We bought our brand new Honda Odyssey from Norm Reeves Honda of
Huntington Beach, CA. One day we received a letter explaining that the
transmission had had problems and that the transmission warranty would
be extended to 100,000 miles and 7 years. Great! Sure enough this
year, 2004, the transmission has started acting up. I called my local
dealer and was informed that not only would they not look at it on a
Saturday they would not repair it on a Saturday. Furthermore, Norm
Reeves Honda would require 4 days or more to repair it. Well. Surely
they would supply me with a loaner until the repairs had been
completed, since it was they who had sold me the defective product. I
talked to everyone that I could; no one would help me. I would have to
rent a car for the full time the Odyssey was in the shop. No
guarantees how long that would be. I then started sending emails to
Norm Reeves (contacthb@normreeves.com), 20 in all asking for someone to
contact me and help me. I did not get one response. That is why I
find myself here to tell anyone who would listen. DON’T BUY CARS FROM
HONDA AND ESPECIALLY NOT FROM NORM REEVES HONDA OF HUNTINGTON BEACH.
Next time it’s a Toyota.

'Norm Reeves' (www.willhaney.com/NormReeves)


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willhaney
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