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Old 21 Apr 2011, 03:01 pm
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Angry rip-off by Family Honda/Brampton, Canada

DONíT BUY CAR FROM FAMILY HONDA!!!!

My extremely bad experience in trading my 1999 Accord EXL for a brand new 2011 CRV LX with
Michael Roman/Sales and Leasing Consultant
Rajan Sabharwal/Finance Services Manager
Merryl Mascarenhas/General Sales Manager

I signed the Vehicle Purchase Agreement on Apr06, 2011 to trade the Accord for $2,000.00 while by the time I went to pick up the new CRV on Apr11, 2011, they dared to refuse but to offer for $1,000.00 trade off value instead $2,000.00. Tortured for 2.5 hours by impolite manner and uncivilized way to do business, I was eventually been rip-off under no alternative because they had already changed the ownership of my Accord and refused to change it back, so as refused to cancel the deal or to take away my $1,000.00 deposit. Under no circumstance but I had to re-sign another Vehicle Purchase Agreement.

Sent official complaint on Apr15, 2011 to the owner of Family Honda, Basil Policaro, who he is also the owner of Policaro Auto Group, is running business for Northwest Lexus, Northwest Toyota, Acura 2000, Acura Barrie and of course, Family Honda but no response.

WHAT IS THE POINT TO SIGN THE AGREEMENT AS THEY DONíT RESPECT THE SALES CONTRACT.

Terence/Mississauga
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