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Old 13 Jan 2005, 06:31 pm
Seveer
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Posts: n/a
Default Re: Honda complaints

Larry wrote:
> And you think the Toyota dealer will give you a loaner? Very few dealers
> provide loaners.....unless you bought the extended waranty that provides
> that in the contract.
>
>
> "willhaney" <willhaney.1i3ag1@realcaraudio.com> wrote in message
> news:willhaney.1i3ag1@realcaraudio.com...
>
>>We bought our brand new Honda Odyssey from Norm Reeves Honda of
>>Huntington Beach, CA. One day we received a letter explaining that the
>>transmission had had problems and that the transmission warranty would
>>be extended to 100,000 miles and 7 years. Great! Sure enough this
>>year, 2004, the transmission has started acting up. I called my local
>>dealer and was informed that not only would they not look at it on a
>>Saturday they would not repair it on a Saturday. Furthermore, Norm
>>Reeves Honda would require 4 days or more to repair it. Well. Surely
>>they would supply me with a loaner until the repairs had been
>>completed, since it was they who had sold me the defective product. I
>>talked to everyone that I could; no one would help me. I would have to
>>rent a car for the full time the Odyssey was in the shop. No
>>guarantees how long that would be. I then started sending emails to
>>Norm Reeves (contacthb@normreeves.com), 20 in all asking for someone to
>>contact me and help me. I did not get one response. That is why I
>>find myself here to tell anyone who would listen. DON'T BUY CARS FROM
>>HONDA AND ESPECIALLY NOT FROM NORM REEVES HONDA OF HUNTINGTON BEACH.
>>Next time it's a Toyota.
>>
>>'Norm Reeves' (www.willhaney.com/NormReeves)
>>
>>
>>--
>>willhaney
>>------------------------------------------------------------------------
>>Posted via RealCarAudio.com - The checkmate of the caraudio community.
>>http://www.RealCarAudio.com
>>willhaney's Profile:
>>http://www.realcaraudio.com/forums/m...fo&userid=4302
>>View this thread:
>>http://www.realcaraudio.com/forums/s...?threadid=8671
>>
>>

>
>
>

I know this doesn't help you Huntington Beach, but Frank Leta Honda in
St. Louis provides loaner cars. Three days before Christmas they had to
order a fast idle valve for my 1994 Accord, but wouldn't get the part
till after Christmas. They gave me a 2004 Accord V6 EX loaner for 5 days
at no charge. I did have to refill the gas tank and show proof of
insurance.

I had another repair on this 1994, 6-months ago, and they provided a
loaner car then as well.

We also have a 1994 Camry and the Camry dealer does not provide loaner cars.

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