Re: Follup: Metro Acura dealership, Philadelphia PA
Thanks for the suggestion. I sent a letter to Honda Canada. 4 days after I sent
the letter, the General Manager at Roadsport Honda called me and apologized and
offered a free detailing service for my car. They also fired the employee that I
caught stealing from me (apparently the employee was fired for an unrelated
reason...). So, I took my car back to them and they gave me the white glove
treatment. I'm quite happy with the detailed clean-up and the oil change my car
received. Perhaps some good has come from this bad episode.
Regards,
Pars
Gus wrote:
> Pars wrote:
>
> > I can totally relate to your story. I recently caught a Honda mechanic
> > (from Roadsport Honda) trying to steal my Mobel-1 oil, that I provided for
> > the oil change. I asked to speak to their service manager but he was
> > unavailable and was told that he would contact me the next day, which
> > never happened.
> >
> > I feel that the dealership is corrupt to the core and the one bad mechanic
> > is only a indicator of that fact (along with several other shady
> > situations from said dealership). So, I'm not going to help them clean-up
> > their employee problem. The best resolution to my problem would be for
> > that particular dealership to disappear off the face of the planet. I'm
> > hopeful, since there's some newer and much more modern Honda dealership
> > opening-up in the same vicinity.
>
> Send a letter/email to Honda, too.
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