Re: Edmunds.com Article on Buying Cars (Excerpt on Internet Negotiating)
SoCalMike wrote:
> John Horner wrote:
>
>> Elle wrote:
>>
>>> I'll repeat what Michael, my [car dealer's assistant sales manager],
>>> told me about Caucasians . He said white people never come into the
>>> dealership. "They're all on the Internet trying to find out what our
>>> invoice price is. We never even get a shot at them. I hate it. I
>>> mean, would they go (to a mall) and say, 'What's your invoice price
>>> on that beautiful suit?' No. So why are they doing it here?"
>>>
>>
>> Simple, because at the mall the price is the price, period. No slimy
>> sales managers trying to squeeze every possible dollar out of every
>> mark, er customer.
>
>
> not totally off topic, but the last 2 motorcycles i bought new i bought
> online. LAyamaha gives quotes that are the "out the door" price,
> all-inclusive. you call to confirm, and go there with a personal check.
>
> they already had the info i gave them over the phone, so i was in and
> out of there in literally less than 10 minutes. didnt even ask if i
> wanted an extended warranty.
>
> too bad cars arent sold like that. even if you go through AAA, costco,
> sams, etc, you still have to sit in the "closing room" with the finance
> person making a last ditch attempt to add paint sealants, scotchgard,
> and extended warranties.
Yep, it stinks big time. Unfortunately electronics retailers are
playing similar games. I walked out of Circuit City without buying a
computer in December because they would not stop hard selling me on the
need to buy an extended warranty. After I said no thank you three times
I gave up and walked out the door and left my ~$700 purchase-to-be
sitting at the check-out counter. I then went home and ordered a new
computer online. If a dealer/retailer isn't making it enjoyable to do
business with them, why bother giving 'em one's hard earned money?
I don't mind being asked once if I would like to purchase accessories,
extended warranties, etc. However, once I have firmly said no then that
should be the end of it. No means no, right?
John
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