I phoned American Honda Motor customer service with a question about one of
my Hondas. The young lady insisted my VIN belonged to a completely different
model, one I do not have. Next, I got a safety recall notice about yet a
different model and VIN, neither pertaining to me.

Both cars were bought new, and both were financed by Honda Finance, which
knows what I bought and has the correct VINs, even showing them at their web
site.