I did a search at www.bbb.org and looks like Keeler Honda has
a slew of customer complaints against them. Reminds me of
Speedcraft Volkswagon in Wakefield RI. Speedcraft ripped off
people for years.


Hoke


"Nobody" <nobody@nowhere.com> wrote in message
news:Xns9541C31F83923XZLKJOIDUKLJ098098@24.24.2.16 7...
> Their service department is the worst. If you have *any* problems with
> your vehicle as delivered, they will claim they are normal. I had a leak
> at an O-ring seal they claimed was normal/due to my overfilling the
> container. Sure...Honda designed it to leak.
>
> Oh yeah, those spongy brakes? Completely normal.
>
> The only thing they did correctly was clean the vehicle in and out prior
to
> delivery. Notice I didn't say "prep the vehicle correctly". 60lbs in
each
> tire isn't normal.
>
> I have had good service experience with Lia Honda down the road in Albany,
> NY. They didn't have the vehicle I wanted and Keeler did...next time I'll
> wait for Lia to get it.
>
> With every dealer I have dealt with, the front-line service guys always
> give you some bs about your problem. However, you go to the service
> manager at Lia (Dave Ericson) and you never have another problem. Keeler
> was not like this...their service manager (some bald asshole who never
> offered his name) was more interested in quelling my discontent.
>
> If you buy from Keeler, you have been warned...there are at least 3 other
> Honda dealers in the area (Mohawk, Saratoga, and Renssalaer) which I have
> no experience with...I would like to hear comments on those.