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Old 01 Apr 2006, 05:26 pm
tww
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Default Re: Concealed factory / lot damage prior to sale of a "new" 2006 Honda Civic


<curious314159@yahoo.com> wrote in message
news:1143921225.434162.214740@i40g2000cwc.googlegr oups.com...
>
> I just bought a brand new 06 Civic. When I took
> the car home I noticed a slight warping on the right
> side panel where bumper meets the body.
>
> I contacted the dealer and sent him photos the
> next morning. He called and said he checked his
> computer records and didn't find any indication of a possible lot
> damage/repairs.
>
> I replied, in writing, acknowledging his not finding
> any repair records prior to sale and that we were worried
> about safety features working properly and would
> always like to be informed of possible prior damage/repairs.
>
> The next morning, I got a call, that he had checked
> again -- this time with the "service" department and
> had INDEED found that there was lot repair/damage
> that involved replacing the bumper and a paint job
> and he was going to find out more about when at work.
>
> So at the end, we were sold a NEW car, that was damaged
> and repaired (with visible signs remaining) prior to sale and
> we were not disclosed this info until later. I would NEVER
> have bought this car had I known about this possibility.
>
> What are my rights as a consumer here? Repair is not an
> option for us since we bought a new car just so we can
> have a car we were sure had no prior damage! Can this be
> sufficient grounds for demanding an exchange (I only
> had the car for 2 days). The evidence is there, and acknowledged
> by the dealer. I know Honda is very meticulous about
> dealers delivering cars in good shape. Would I be better
> off going through Honda and not the dealer? We are at a
> loss as to what to do now. Any advice would be greatly
> appreciated!
>
> Ben
>

Surprised you did not check the car out completely before signing anything
or taking possesion of the car. I made that mistake years ago with a new
Vette in 1971 that did not make it more than 5 miles from the dealer before
breaking down. The car was rough when I started it on the lot. I went
through hell trying to get the car fixed.... lawyer told me I was stuck with
it. Ever since then I have stayed away from GM products. I would recommend
you contact Honda Customer Service to tell them about the problem as well as
putting pressure on the dealer. Try and find a good lawyer if all else
fails.


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