Honda Car Forum

#1 (**permalink**) 23 Jun 2003, 10:22 pm

That engine blew in the beginning...its american...heheheee

"marcel" <w_coyote@wxs.nl> wrote in message news:3EE37B50.2796075C@wxs.nl...
>
>
> Tom Fullum wrote:
>
> > To Whom It May Concern:
> >
> > I need your help. I am a little guy standing up against a big
corportation.
> > It will take just a few minutes of your time to read this letter and
> > comment.
> >
> > Less than four years ago, I bought a new Chevrolet Blazer. The very
first
> > day it broke down with major engine failure and spent days and days in a
> > dealership service shop. A beautiful beginning. I felt I had a lemon,
but
> > Lemon Laws would not allow me to return it based on one breakdown. Chevy
> > extended my warranty by an additional 100,000 miles, which I
appreciated,
> > but I was still not satisfied.
> >
> > Guess what?
> >
> > I recently blew the engine on my 1999 Chevrolet Blazer at 100,377 miles.
The
> > warranty on this engine had run out just 377 miles earlier. I appealed
to
> > Chevrolet to cover the engine replacement under warranty, since
obviously
> > the blown engine is part of a longer-term problem and did not occur
> > spontaneously after the warranty expired. To my amazement and chagrin,
> > General Motors denied my claim. It will cost me $4400 to replace the
engine.
> > I am considering taking General Motors to small claims court and am
talking
> > to a Lemon Law lawyer.
> >
> > If necessary I will travel at significant personal expense and with
great
> > fanfare to Detroit, Michigan to take on the mighty and impersonal giant
of a
> > corporation, General Motors.
> >
> > I maintained the car - changed the oil, tranny fluids, diffs, transfer
case,
> > fuel filter, rotated tires, alignment, etc., - even did the 100k tune-up
a
> > few thousand miles early - any mechanical problem was always fixed at a
> > dealership or certified body shop so it was done right. Of the 100k
miles on
> > the car, probably 80-85% are highway miles. I was maintaining this car
> > because I expected the engine to last 250,000 miles.
> >
> > If you feel that Chevrolet has mistreated me in this matter, I ask that
you
> > write them a short comment letter supporting my claim and expressing
your
> > disappointment. I think 2-3 sentences of support would be great and go a
> > long way in waking up corporations that their commitment to customer
service
> > and to standing behind their products is not to be taken lightly!
> >
> > The following link will take you to the General Motors e-mail site where
you
> > can submit a short comment message:
> >
> > http://www.gm.com/gmcomjsp/contactus/email.html
> >
> > I would choose the bottom button: "I have a question about a topic not
> > related to any of the categories above," and then choose "OTHER" when
the
> > message box is displayed.
> >
> > Include the following information:
> >
> > TO: Rick Wagoner, CEO, General Motors
> >
> > RE: Stephen Fullum, Engine Failure on 1999 Chevrolet Blazer
> >
> > CLAIM: REF# 1-105321750
> >
> > Thank you very much for your help and for reminding corporations to be
their
> > customer's friends, not enemies!
> >
> > Cheers,
> >
> > Stephen Fullum
> >
> > PS Except for GM's horrible customer service when it came to my engine
> > problems on Day One and The Final Day and some mechanical problems (such
as
> > window and seats that broke before their planned obsolescence), I was
> > reasonably satisfied with this car. I don't understand why GM and
Chevrolet
> > would want to treat me this way for a measly $4400 bucks. If they had
> > treated me right, I wouldn't have forgotten that commitment to their
> > customers.
>
> guess what, european gm products (opel) are just as bad
> therefore i'm driving honda now , no problems at all
> and still people are buying those #@$#@%$##^& opels because they are
reliable,
> yeah right (NOT)
>
> marcel
>

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