The vast majority of the salespeople I have encountered by just walking
onto a car lot are inexperienced and uniformed. My favorite question is
"how long have you been working here?" The answer is typically beween
six days and six months. Most of these wanna-be professional
salespeople don't know their product and are clueless about really
serving people.

There are those rare high quality sales people who know their stuff and
know how to be helpfull, but they are few and far between.

Personally I think that the haggle model of car sales should have gone
away fifty years ago. Very few retail purchases require hand-to-hand
combat to get the best price. Don't be surprised that the Internet is
empowering customers to play the game.

John