KellyCrash wrote:
>
> Ahhh... The Google Newsread is back to working properly.
>
> Here is the link to my original post
>
> http://groups.google.com/group/rec.a...b4a903ecbf5207
>
> When I first took my car in for service (7/30/06) I had an upcoming
> vacation & needed the car. The dealer told me it was perfectly safe to
> drive & gave the car back to me 5 days after bringing it in although
> the problem hadn't been resolved. I kept the car two weeks before I
> returned it to the dealer. I believe I brought it back on 8/14/2006.
>
> I've had the car for a day or two here and there and the engine light
> keeps coming back on. At which point I return the car to the dealer.
> This last time I had the car for almost a week & the engine light came
> back on.
>
> The car is back at the dealer as of today 10/5 after having just picked
> it up again on 9/27.
>
> I called the 800# as suggested. The person calls me back perhaps a
> week later if she even bothers to call at all. I called last week and
> spoke with someone who said they would have a call returned
> immediately. Still haven't heard from anyone. I called today & the
> rep. claims everyone is at lunch & she will put a note on their desk to
> call me when they get back. The case was closed because they couldn't
> get in touch with me. I'm beyond upset. They have called & left
> messages. I call & leave messages also. They have my cell #, but
> never have called it. I'm not gone any more than anyone else. My
> husband is home all day because he work from home. He's taken a total
> of 2 messages for me.
>
> I am going to keep calling Honda till they let me speak with someone
> that is going to do something for me.
>
> I'm so annoyed.
>
> Is there anywhere else I can turn?
>



Your state Attorney General who's office generally has a consumer
affairs office.

JT




> Grumpy AuContraire wrote:
> > "'Curly Q. Links'" wrote:
> > >
> > > KellyCrash wrote:
> > > >
> > > > My car is still at the Honda dealer....
> > > >
> > > > They replaced the coil. They replaced the sensor. Engine still
> > > > misfiring. They cleaned the fuel injectors. Engine still misfiring.
> > > > Last I heard they had replaced a fuel injector and are testing it.
> > > >
> > > > I have called the 800# way back when I first started posting here. I
> > > > play phone tag with the rep. I ask her to call my cell #. There is at
> > > > least a week between return calls that will go by. She never calls my
> > > > cell#. She always calls my home # when I'm not here. I have gotten
> > > > several surveys regarding recent service that I have turned with
> > > > dissatisfied/poor.
> > > >
> > > > It seems like no one cares. The dealership does not call to update me
> > > > on the status of the car. I have to call if I want to know what's
> > > > going on.
> > > >
> > > > I'm thoroughly discouraged. My husband & I are talking about trading
> > > > the car in (when/if I ever get it back) for a minivan. Unfortunately
> > > > the only one I want is the Odyessy, but if this is the way Honda is
> > > > going to treat me, I doubt we'll even consider it.
> > >
> > > ---------------------------------------------
> > >
> > > I feel for ya.
> > >
> > > Did you tell us about your vehicle before, possibly under a different
> > > user name, or is this just out-of-the-blue?
> > >
> > > Tell us more, or give us a link to the original post.
> > >
> > > 'Curly'
> >
> >
> > I distinctly remember the original post around two months ago but not
> > the poster's handle. The general consensus (at the time) was for her to
> > call the Honda 800 number as she was getting no where with the dealer.
> >
> > Doesn't sound like things are going very well.
> >
> > JT