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Old 05 Nov 2007, 08:04 am
JBond
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Default Re: Civic Hybrid - problem during the second tank of gaz

On Nov 4, 1:13 pm, d...@79.usenet.us.com wrote:
> JBond <James.Bouch...@gmail.com> wrote:
> > in order to safe on yearly costs. Having no car while I wait for a
> > warranty part to make it's way over from Japan, over a 6 week period

>
> They didn't give you a loaner while waiting for warranty parts? The fact
> that it had to come from Japan might be a clue as to how many are being
> replaced. If the dealer had three in stock, that might be a cause for
> post-warranty concern.
>
> > maintenance inexpensive, and never a major problem. All parts were
> > always available same day, until very recently,

>
> Expected parts are stocked by a dealer. Most anticipated parts are stocked
> regionally.
>
> My 2003 Civic Hybrid has 75,000 miles on it. I had an SRS air bag
> controller fail at about 2,000 miles. Fixed on the same day I took it in.
>
> I just received notice that the warranty on the CVT transmission has been
> extended to 100,000 miles because of some problems that have been occurring
> out of warranty, but prematurely by Honda standards.
>
> --
> Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5


> They didn't give you a loaner while waiting for warranty parts? The fact
> that it had to come from Japan might be a clue as to how many are being
> replaced. If the dealer had three in stock, that might be a cause for
> post-warranty concern.


Yes, they directed me to an arranged rental place down the road. I was
still on the hook for additional insurance costs, and I received a
smaller less desirable vehicle. Honda Canada was not very courteous
when I spoke with them, saying that they were not prepared nor believe
they should be prepared to stock enough parts and that 6 week waits
are normal Auto industry standards for some "unusual parts". What I
don't understand is why it takes 6 weeks to bring it in from Japan. We
are afterall in a global economy, and transportation of goods can be
accomodated in far faster time frames from any industrialized nation.
Perhaps you are right. A shortage of this part due to increased
failures, and thus they had to pour a new cast. (must be a third
party).

Thanks for your experiences with the 2003 and the CVT warranty
extension. Are you in the States? Warranties are different between
our two countries.

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