"Michael Abraham" <m.abrahamx@rogers.com> wrote in message news:tbSdnb3GMNN6QRreRVn-ug@rogers.com...

> The problem is consistent for both keys.

Sounds like an electronic problem. To troubleshoot disconnect the
battery and the key should come out.

The car probably uses an interlock device. The solution is to
clean your console switch and/or the solenoid that holds the key.
You can permanently disable the key interlock by disconnecting
the two-pin connector on the ignition assembly, the one that
holds the key in.