And you think the Toyota dealer will give you a loaner? Very few dealers
provide loaners.....unless you bought the extended waranty that provides
that in the contract.


"willhaney" <willhaney.1i3ag1@realcaraudio.com> wrote in message
news:willhaney.1i3ag1@realcaraudio.com...
>
> We bought our brand new Honda Odyssey from Norm Reeves Honda of
> Huntington Beach, CA. One day we received a letter explaining that the
> transmission had had problems and that the transmission warranty would
> be extended to 100,000 miles and 7 years. Great! Sure enough this
> year, 2004, the transmission has started acting up. I called my local
> dealer and was informed that not only would they not look at it on a
> Saturday they would not repair it on a Saturday. Furthermore, Norm
> Reeves Honda would require 4 days or more to repair it. Well. Surely
> they would supply me with a loaner until the repairs had been
> completed, since it was they who had sold me the defective product. I
> talked to everyone that I could; no one would help me. I would have to
> rent a car for the full time the Odyssey was in the shop. No
> guarantees how long that would be. I then started sending emails to
> Norm Reeves (contacthb@normreeves.com), 20 in all asking for someone to
> contact me and help me. I did not get one response. That is why I
> find myself here to tell anyone who would listen. DON'T BUY CARS FROM
> HONDA AND ESPECIALLY NOT FROM NORM REEVES HONDA OF HUNTINGTON BEACH.
> Next time it's a Toyota.
>
> 'Norm Reeves' (www.willhaney.com/NormReeves)
>
>
> --
> willhaney
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>