Appears the factory has used TOO much di-electric grease on the
windshield washer pump connector. It causes the contacts to not make
good electical contact. I did one yesterday (12K miles) which was still
on warranty but....the front bumper pulls off easily (15 or so) with the
removal of the PLASTIC clips and three bolts (1 wheel well and two under
rear passenger side bumper) and slides out exposing the pump and bottle
at the bottom. The Element I did was FULL of grease on the connector.
Cleaned and all is good now !!

Phil