"Dale Toms" <dtoms@jetbroadband.com> wrote
> The district service manager came in about that time and
> was told of the > situation, he immediately blamed it on
> the way I drive and as he wasn't in the car, he couldn't
> vouch for the type of braking I was doing........after
> showing him the pads and explaining how they were
> positioned on the car - he and the service manager agree
> to warrant the brake job.

Two cents on the situation:

Given that the front pads and front rotors work were
flat-out thievery that cost you money, time, and
frustration, refunding you the entire amount could be said
to be justified.

Without the thievery, I think what would have been fair is
a refund of the dollar amount for the labor/parts on the
front work. The rears lasting "only" 27k miles is not so
outrageous.

In the future, buy pads online from an OEM parts dealer like
BKhondaparts.com. Have the new pads ready when you next take
the car to any import shop for brake work.