I bough a 2004 Odyssey from Sloane Honda near Philadelphia. The sale was
smooth. However, I found that this dealer always pushes for first and all
subsequent servicing at 3,750 miles instead of Honda-advised 7,500 miles for
normal driving. I drive between 2K and 3K miles every month and all highway.
I am not sure if the dealer just pushes people too early for a few bucks in
servicing. I called another dealer in NJ and they did not expect me to
service before 7,500 miles for the first one.

In general, I am seeing poor customer service quality with Honda
dealers/servicing. They don't drop off people or provide a loaner car if the
car needs to be in for the day. I guess the reason is that these dealers are
too proud of their brand name

Earlier I have always driven Ford for many years. While some of them are
staffed by rude people, some others are nice. Particularly to the one I used
to go to (Robin Ford). I could not buy a Ford for the minivan this time
because of horrible quality of Ford minivans.