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Old 07 Sep 2003, 09:20 pm
Elmo P. Shagnasty
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Default Re: Advise regarding dealer

In article <56b13b6e.0309071814.4c8da4a6@posting.google.com >,
jp_1872@yahoo.com (John Pifer) wrote:

> 1. What are my options? Better Business Bureau? This is not my first
> experience (mis-diagnosis that is) with this guy.


He burned you once already, and you VOLUNTARILY go back? And now you
want to scream BBB?



> 2. Under these circumstances can i ask for a refund for this and take
> it to another mechanic? Am i "eligible" for a refund?


You are eligible for anything you can negotiate with the servicing
dealer. If you can negotiate that he drives your kids to school until
they graduate, more power to you. There aren't any "rules" to anything
like this. What, do you think that there's a book somewhere that spells
out some bunch of rules that everyone has to abide by?

If you can't come to a settlement, you *can* sue him in small claims
court. I'm not saying you'd win; I'm simply saying that's the route
we've come up with to settle differences like these.



> 3. Is it OK to the dealer to charge me yet again saying that initially
> he was unable to detect the problem based on the code?


Shit happens. Yes, it's OK. Of course, I have a servicing dealer that
wouldn't have charged me in the first place--or, if he did, wouldn't
keep charging me if I bring the car back in a few more times, every day
for a week.




> I have been going to the same honda dealer for all my car service
> needs;In fact I had serviced last month - 60K. I have been doing my
> service @ regular intervals-as per the manual.


You're ready to scream BBB for this, yet you have a RELATIONSHIP with
this dealership??? Jesus Christ, grow a pair and walk in and ask to
speak with the service manager. You're a regular customer; he'll be
happy to fix it and apply the $90 you've already spent to the final
repair.

Good God. What a ball-less individual you are.

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