Honda Car Forum

I noticed that our '03 Accord headlights were varying between two
brightness levels recently. A bit of research turned up Honda Service
Bulletin 05-034 which addresses this issue. It is caused by a poor
solder joint internal to the Electronic Load Detector (ELD).

In the case of the Accord the repair involves replacing the entire
under-hood fuse box. On some vehicles they are able to replace the ELD
as a stand-alone item while on other models it apparently is integrated
into the fuse box.

I'm happy to say that Honda paid for the replacement 100% as a goodwill
adjustment even though our car was past the warranty mileage. One thing
I like about Honda is that they seem to stand up and pay for
design/manufacturing defects even if the customer is technically SOL due
to warranty limitations. This certainly was never my experience as a GM
customer .

Any company can produce a product which has a problem, but Honda seems
to be one of the few which goes the extra mile to make customers whole.
Seems like a smart advertising strategy to me!

John

Our hybrid headlights suck. How dim did the headlights get? Did they
permanently dim or was it a flicker? Thanks for the post.


"John Horner" <jthorner@yahoo.com> wrote in message
news:rFJKg.2339$%75.1094@trnddc05...
>I noticed that our '03 Accord headlights were varying between two
>brightness levels recently. A bit of research turned up Honda Service
>Bulletin 05-034 which addresses this issue. It is caused by a poor solder
>joint internal to the Electronic Load Detector (ELD).
>
> In the case of the Accord the repair involves replacing the entire
> under-hood fuse box. On some vehicles they are able to replace the ELD
> as a stand-alone item while on other models it apparently is integrated
> into the fuse box.
>
> I'm happy to say that Honda paid for the replacement 100% as a goodwill
> adjustment even though our car was past the warranty mileage. One thing I
> like about Honda is that they seem to stand up and pay for
> design/manufacturing defects even if the customer is technically SOL due
> to warranty limitations. This certainly was never my experience as a GM
> customer .
>
> Any company can produce a product which has a problem, but Honda seems to
> be one of the few which goes the extra mile to make customers whole. Seems
> like a smart advertising strategy to me!
>
> John
>

Art wrote:
> Our hybrid headlights suck. How dim did the headlights get? Did they
> permanently dim or was it a flicker? Thanks for the post.
>

It was a very slight change in intensity, not huge and not enough to
make the lights "suck". In reality it was just barely noticeable. In
fact, my wife didn't notice it at all and she usually drives the car.

John

On Sun, 03 Sep 2006 23:35:51 GMT, John Horner wrote:

> Any company can produce a product which has a problem, but Honda seems
> to be one of the few which goes the extra mile to make customers whole.
> Seems like a smart advertising strategy to me!

Sure is. Stories like yours, coupled with bad experiences with the US
makers, is why I bought a Honda...

--
Joseph M. LaVigne
jlavigne@hits-buffalo.com
http://www.thelavignefamily.us/MyPipePages/ - 9/4/2006 1:16:59 AM
Tobacconist Brick and Mortar Database: http://bam.tobaccocellar.org/

When you choke a smurf, what color does it turn?

Was it a one time permanent change or do they flicker? Thanks again.


"John Horner" <jthorner@yahoo.com> wrote in message
newsvOKg.1127$YZ3.299@trnddc03...
> Art wrote:
>> Our hybrid headlights suck. How dim did the headlights get? Did they
>> permanently dim or was it a flicker? Thanks for the post.
>>
>
> It was a very slight change in intensity, not huge and not enough to make
> the lights "suck". In reality it was just barely noticeable. In fact, my
> wife didn't notice it at all and she usually drives the car.
>
> John

Art wrote:
> Was it a one time permanent change or do they flicker? Thanks again.
>

They flickered from low to high to low to high output while driving.
Never off, just varrying in brightness.

John