service operation was A+, very fair, and reasonably priced.
I was quite very happy with them.

Now most every time I go in there the service weasel comes up to me in
the waiting room with that body language and look on his face that
resembles the doctor coming to tell you that the person you brought in
for minor pinky surgery needs a heart transplant right now-- or else.
They're looking to lighten my wallet considerably every visit.

Not fully sure what I'm going to do. Definitely go back to doing some of
the basic maintenance myself, maybe look for another dealer as there are
several in the city where I live, probably look for a good independent shop.

Things were simpler in 60s and 70s -- although I had to remove the right
front wheel on the 71 454 Vette I had to change the front plug. Points and
dwell were easy. And the old Quadrajet really never had a problem except
with the float. Of course, with a Sunbeam Tiger you had to have a trained
monkey to help since the engine was stuffed in so tight.

--
The more is given, the less the people will work for themselves and the
less they work, the more their poverty will increase.
--Leo Tolstoy

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  #10 (permalink)  
Old 31 Jul 2012, 12:35 am
Tegger
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Posts: n/a
Default Re: Honda Accord Service Puzzle

"tww1491" <twaugh5@cox.net> wrote in
news:ieFRr.384$l63.199@newsfe20.iad:


>
> Actually, I did not authorize anything but the oil change.




If this is so, then the dealer is on very thin ice, legally speaking.

You may want to discuss this with a paralegal.



--
Tegger
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