Honda Car Forum

My new 06 Civic EX sedan developed poor radio reception not long after
we got it.
AM and FM radio reception is terrible compared to other vehicle in same
location.
AM radio will crackle & pop and the volume goes up and down while
driving over a bumpy road.
Dealership told me they have no service bulletins, but they did admit
that they've replaced the rear window for one other 06 Civic owner with
same complaint. They said it "fixed" the problem.
Because of another problem, I've already had the speed sensor replaced
on this new car and that didn't help the radio reception. (I thought
maybe the SVC 'speed volume control' was messed up because of the
faulty speed sensor).
I am worried about what can go wrong if I get my window replaced, eg.
leaks, damage.
I think there is a bad connection somehwere, rather than a bad antenna
inside the window glass.
I've read Pablo's message tree from Feb. '06 re. his AM radio
reception, but I can't find out if anything was resolved there.
Anyone else with this problem or anyone have any ideas what it might
be?
Thanks. K.

Have you checked the antenna input wire in the back of the reciever?
Kevin wrote:
> My new 06 Civic EX sedan developed poor radio reception not long after
> we got it.
> AM and FM radio reception is terrible compared to other vehicle in same
> location.
> AM radio will crackle & pop and the volume goes up and down while
> driving over a bumpy road.
> Dealership told me they have no service bulletins, but they did admit
> that they've replaced the rear window for one other 06 Civic owner with
> same complaint. They said it "fixed" the problem.
> Because of another problem, I've already had the speed sensor replaced
> on this new car and that didn't help the radio reception. (I thought
> maybe the SVC 'speed volume control' was messed up because of the
> faulty speed sensor).
> I am worried about what can go wrong if I get my window replaced, eg.
> leaks, damage.
> I think there is a bad connection somehwere, rather than a bad antenna
> inside the window glass.
> I've read Pablo's message tree from Feb. '06 re. his AM radio
> reception, but I can't find out if anything was resolved there.
> Anyone else with this problem or anyone have any ideas what it might
> be?
> Thanks. K.

Chi-town Civic wrote:

> Have you checked the antenna input wire in the back of the reciever?

Yes I believe that was the first thing the dealership checked.
They also said they could not "recreate" the reception and volume
problems.
Because my dealership replaced other customer's window for a similar
complaint and they said that fixed it, the dealership is stuck on
telling me that is all they are willing to try and do next for my
complaint.
Sorry, I should have mentioned that.
Thanks. K.

As long as you're not footin the bill for them to replace the window,
let them do it
Kevin wrote:
> Chi-town Civic wrote:
>
> > Have you checked the antenna input wire in the back of the reciever?
>
> Yes I believe that was the first thing the dealership checked.
> They also said they could not "recreate" the reception and volume
> problems.
> Because my dealership replaced other customer's window for a similar
> complaint and they said that fixed it, the dealership is stuck on
> telling me that is all they are willing to try and do next for my
> complaint.
> Sorry, I should have mentioned that.
> Thanks. K.

I had my front windshield replaced (stress crack from the cold) in my
civic by honda and have never had a problem with leaks or anything.
Chi-town Civic wrote:
> As long as you're not footin the bill for them to replace the window,
> let them do it
> Kevin wrote:
> > Chi-town Civic wrote:
> >
> > > Have you checked the antenna input wire in the back of the reciever?
> >
> > Yes I believe that was the first thing the dealership checked.
> > They also said they could not "recreate" the reception and volume
> > problems.
> > Because my dealership replaced other customer's window for a similar
> > complaint and they said that fixed it, the dealership is stuck on
> > telling me that is all they are willing to try and do next for my
> > complaint.
> > Sorry, I should have mentioned that.
> > Thanks. K.

Chi-town Civic wrote:

> As long as you're not footin the bill for them to replace the window,
> let them do it

I know what you mean, but it seems so drastic, I find it hard to
believe it will solve the problem.
I have had exterior warranty repairs in the past that have caused more
problems than the first one, (shhh... it was a new "Saturn" sedan mind
you) so I am a little gun shy about the window approach.
Thanks. K.

Kevin wrote:
> Chi-town Civic wrote:
>
>
>>As long as you're not footin the bill for them to replace the window,
>>let them do it
>
>
> I know what you mean, but it seems so drastic, I find it hard to
> believe it will solve the problem.
> I have had exterior warranty repairs in the past that have caused more
> problems than the first one, (shhh... it was a new "Saturn" sedan mind
> you) so I am a little gun shy about the window approach.
> Thanks. K.
>
I have a simlar problem with my 2006 Civic, but it only affects the AM
reception. FM is fine.

Here's what you should ask them to do: order the new window but before
taking out the old one, have them connect the antenna wire to the new
window and see if that improves the reception. If not, tell them not to
put it in and to continue looking for the real problem. At least that
way you don't have them taking the old one out for no reason. I agree
with you. I wouldn't want them doing such a "repair" unless I knew it
was going to fix the problem. When the dealers mess with a car, it
increases the chance of something wrong, i.e. they screw something up.

Good idea but he says dealer cannot duplicate poor reception so it might not
work.


"na" <bkc93@comcast.net> wrote in message
news:sZidncnZkuVrunPZnZ2dnUVZ_vadnZ2d@comcast.com. ..
> Kevin wrote:
>> Chi-town Civic wrote:
>>
>>
>>>As long as you're not footin the bill for them to replace the window,
>>>let them do it
>>
>>
>> I know what you mean, but it seems so drastic, I find it hard to
>> believe it will solve the problem.
>> I have had exterior warranty repairs in the past that have caused more
>> problems than the first one, (shhh... it was a new "Saturn" sedan mind
>> you) so I am a little gun shy about the window approach.
>> Thanks. K.
>>
> I have a simlar problem with my 2006 Civic, but it only affects the AM
> reception. FM is fine.
>
> Here's what you should ask them to do: order the new window but before
> taking out the old one, have them connect the antenna wire to the new
> window and see if that improves the reception. If not, tell them not to
> put it in and to continue looking for the real problem. At least that way
> you don't have them taking the old one out for no reason. I agree with
> you. I wouldn't want them doing such a "repair" unless I knew it was
> going to fix the problem. When the dealers mess with a car, it increases
> the chance of something wrong, i.e. they screw something up.

Art wrote:

> Good idea but he says dealer cannot duplicate poor reception so it might not
> work.
>
>
> "na" <bkc93@comcast.net> wrote in message
> news:sZidncnZkuVrunPZnZ2dnUVZ_vadnZ2d@comcast.com. ..
>
>>Kevin wrote:
>>
>>>Chi-town Civic wrote:
>>>
>>>
>>>
>>>>As long as you're not footin the bill for them to replace the window,
>>>>let them do it
>>>
>>>
>>>I know what you mean, but it seems so drastic, I find it hard to
>>>believe it will solve the problem.
>>>I have had exterior warranty repairs in the past that have caused more
>>>problems than the first one, (shhh... it was a new "Saturn" sedan mind
>>>you) so I am a little gun shy about the window approach.
>>>Thanks. K.
>>>
>>
>>I have a simlar problem with my 2006 Civic, but it only affects the AM
>>reception. FM is fine.
>>
>>Here's what you should ask them to do: order the new window but before
>>taking out the old one, have them connect the antenna wire to the new
>>window and see if that improves the reception. If not, tell them not to
>>put it in and to continue looking for the real problem. At least that way
>>you don't have them taking the old one out for no reason. I agree with
>>you. I wouldn't want them doing such a "repair" unless I knew it was
>>going to fix the problem. When the dealers mess with a car, it increases
>>the chance of something wrong, i.e. they screw something up.
>
>
I'm surpised then that they would even offer to replace the window.
Usually they're pretty stuborn about having to "verify" the customer's
complaint before swapping parts.

Art wrote:

> Good idea but he says dealer cannot duplicate poor reception so it might not
> work.
>
>
> "na" <bkc93@comcast.net> wrote in message
> news:sZidncnZkuVrunPZnZ2dnUVZ_vadnZ2d@comcast.com. ..
>
>>Kevin wrote:
>>
>>>Chi-town Civic wrote:
>>>
>>>
>>>
>>>>As long as you're not footin the bill for them to replace the window,
>>>>let them do it
>>>
>>>
>>>I know what you mean, but it seems so drastic, I find it hard to
>>>believe it will solve the problem.
>>>I have had exterior warranty repairs in the past that have caused more
>>>problems than the first one, (shhh... it was a new "Saturn" sedan mind
>>>you) so I am a little gun shy about the window approach.
>>>Thanks. K.
>>>
>>
>>I have a simlar problem with my 2006 Civic, but it only affects the AM
>>reception. FM is fine.
>>
>>Here's what you should ask them to do: order the new window but before
>>taking out the old one, have them connect the antenna wire to the new
>>window and see if that improves the reception. If not, tell them not to
>>put it in and to continue looking for the real problem. At least that way
>>you don't have them taking the old one out for no reason. I agree with
>>you. I wouldn't want them doing such a "repair" unless I knew it was
>>going to fix the problem. When the dealers mess with a car, it increases
>>the chance of something wrong, i.e. they screw something up.
>
>
>
I'm surpised then that they would even offer to replace the window.
Usually they're pretty stuborn about having to "verify" the customer's
complaint before swapping parts.