That must be a Canadian thing, it surely was not the case in our
mega-dealerships

<clare at snyder dot ontario dot canada> wrote in message
news:7io354pu2e97vke09lv5q22v8qduo5f4lj@4ax.com...
> On Thu, 12 Jun 2008 12:26:15 -0400, "Mike hunt" <mikehunt22@lycos.com>
> wrote:
>
>>If a repair is completed under warranty, the manufacture determines what
>>reimbursement rate paid, not the dealer.
>>
>>If you are going to have the work done at a Toyota dealership, find one
>>that
>>is dueled with a domestic brand and have the work done in the domestic
>>brands shop. They can still get you Toyota parts but the domestic brands
>>shop rate will be a lot lower. At least 20% lower in my experience when
>>I
>>was buying Lexus LSs
>>
>
> In most twinned dealerships here the labour rate depends on the car,
> not the bay it is worked on.
>><clare at snyder dot ontario dot canada> wrote in message
>>news:lnr054lgq7mhhl5oo7v6kf9ec2k3jev8u7@4ax.com. ..
>>> On Wed, 11 Jun 2008 03:06:37 GMT, Hachiroku ???? <Trueno@ae86.GTS>
>>> wrote:
>>>
>>>>On Tue, 10 Jun 2008 22:10:32 -0400, wrote:
>>>>
>>>>>>>
>>>>>>> Hmmm...you work for a Toyota dealer? We were using BG to clean the
>>>>>>> sludged Camry/Sienna engines, but the BG44K I hadn't heard of until
>>>>>>> it
>>>>>>> was advertised on XM radio recently. Is it any good?
>>>>>
>>>>> Used to be Toyota service manager - for 10 years of my 25 years as an
>>>>> auto
>>>>> mechanic.
>>>>
>>>>
>>>>Whereabouts? I'm on the East Coast.
>>>>
>>>>I thought there might have been some professionalism there.
>>>>
>>>>I take it you're in the Camry group. We're having a discussion in Toyota
>>>>about dealerships 'double dipping' using AllData when it comes to
>>>>replacing timing belts and water pumps. I've seen Toyota dealers quote
>>>>~3
>>>>hours to replace the belt, and then again to replace the water pump,
>>>>even
>>>>though they're doing both operations at the same time!
>>>>
>>>>Any insight?
>>>>
>>> I'm in Waterloo Ontario.
>>> Not on the Camry group.
>>> As far as the "double dipping" it goes on all the time - at Ford
>>> dealerships, Chrysler dealerships, VW dealerships, Mazda dealerships,
>>> Mercedes dealerships, and even, sadly, at some Toyota dealerships.
>>>
>>> Never happened at mine when I was in charge. (My shop was not flat
>>> rate 'till after I left)
>>>
>>> The time for the belt should be about 3 hours. The time for the pump
>>> should be about 4 hours. The time for both should be the time for the
>>> pump - or the time for the belt plus 1 hour.
>>>
>>> If you catch your dealer pulling a fast one, call him on it. If he
>>> doesn't make it right REAL QUICK call your local media and prepare to
>>> meet him in small claims court.
>>> Approach the situation calmly and with your facts well prepared - in
>>> other words - professionally. Helps if you can have either the
>>> Alldata, Toyota, or other flat rate operation codes and numbers to
>>> present.
>>> ** Posted from http://www.teranews.com **
>>
>
> ** Posted from http://www.teranews.com **