Honda Car Forum

After 6 months the top layer of the leather on the side of the seat is
pealing off in spots. It looks like the leather used was not the
correct quality. Has anyone got Acura to cover under warranty?

"" wrote:
> After 6 months the top layer of the leather on the side of the
> seat is
> pealing off in spots. It looks like the leather used was not
> the
> correct quality. Has anyone got Acura to cover under warranty?

Wow, that sounds like it’s the WORST! I know that TLs have had
problems with keeping the leather from binding or creasing if you
will, however I’ve never heard of it peeling... if I were you I’d
march into the dealership and DEMAND (literally) that it be fixed...
that’s unacceptable... for any car no matter how expensive (or
inexpensive) it is... and yours is a sweet ride so get them to fix it
right away, don’t wait.... remember, be stern and tell them how it
is.. if they tell you they won’t repair it, be persistant, don’t just
give up.. eventually they’ll give in and repair it just to shut you
up... but yea, that’s unacceptable in my opinion.

--
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<rdhamil@bellsouth.net> wrote in message
news:evoge1dmoik7uqgf29nuncttrrf2eshq4g@4ax.com...
> After 6 months the top layer of the leather on the side of the seat is
> pealing off in spots. It looks like the leather used was not the
> correct quality. Has anyone got Acura to cover under warranty?
>


Just be nice. Tell them it needs to be fixed. Bring it in and say you need
it fixed. Let them say no not under warranty, but have that on the repair
order. When they say no way jose have them give you a cost for the repair.
Say no.

Photocopy the RO and write Acura a letter saying its BS and you need the
seats fixed, you paid for leather, and want leather.
Tell them that if they refuse to cover it you will lemon law the car--if
your state has a lemon law.

from the TSX web site:

You can see and feel the high standard of quality in the TSX interior. The
trim is firm and close-fitting, with no gap between the power moonroof and
the headliner, and no visible seam for the front passenger's front air bag.
The perforated leather of the seating surfaces is as sturdy as it is supple.
Even the speaker grilles are integrated with the contours of the panels they
occupy. The ride in the TSX interior is quiet, because engineers worked hard
to reduce the Noise, Vibration and Harshness (NVH) reaching the cabin from
the engine, the road and the air outside.

The sounds you do hear in the TSX are the good kind. A quiet door lock
structure and a rigid door sash help to produce a heavy, solid thud when
each door is closed. The doors and their hinges are angled slightly to make
shutting the doors smooth and effortless. To muffle sound, the coin pocket
is flocked, and the center pocket and console tray and box are fitted with
rubber mats. The engine is designed to be just loud enough to tell the
driver what it's up to.

Warranty:

Our commitment only begins with the delivery of each vehicle. All new Acura
vehicles and any dealer-installed accessories are covered by a
4-year/50,000-mile limited warranty, while the outer body is covered by a
5-year/unlimited-mile limited warranty against rust-through. (See your Acura
Dealer for details of each warranty and applicable exclusions, such as
normal wear and ordinary maintenance items.)

Read it first--its in a book with your owners book--see what the coverage
is.
They may exclude the leather, however there is a implied warranty of
usability in the USA.

best of luck--be very very nice at all times, and write letters, in fact I
might write the service manager a letter outlining your concerns and how you
find the refusal to cover the leather to be unacceptable. If they already
officially said no on a WO send him a photocopy of the WO.

The kicker--send the letter to the service manager via registered mail.

Thanks for the information . I plan to try and see how co-operative
they are before going to any extremes. As you suggest, the pen is a
mighty warrior when used with skill! THANX

On Sat, 30 Jul 2005 19:50:27 -0400, "Steve" <someone@microsoft.com>
wrote:

>
><rdhamil@bellsouth.net> wrote in message
>news:evoge1dmoik7uqgf29nuncttrrf2eshq4g@4ax.com.. .
>> After 6 months the top layer of the leather on the side of the seat is
>> pealing off in spots. It looks like the leather used was not the
>> correct quality. Has anyone got Acura to cover under warranty?
>>
>
>
>Just be nice. Tell them it needs to be fixed. Bring it in and say you need
>it fixed. Let them say no not under warranty, but have that on the repair
>order. When they say no way jose have them give you a cost for the repair.
>Say no.
>
>Photocopy the RO and write Acura a letter saying its BS and you need the
>seats fixed, you paid for leather, and want leather.
>Tell them that if they refuse to cover it you will lemon law the car--if
>your state has a lemon law.
>
>from the TSX web site:
>
>You can see and feel the high standard of quality in the TSX interior. The
>trim is firm and close-fitting, with no gap between the power moonroof and
>the headliner, and no visible seam for the front passenger's front air bag.
>The perforated leather of the seating surfaces is as sturdy as it is supple.
>Even the speaker grilles are integrated with the contours of the panels they
>occupy. The ride in the TSX interior is quiet, because engineers worked hard
>to reduce the Noise, Vibration and Harshness (NVH) reaching the cabin from
>the engine, the road and the air outside.
>
>The sounds you do hear in the TSX are the good kind. A quiet door lock
>structure and a rigid door sash help to produce a heavy, solid thud when
>each door is closed. The doors and their hinges are angled slightly to make
>shutting the doors smooth and effortless. To muffle sound, the coin pocket
>is flocked, and the center pocket and console tray and box are fitted with
>rubber mats. The engine is designed to be just loud enough to tell the
>driver what it's up to.
>
>Warranty:
>
>Our commitment only begins with the delivery of each vehicle. All new Acura
>vehicles and any dealer-installed accessories are covered by a
>4-year/50,000-mile limited warranty, while the outer body is covered by a
>5-year/unlimited-mile limited warranty against rust-through. (See your Acura
>Dealer for details of each warranty and applicable exclusions, such as
>normal wear and ordinary maintenance items.)
>
>Read it first--its in a book with your owners book--see what the coverage
>is.
>They may exclude the leather, however there is a implied warranty of
>usability in the USA.
>
>best of luck--be very very nice at all times, and write letters, in fact I
>might write the service manager a letter outlining your concerns and how you
>find the refusal to cover the leather to be unacceptable. If they already
>officially said no on a WO send him a photocopy of the WO.
>
>The kicker--send the letter to the service manager via registered mail.
>

<rdhamil@bellsouth.net> wrote in message
news:evoge1dmoik7uqgf29nuncttrrf2eshq4g@4ax.com...
> After 6 months the top layer of the leather on the side of the seat is
> pealing off in spots. It looks like the leather used was not the
> correct quality. Has anyone got Acura to cover under warranty?
>

While this does seem to be premature aging, the only part of the TSX seat
that is leather is the perforated portion.

The rest is a leather looking vinyl, which you seem to be having trouble
with.

Admittedly, the dealership should take care of you!

Are you sure you're taking care of it properly? I use the maguire leather
wipes about 3 times a year. I've had the car for 28 months and I have the
say the leather looks like new still.


<rdhamil@bellsouth.net> wrote in message
news:evoge1dmoik7uqgf29nuncttrrf2eshq4g@4ax.com...
> After 6 months the top layer of the leather on the side of the seat is
> pealing off in spots. It looks like the leather used was not the
> correct quality. Has anyone got Acura to cover under warranty?
>

There is not much taking care of to do in just 6 months. The leather
is just cracking and several very small pieces of leather of about
1/8"or so have actually lost their top layer on the side where your
rear-end comes in contact with the leather when you slide in the seat.
This is close to the sown seam.

On Thu, 4 Aug 2005 22:56:42 -0400, "Nuclear" <henryd@rogers.com>
wrote:

>Are you sure you're taking care of it properly? I use the maguire leather
>wipes about 3 times a year. I've had the car for 28 months and I have the
>say the leather looks like new still.
>
>
><rdhamil@bellsouth.net> wrote in message
>news:evoge1dmoik7uqgf29nuncttrrf2eshq4g@4ax.com.. .
>> After 6 months the top layer of the leather on the side of the seat is
>> pealing off in spots. It looks like the leather used was not the
>> correct quality. Has anyone got Acura to cover under warranty?
>>
>

On Sat, 13 Aug 2005 03:43:57 -0500, rdhamil@bellsouth.net wrote:

>There is not much taking care of to do in just 6 months. The leather
>is just cracking and several very small pieces of leather of about
>1/8"or so have actually lost their top layer on the side where your
>rear-end comes in contact with the leather when you slide in the seat.
>This is close to the sown seam.
>
>On Thu, 4 Aug 2005 22:56:42 -0400, "Nuclear" <henryd@rogers.com>
>wrote:
>
>>Are you sure you're taking care of it properly? I use the maguire leather
>>wipes about 3 times a year. I've had the car for 28 months and I have the
>>say the leather looks like new still.
>>
>>
>><rdhamil@bellsouth.net> wrote in message
>>news:evoge1dmoik7uqgf29nuncttrrf2eshq4g@4ax.com. ..
>>> After 6 months the top layer of the leather on the side of the seat is
>>> pealing off in spots. It looks like the leather used was not the
>>> correct quality. Has anyone got Acura to cover under warranty?
>>>
>>

I had the same problem after only 1 month on my 2005 TL. The dealer
replaced the driver's seat back cover. No problem since. It must be
that some leathers just don't take the surface coloring treatment as
well and it can flake off easily.

All the other seats in the car show no signs of a problem.

Paul

You think you're going to win a lemon law suit over a problem with a leather
seat .......you're dreaming

-Dana

"Steve" <someone@microsoft.com> wrote in message
news:3uKdnTvu1uSKj3HfRVn-tA@comcast.com...
>
> <rdhamil@bellsouth.net> wrote in message
> news:evoge1dmoik7uqgf29nuncttrrf2eshq4g@4ax.com...
>> After 6 months the top layer of the leather on the side of the seat is
>> pealing off in spots. It looks like the leather used was not the
>> correct quality. Has anyone got Acura to cover under warranty?
>>
>
>
> Just be nice. Tell them it needs to be fixed. Bring it in and say you
> need
> it fixed. Let them say no not under warranty, but have that on the repair
> order. When they say no way jose have them give you a cost for the
> repair.
> Say no.
>
> Photocopy the RO and write Acura a letter saying its BS and you need the
> seats fixed, you paid for leather, and want leather.
> Tell them that if they refuse to cover it you will lemon law the car--if
> your state has a lemon law.
>
> from the TSX web site:
>
> You can see and feel the high standard of quality in the TSX interior. The
> trim is firm and close-fitting, with no gap between the power moonroof and
> the headliner, and no visible seam for the front passenger's front air
> bag.
> The perforated leather of the seating surfaces is as sturdy as it is
> supple.
> Even the speaker grilles are integrated with the contours of the panels
> they
> occupy. The ride in the TSX interior is quiet, because engineers worked
> hard
> to reduce the Noise, Vibration and Harshness (NVH) reaching the cabin from
> the engine, the road and the air outside.
>
> The sounds you do hear in the TSX are the good kind. A quiet door lock
> structure and a rigid door sash help to produce a heavy, solid thud when
> each door is closed. The doors and their hinges are angled slightly to
> make
> shutting the doors smooth and effortless. To muffle sound, the coin pocket
> is flocked, and the center pocket and console tray and box are fitted with
> rubber mats. The engine is designed to be just loud enough to tell the
> driver what it's up to.
>
> Warranty:
>
> Our commitment only begins with the delivery of each vehicle. All new
> Acura
> vehicles and any dealer-installed accessories are covered by a
> 4-year/50,000-mile limited warranty, while the outer body is covered by a
> 5-year/unlimited-mile limited warranty against rust-through. (See your
> Acura
> Dealer for details of each warranty and applicable exclusions, such as
> normal wear and ordinary maintenance items.)
>
> Read it first--its in a book with your owners book--see what the coverage
> is.
> They may exclude the leather, however there is a implied warranty of
> usability in the USA.
>
> best of luck--be very very nice at all times, and write letters, in fact I
> might write the service manager a letter outlining your concerns and how
> you
> find the refusal to cover the leather to be unacceptable. If they already
> officially said no on a WO send him a photocopy of the WO.
>
> The kicker--send the letter to the service manager via registered mail.
>
>

I had the same problem in my 2004 TL; the leather not only stained (even
with the dealer-added stain guard) along my belt line, but it also looked
"skinned" along the left edge. I've had the car about 14 months/30,000
miles.

Due to the "skinned" appearance, my Acura dealer replaced the seat leather
under warranty. I was sure that they were going to muck it up, but I was
actually really impressed with the job they did; it almost looks like the
original installation (and I'm really picky about that kind of stuff).


On 8/14/05 11:41 PM, in article
R9ULe.8011$ns.4241@newsread1.news.atl.earthlink.ne t, "Dana"
<dlkramer@mindspring.com> wrote:

> You think you're going to win a lemon law suit over a problem with a leather
> seat .......you're dreaming
>
> -Dana
>
> "Steve" <someone@microsoft.com> wrote in message
> news:3uKdnTvu1uSKj3HfRVn-tA@comcast.com...
>>
>> <rdhamil@bellsouth.net> wrote in message
>> news:evoge1dmoik7uqgf29nuncttrrf2eshq4g@4ax.com...
>>> After 6 months the top layer of the leather on the side of the seat is
>>> pealing off in spots. It looks like the leather used was not the
>>> correct quality. Has anyone got Acura to cover under warranty?
>>>
>>
>>
>> Just be nice. Tell them it needs to be fixed. Bring it in and say you
>> need
>> it fixed. Let them say no not under warranty, but have that on the repair
>> order. When they say no way jose have them give you a cost for the
>> repair.
>> Say no.
>>
>> Photocopy the RO and write Acura a letter saying its BS and you need the
>> seats fixed, you paid for leather, and want leather.
>> Tell them that if they refuse to cover it you will lemon law the car--if
>> your state has a lemon law.
>>
>> from the TSX web site:
>>
>> You can see and feel the high standard of quality in the TSX interior. The
>> trim is firm and close-fitting, with no gap between the power moonroof and
>> the headliner, and no visible seam for the front passenger's front air
>> bag.
>> The perforated leather of the seating surfaces is as sturdy as it is
>> supple.
>> Even the speaker grilles are integrated with the contours of the panels
>> they
>> occupy. The ride in the TSX interior is quiet, because engineers worked
>> hard
>> to reduce the Noise, Vibration and Harshness (NVH) reaching the cabin from
>> the engine, the road and the air outside.
>>
>> The sounds you do hear in the TSX are the good kind. A quiet door lock
>> structure and a rigid door sash help to produce a heavy, solid thud when
>> each door is closed. The doors and their hinges are angled slightly to
>> make
>> shutting the doors smooth and effortless. To muffle sound, the coin pocket
>> is flocked, and the center pocket and console tray and box are fitted with
>> rubber mats. The engine is designed to be just loud enough to tell the
>> driver what it's up to.
>>
>> Warranty:
>>
>> Our commitment only begins with the delivery of each vehicle. All new
>> Acura
>> vehicles and any dealer-installed accessories are covered by a
>> 4-year/50,000-mile limited warranty, while the outer body is covered by a
>> 5-year/unlimited-mile limited warranty against rust-through. (See your
>> Acura
>> Dealer for details of each warranty and applicable exclusions, such as
>> normal wear and ordinary maintenance items.)
>>
>> Read it first--its in a book with your owners book--see what the coverage
>> is.
>> They may exclude the leather, however there is a implied warranty of
>> usability in the USA.
>>
>> best of luck--be very very nice at all times, and write letters, in fact I
>> might write the service manager a letter outlining your concerns and how
>> you
>> find the refusal to cover the leather to be unacceptable. If they already
>> officially said no on a WO send him a photocopy of the WO.
>>
>> The kicker--send the letter to the service manager via registered mail.
>>
>>
>
>