I admittedly know next to nothing about cars. Honda emails me I need
the 45K service. I made an appointment & took it into my local Honda
dealer for the service. When I made the appointment I said, "My check
engine light is on also. Can you check that?" Yes, not a problem.

When I came in on the day of my appointment I said again that I need
the 45K service & my check engine light is on. I asked if it was on
because it needed this service. The tech. said no. She said it
usually comes on because of a problem with the emissions system.

An hour goes by & the tech. comes to me in the waiting area and says
that the Check Engine light is on because the engine is misfiring. She
said that they needed to flush the pistons? Perhaps I didn't hear her
correctly, but I swear that is what I heard her say. She says it will
be about $100. OH & they reccomend that I have the power steering
fluid replaced. Perhaps because of my ignorance I am remembering what
she said incorrectly. One thing that I clearly remember was that there
were two extra services they were performing and that each service was
about $100 & that one of those services was supposed to take care of
the engine misfire problem. Great. $500+ on my car. Just what I was
looking forward to. We just spent $500 for a brake job that I'm almost
positive could have been avoided. That's a vent for another thread.

So I have spent $1000 on this hunk of junk this summer while still
making monthly payments. I understand Hondas are great cars and
whatnot, but you can't prove it to me right now. It might drive nicely
and be a nice car, but I've never spent this much money on a car while
still making payments.

Anyway, the VERY next day I start the car up. My 2nd trip of the day &
the Check Engine light is on again!!! Talk about pissed off!! I am
livid. I called the dealership and the person is at lunch that I need
to talk to. I leave a message. The person calls me back about an hour
later & I didn't hear the phone ring. 45 mins after that I call back
and make an appointment to bring my car in the next day.

So I bring it in for service and the people are telling me that the
service that was performed would most likely not take care of a engine
misfire problem, but that it might. What the **** is that all about?
My receipt says, "Air Intake Service (Throttle Plate) BG2902 BG2902 Air
Intake Service (Throttle Plate) BG2902 57 CPK 1 2902 Plenum Service
Kit Total price for this is $99.86. They said that the check engine
light could be on for any number of reasons and that a misfire code
could be any different number of things, but that service would most
likely not take care of it. WTF???

I'm so pissed. I have just moved from MA to NC. I purchased my car in
MA and the dealership I have dealt with up there has always been very
nice & pleasant and knowledgable. I am so mad that I was told the
service that was performed would take care of my problem & it didn't.
To go back there and for them to tell me that service most likely would
not fix the problem is infuriating. I want to know why the hell the
service was done & charged to me if it wasn't going to take care of the
problem.

So after an hour at the dealership today they said they need more time
to run further tests to figure out what's wrong.

I asked if they had a shuttle car that could take us home. NO. I
asked if they had a loaner car I could take. No again.

Oh I'm so pissed off. We took my car home and got my husband's car &
returned to the dealership to drop my car back off.

I don't know what to do. I feel like I'm dealing with incompetents and
getting ****ed in the process.

Is this normal? Is my frustration and feelings uncalled for?

Thanks for reading. I would appreciate any input you might have.