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  #1 (permalink)  
Old 17 Nov 2010, 07:30 pm
Ed
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Default 2010 TSX Blown speakers

I bought a TSX 6 months ago. The passenger rear door speaker started
sounding just a little distorted. I don't play music loud, up to 15 is
the highest. After a few months the speaker got worse. So I had it
replaced. The second speaker went bad after two days. So I did a
search on line for Blown TSX speakers. There are allot of people in the
same mess as I am. Acura is now replacing bad speakers with ones from
the same lot. I wonder if the speakers are good and there is something
wrong with the amp, or wiring. Some people have had speakers replaced 5
times. That isn't right. I think there is a law about breach of
warranty. If they can't fix something after 3 tries then that is a
breach of warranty. Acura rates the ELS sound system as this great
thing. It sounds like crap with blown speakers. All you others with
the same problem, what are you doing about this? I just don't know what
to do.

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  #2 (permalink)  
Old 17 Nov 2010, 09:08 pm
Tegger
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Default Re: 2010 TSX Blown speakers

ed322@webtv.net (Ed) wrote in news:8875-4CE481AE-2291@storefull-
3112.bay.webtv.net:

> I bought a TSX 6 months ago. The passenger rear door speaker started
> sounding just a little distorted. I don't play music loud, up to 15 is
> the highest. After a few months the speaker got worse. So I had it
> replaced. The second speaker went bad after two days. So I did a
> search on line for Blown TSX speakers. There are allot of people in the
> same mess as I am. Acura is now replacing bad speakers with ones from
> the same lot. I wonder if the speakers are good and there is something
> wrong with the amp, or wiring. Some people have had speakers replaced 5
> times. That isn't right. I think there is a law about breach of
> warranty. If they can't fix something after 3 tries then that is a
> breach of warranty. Acura rates the ELS sound system as this great
> thing. It sounds like crap with blown speakers. All you others with
> the same problem, what are you doing about this? I just don't know what
> to do.
>
>




I think you're panicking a little bit early: Your warranty runs at least
three solid years.

Give it another six months or so to let Honda produce a TSB (if they
haven't already), and revised parts. At that point you revisit your dealer
for a (hopefully final) free fix.

Have you asked your dealer to look for TSBs regarding 2010 TSX speakers?
It's trivially easy for them to do. In fact, if you wanted to spend $10 for
3 days, you can do it too, and not rely on possibly bogus Internet reports.

<https://techinfo.honda.com>
It's the same info the dealer gets.

--
Tegger
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  #3 (permalink)  
Old 21 Nov 2010, 04:27 pm
Ed
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Default Re: 2010 TSX Blown speakers

Yes there is a TSB, and the dealers are told to replace the speakers
with the ones supplied, the same lot. I talked to two different service
managers about this. They both said they are following what they are
told to do. I found out the speakers are worth only $20. They must
have allot of them. I don't understand why Acura can't return the bad
speakers to the manufacturer and replace customers bad ones with known
good speakers. ELS Sound System is nothing without speakers that work.

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  #4 (permalink)  
Old 21 Nov 2010, 05:20 pm
Tegger
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Default Re: 2010 TSX Blown speakers

ed322@webtv.net (Ed) wrote in news:27061-4CE99CBF-450@storefull-
3113.bay.webtv.net:

> Yes there is a TSB, and the dealers are told to replace the speakers
> with the ones supplied, the same lot. I talked to two different service
> managers about this. They both said they are following what they are
> told to do. I found out the speakers are worth only $20.




That may be what Honda pays when they buy 100,000 of them at once. Volume
is a great price-reducer.



> They must
> have allot of them. I don't understand why Acura can't return the bad
> speakers to the manufacturer and replace customers bad ones with known
> good speakers. ELS Sound System is nothing without speakers that work.
>
>



If the speakers are being replaced with ones from the "same lot", then the
supplier has not yet had a chance to redesign and produce speakers that fix
the problem, and Honda is just running-out existing service-parts until the
new speakers are available. This way, customers at least have working
speakers again, which is the most important thing

It must be remembered that when these sorts of problems occur, it's not
like 100% of the parts are defective or inadequate, but usually less than
1%. And that /is/ considered a disaster.

This means that your new speakers might end up working just fine. If not,
you've got nearly 3-years to go in your warranty. If the new speakers fail
again later on, there's a virtually 100% chance that, by then, the parts in
the service-stream will be the revised ones, and you'll be good until you
get rid of the car.


--
Tegger
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  #5 (permalink)  
Old 21 Nov 2010, 06:45 pm
Elmo P. Shagnasty
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Default Re: 2010 TSX Blown speakers

In article <Xns9E37BA835D85Ategger@208.90.168.18>,
Tegger <invalid@example.com> wrote:

> This means that your new speakers might end up working just fine. If not,
> you've got nearly 3-years to go in your warranty. If the new speakers fail
> again later on, there's a virtually 100% chance that, by then, the parts in
> the service-stream will be the revised ones, and you'll be good until you
> get rid of the car.


And the way Honda is doing things nowadays, a month AFTER his warranty
is out and the speaker blows, Honda will tell HIM to go blow.
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  #6 (permalink)  
Old 26 Nov 2010, 01:16 pm
Ed
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Default Re: 2010 TSX Blown speakers

Sorry, you just don't know and understand the problem. Yes they will
replace a bad speaker. But with another bad one. That is what happened
to me, and allot of other people. Where did you get the info that it is
1% of customers with bad speakers, I would like to know. Some people
have had them replaced over 5 times. At what point don't you understand
the problem. Sure I can keep taking days off work to go get speakers
replaced for the full term of my warranty. That means that I owned a
New TSX for 3 years and haven't been able to enjoy the ELS Sound system
that I PAYED for with the Tec package. Honda should do the right thing
and fix it with new speakers. And one more important thing. This isn't
a new problem. People with 09 cars are having the same problem. So if
Honda was going to do something, it should have happened by now. I may
not want to keep my car after 3 years, allot of people trade them in and
pick up something else. So what you are saying don't worry they will
keep replacing your speakers for 3 years with ones that are also bad. I
DON'T HAVE A WORKING SOUND SYSTEM. So Honda do the right thing or I
will start up a class action law suit, simple for breach of waranty.
How many fixes are you allowed by law before it is a breach of waranty?
If Honda hasn't changed speakers yet, that must mean that the new 2011
cars will have bad speakers too. Now tell me what is wrong with my
complant? Do you now understand the problem? Just do a google search
for 2010 tsx blown or bad speakers, and see that allot of people have
the same issue, also the TL 09 and 10. A note to Acura and Honda. I
will never buy another vehicle from you ever again, and I will tell as
many people as I can to stay away from buying you vehicles.

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  #7 (permalink)  
Old 26 Nov 2010, 02:01 pm
Elmo P. Shagnasty
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Default Re: 2010 TSX Blown speakers

In article <11150-4CF00780-1054@storefull-3112.bay.webtv.net>,
ed322@webtv.net (Ed) wrote:

> I
> DON'T HAVE A WORKING SOUND SYSTEM. So Honda do the right thing or I
> will start up a class action law suit, simple for breach of waranty.


yeah, yeah, yeah. People scream "CLASS ACTION!" all the time, and it's
just so much hot air.

It's time to invoke your state's lemon law, if you can. If not...

Maybe it's time to investigate what replacement speakers WILL work
reliably, and just pay for them out of your own pocket and move on with
your life.
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  #8 (permalink)  
Old 02 Dec 2010, 08:25 pm
Yoda
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Posts: n/a
Default Re: 2010 TSX Blown speakers

On 2010-11-26 13:16:16 -0600, Ed said:

> Sorry, you just don't know and understand the problem. Yes they will
> replace a bad speaker. But with another bad one. That is what happened
> to me, and allot of other people. Where did you get the info that it is
> 1% of customers with bad speakers, I would like to know. Some people
> have had them replaced over 5 times. At what point don't you understand
> the problem. Sure I can keep taking days off work to go get speakers
> replaced for the full term of my warranty. That means that I owned a
> New TSX for 3 years and haven't been able to enjoy the ELS Sound system
> that I PAYED for with the Tec package. Honda should do the right thing
> and fix it with new speakers. And one more important thing. This isn't
> a new problem. People with 09 cars are having the same problem. So if
> Honda was going to do something, it should have happened by now. I may
> not want to keep my car after 3 years, allot of people trade them in and
> pick up something else. So what you are saying don't worry they will
> keep replacing your speakers for 3 years with ones that are also bad. I
> DON'T HAVE A WORKING SOUND SYSTEM. So Honda do the right thing or I
> will start up a class action law suit, simple for breach of waranty.
> How many fixes are you allowed by law before it is a breach of waranty?
> If Honda hasn't changed speakers yet, that must mean that the new 2011
> cars will have bad speakers too. Now tell me what is wrong with my
> complant? Do you now understand the problem? Just do a google search
> for 2010 tsx blown or bad speakers, and see that allot of people have
> the same issue, also the TL 09 and 10. A note to Acura and Honda. I
> will never buy another vehicle from you ever again, and I will tell as
> many people as I can to stay away from buying you vehicles.


Ed, you're bitching to the wrong person. Calm down, and go reread
Tegger's response, and I think you'll see that you're overreacting to
what he wrote, and that quite possibly you misread some of it.

Save your vitriol for the service manager at your dealer.

BTW, I agree with another poster - if you're serious about listening to
music, and have any kind of decent ears, you probably want to just go
ahead and upgrade your speakers to something better anyway. The factory
speakers that come with hondas and acuras (and most other cars) are
abysmally bad, even if you got the premium sound system.
--
-----------------------------
I only talk like that in the movies

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  #9 (permalink)  
Old 02 Dec 2010, 08:31 pm
Yoda
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Posts: n/a
Default Re: 2010 TSX Blown speakers

On 2010-11-26 13:16:16 -0600, Ed said:

> Sorry, you just don't know and understand the problem. Yes they will
> replace a bad speaker. But with another bad one. That is what happened
> to me, and allot of other people. Where did you get the info that it is
> 1% of customers with bad speakers, I would like to know. Some people
> have had them replaced over 5 times. At what point don't you understand
> the problem. Sure I can keep taking days off work to go get speakers
> replaced for the full term of my warranty. That means that I owned a
> New TSX for 3 years and haven't been able to enjoy the ELS Sound system
> that I PAYED for with the Tec package. Honda should do the right thing
> and fix it with new speakers. And one more important thing. This isn't
> a new problem. People with 09 cars are having the same problem. So if
> Honda was going to do something, it should have happened by now. I may
> not want to keep my car after 3 years, allot of people trade them in and
> pick up something else. So what you are saying don't worry they will
> keep replacing your speakers for 3 years with ones that are also bad. I
> DON'T HAVE A WORKING SOUND SYSTEM. So Honda do the right thing or I
> will start up a class action law suit, simple for breach of waranty.
> How many fixes are you allowed by law before it is a breach of waranty?
> If Honda hasn't changed speakers yet, that must mean that the new 2011
> cars will have bad speakers too. Now tell me what is wrong with my
> complant? Do you now understand the problem? Just do a google search
> for 2010 tsx blown or bad speakers, and see that allot of people have
> the same issue, also the TL 09 and 10. A note to Acura and Honda. I
> will never buy another vehicle from you ever again, and I will tell as
> many people as I can to stay away from buying you vehicles.


Also BTW, I don't think the lemon laws will apply in this case. However
a class action suit sounds like the way to go on this. But unless it's
a very large class it may not be worth the expense. As speakers aren't
essential to the cars operation or safety, a judge is only going to
make a small award if any at all.
--
-----------------------------
I only talk like that in the movies

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