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  #1 (permalink)  
Old 20 Oct 2005, 11:09 am
legzzalot
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Default Re: Honda Manager Out-of-Control - Please advice


Okay, you are lucky you did not come to my shop for an oil change, as my boss would tell you they are on a first come first serve basis and if your schedule conflicts with ours, find another shop. Had I recieved a letter from you about you showing up 5 minutes before closing time and demanding service, you would not like my response

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  #2 (permalink)  
Old 21 Oct 2005, 07:20 pm
Matt Ion
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Default Re: Honda Manager Out-of-Control - Please advice

legzzalot wrote:
> Okay, you are lucky you did not come to my shop for an oil change, as my boss would tell you they are on a first come first serve basis and if your schedule conflicts with ours, find another shop. Had I recieved a letter from you about you showing up 5 minutes before closing time and demanding service, you would not like my response.


So few clues in this place...

This was a no-appointment-necessary, 10-minute-lube joint. There were
no other customers. If the monkeys were any good at their job at all,
they shouldn't have needed to stay more than five minutes overtime.


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  #3 (permalink)  
Old 21 Oct 2005, 07:48 pm
Brian Smith
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Default Re: Honda Manager Out-of-Control - Please advice


"Matt Ion" <soundy@moltenimage.com> wrote in message
news:IBf6f.251152$oW2.187273@pd7tw1no...
>
> So few clues in this place...


You must be talking about yourself, for everyone else here seems to have you
pegged for what you are. Give my condolences to your wife and family for
having to live with you.

> This was a no-appointment-necessary, 10-minute-lube joint. There were no
> other customers. If the monkeys were any good at their job at all, they
> shouldn't have needed to stay more than five minutes overtime.


Why should they put in overtime when it wasn't necessary? You should have
been earlier.


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  #4 (permalink)  
Old 21 Oct 2005, 08:16 pm
TeGGeR®
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Default Re: Honda Manager Out-of-Control - Please advice

Matt Ion <soundy@moltenimage.com> wrote in
news:IBf6f.251152$oW2.187273@pd7tw1no:

> legzzalot wrote:
>> Okay, you are lucky you did not come to my shop for an oil change, as
>> my boss would tell you they are on a first come first serve basis and
>> if your schedule conflicts with ours, find another shop. Had I
>> recieved a letter from you about you showing up 5 minutes before
>> closing time and demanding service, you would not like my response.

>
> So few clues in this place...
>
> This was a no-appointment-necessary, 10-minute-lube joint. There were
> no other customers. If the monkeys were any good at their job at all,
> they shouldn't have needed to stay more than five minutes overtime.




So you admit you went to a 10-minute lube joint with 5-minutes to spare
before closing, and expected the supplier to service you anyway, knowing
full well they'd have to work at least five minutes past close.

Let me be perfectly clear: YOU ARE A JERK. Not only that, YOU ARE STUPID.



--
TeGGeR®

The Unofficial Honda/Acura FAQ
www.tegger.com/hondafaq/
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  #5 (permalink)  
Old 21 Oct 2005, 08:46 pm
Dave Kelsen
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Default Re: Honda Manager Out-of-Control - Please advice

On 10/21/2005 8:16 PM TeGGeR® spake these words of knowledge:

> Matt Ion <soundy@moltenimage.com> wrote in
> news:IBf6f.251152$oW2.187273@pd7tw1no:
>
>> legzzalot wrote:
>>> Okay, you are lucky you did not come to my shop for an oil change, as
>>> my boss would tell you they are on a first come first serve basis and
>>> if your schedule conflicts with ours, find another shop. Had I
>>> recieved a letter from you about you showing up 5 minutes before
>>> closing time and demanding service, you would not like my response.

>>
>> So few clues in this place...
>>
>> This was a no-appointment-necessary, 10-minute-lube joint. There were
>> no other customers. If the monkeys were any good at their job at all,
>> they shouldn't have needed to stay more than five minutes overtime.

>
>
>
> So you admit you went to a 10-minute lube joint with 5-minutes to spare
> before closing, and expected the supplier to service you anyway, knowing
> full well they'd have to work at least five minutes past close.
>
> Let me be perfectly clear: YOU ARE A JERK. Not only that, YOU ARE STUPID.


Guys! Damn. The place isn't open until 10 til 6; why don't they close
then? If they aren't serving customers, why not close their doors at a
quarter til? The answer is that they are - or they are supposed to.

I have a 'computer' job. I shut down my machines 5 to 15 minutes before
I leave, most days. If I've got something specific that needs to be
done, I don't start shutting down until after quitting time. Can you
honestly say you would tell your boss you can't do what he asked you to,
because at 10 til 5 you're getting ready to leave? I wouldn't. That's
part of doing business, anywhere you go. If you walk in to Wal-mart at
3 til 9 (OK, most of 'em are open 24 hours now, I know), you still feel
like you should be able to grab what you need and go to the checkout,
don't you? No, you don't do it every time, but it happens.

You guys are being not only being hard on this guy, but you're wrong.
If a business closes ten minutes before the posted closing time, they
lock their doors and put a 'Closed' sign up. If not, it's *not*
unreasonable to expect normal service.

RFT!!!
Dave Kelsen
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  #6 (permalink)  
Old 21 Oct 2005, 11:58 pm
Rich
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Default Re: Honda Manager Out-of-Control - Please advice

Dave Kelsen wrote:
> On 10/21/2005 8:16 PM TeGGeR® spake these words of knowledge:
>
>> Matt Ion <soundy@moltenimage.com> wrote in
>> news:IBf6f.251152$oW2.187273@pd7tw1no:
>>
>>> legzzalot wrote:
>>>
>>>> Okay, you are lucky you did not come to my shop for an oil change, as
>>>> my boss would tell you they are on a first come first serve basis and
>>>> if your schedule conflicts with ours, find another shop. Had I
>>>> recieved a letter from you about you showing up 5 minutes before
>>>> closing time and demanding service, you would not like my response.
>>>
>>>
>>> So few clues in this place...
>>>
>>> This was a no-appointment-necessary, 10-minute-lube joint. There were
>>> no other customers. If the monkeys were any good at their job at all,
>>> they shouldn't have needed to stay more than five minutes overtime.

>>
>>
>>
>>
>> So you admit you went to a 10-minute lube joint with 5-minutes to
>> spare before closing, and expected the supplier to service you anyway,
>> knowing full well they'd have to work at least five minutes past close.
>>
>> Let me be perfectly clear: YOU ARE A JERK. Not only that, YOU ARE STUPID.

>
>
> Guys! Damn. The place isn't open until 10 til 6; why don't they close
> then? If they aren't serving customers, why not close their doors at a
> quarter til? The answer is that they are - or they are supposed to.
>
> I have a 'computer' job. I shut down my machines 5 to 15 minutes before
> I leave, most days. If I've got something specific that needs to be
> done, I don't start shutting down until after quitting time. Can you
> honestly say you would tell your boss you can't do what he asked you to,
> because at 10 til 5 you're getting ready to leave? I wouldn't. That's
> part of doing business, anywhere you go. If you walk in to Wal-mart at
> 3 til 9 (OK, most of 'em are open 24 hours now, I know), you still feel
> like you should be able to grab what you need and go to the checkout,
> don't you? No, you don't do it every time, but it happens.
>
> You guys are being not only being hard on this guy, but you're wrong. If
> a business closes ten minutes before the posted closing time, they lock
> their doors and put a 'Closed' sign up. If not, it's *not* unreasonable
> to expect normal service.
>
> RFT!!!
> Dave Kelsen

Don't forget these guys are hourly workers. I am a pharmacist & when I
formerly worked in retail, we naturally had clerks paid by the hour.
They were paid until closing at 9 PM. I would neither expect them to
work for free nor was I authorized to pay them OT. At around 8:50 PM, I
would give one of the clerks the key to the door, have them lock it &
stand there to let the customers out who were still in the store when
they finished shopping. I would proceed to count out the registers,
etc., so everyone got out by 9 PM. During the 10 minute lock down people
would come to the door. The clerk was instructed to inquire if they had
a prescription. If they did, they were admitted & received their
prescription. All others were turned away.
Rich
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  #7 (permalink)  
Old 23 Oct 2005, 02:38 am
Matt Ion
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Default Re: Honda Manager Out-of-Control - Please advice

Brian Smith wrote:

> Why should they put in overtime when it wasn't necessary? You should have
> been earlier.


Well like I explained to them, being earlier was not possible.

Anyway, obviously the manager of the store disagreed with ALL of you,
given his abject apologies and offer of a free oil change.


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  #8 (permalink)  
Old 23 Oct 2005, 02:40 am
Matt Ion
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Default Re: Honda Manager Out-of-Control - Please advice

TeGGeR® wrote:
> Matt Ion <soundy@moltenimage.com> wrote in
> news:IBf6f.251152$oW2.187273@pd7tw1no:
>
>
>>legzzalot wrote:
>>
>>>Okay, you are lucky you did not come to my shop for an oil change, as
>>>my boss would tell you they are on a first come first serve basis and
>>>if your schedule conflicts with ours, find another shop. Had I
>>>recieved a letter from you about you showing up 5 minutes before
>>>closing time and demanding service, you would not like my response.

>>
>>So few clues in this place...
>>
>>This was a no-appointment-necessary, 10-minute-lube joint. There were
>>no other customers. If the monkeys were any good at their job at all,
>>they shouldn't have needed to stay more than five minutes overtime.

>
>
>
>
> So you admit you went to a 10-minute lube joint with 5-minutes to spare
> before closing,


No, I went to a quick-lube place as soon as humanly possible and got
there with more than 10 minutes to closing.

Stupid? Stupid would be sitting counting the minutes to see how much I
could make them jump. When the only option is to wait for the wife's
commuter train to get in, and her to get home with the van, then leave
immediately and fight my way through rush-hour traffic to try to get to
the shop on time...?


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  #9 (permalink)  
Old 23 Oct 2005, 02:44 am
Matt Ion
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Default Re: Honda Manager Out-of-Control - Please advice

Dave Kelsen wrote:
> On 10/21/2005 8:16 PM TeGGeR® spake these words of knowledge:
>
>> Matt Ion <soundy@moltenimage.com> wrote in
>> news:IBf6f.251152$oW2.187273@pd7tw1no:
>>
>>> legzzalot wrote:
>>>
>>>> Okay, you are lucky you did not come to my shop for an oil change, as
>>>> my boss would tell you they are on a first come first serve basis and
>>>> if your schedule conflicts with ours, find another shop. Had I
>>>> recieved a letter from you about you showing up 5 minutes before
>>>> closing time and demanding service, you would not like my response.
>>>
>>>
>>> So few clues in this place...
>>>
>>> This was a no-appointment-necessary, 10-minute-lube joint. There were
>>> no other customers. If the monkeys were any good at their job at all,
>>> they shouldn't have needed to stay more than five minutes overtime.

>>
>>
>>
>>
>> So you admit you went to a 10-minute lube joint with 5-minutes to
>> spare before closing, and expected the supplier to service you anyway,
>> knowing full well they'd have to work at least five minutes past close.
>>
>> Let me be perfectly clear: YOU ARE A JERK. Not only that, YOU ARE STUPID.

>
>
> Guys! Damn. The place isn't open until 10 til 6; why don't they close
> then? If they aren't serving customers, why not close their doors at a
> quarter til? The answer is that they are - or they are supposed to.


Thank you, that's exactly what I've been trying to get across.

> I have a 'computer' job. I shut down my machines 5 to 15 minutes before
> I leave, most days. If I've got something specific that needs to be
> done, I don't start shutting down until after quitting time. Can you
> honestly say you would tell your boss you can't do what he asked you to,
> because at 10 til 5 you're getting ready to leave? I wouldn't. That's
> part of doing business, anywhere you go. If you walk in to Wal-mart at
> 3 til 9 (OK, most of 'em are open 24 hours now, I know), you still feel
> like you should be able to grab what you need and go to the checkout,
> don't you? No, you don't do it every time, but it happens.


I do CCTV installs and maintenance. My job is the same. If I have to
stay late to get a job done, then I have to stay late... only if it's a
significant amount of work left can I schedule to come back the next
day. NO customer is going to be impressed if you tell them, "I have a
whole ten minutes' worth of work left, so I'm gonna leave now because
it's five o'clock, and be back tomorrow."

> You guys are being not only being hard on this guy, but you're wrong. If
> a business closes ten minutes before the posted closing time, they lock
> their doors and put a 'Closed' sign up. If not, it's *not* unreasonable
> to expect normal service.


Amen.


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  #10 (permalink)  
Old 23 Oct 2005, 05:07 am
Brian Smith
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Default Re: Honda Manager Out-of-Control - Please advice


"Matt Ion" <soundy@moltenimage.com> wrote in message
news:W5H6f.277623$tl2.57073@pd7tw3no...
>
> Well like I explained to them, being earlier was not possible.
>
> Anyway, obviously the manager of the store disagreed with ALL of you,
> given his abject apologies and offer of a free oil change.


What is your problem then (beside the obvious)?


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