Re: 2002 Honda Struts - What should I do now?
Llatikcuf wrote:
> Driver side front strut failed ~6 months ago. I was ~2000 miles over
> warranty. Wrote a letter to Honda USA, and they said they would cover
> the failed strut, and only the failed strut.
>
> Went to the dealership for the service and offered to pay for the other
> strut because I had heard you should have them replaced in pairs.
> Dealership recommended I only replace the one strut because car only
> had 38000 miles on it and "Driver weight stresses the driver side
> strut, more than passenger side. Therefore driver side wears much
> faster." They replaced only the one side. Slight pull to right in the
> car, but I was told that will go away as the new strut wears.
>
> Now, 4 months after the service, 5000 miles later, car still pulls and
> just noticed car leans to the driver side about an inch. I figure this
> is the cause of the pull.
>
> What need to be done here? Have I been screwed beyond belief? Is there
> a height adjustment that would level the car?
>
> Any thoughts would be appreciated.
>
> Thanks,
>
> Nate
>
> --
>
> Llatikcuf-at-gmail-dot-com
>
i'd call the main honda usa customer service #, explain the problem &
that you're getting no dice from the dealer, say that the issue is
clearly a defective suspension problem you consider to be very
dangerous, and have them arrange for the dealer to fix the problem. any
new honda part is guaranteed for 12 months. you should not need to pay.
|