> Sometimes true.
>
> Not always, and not if you specifically request a technician that you
> know isn't that guy.
>
> No one touches my car except one guy--well, the drivetrain, anyway. If
> there's *any* upholstery work or power sliding door issues, there's one
> other guy who specializes in that. And I've known him for 20 years, too.
>
> There's a reason to be a regular customer...

Have a '04 Accord EX-L sedan with 25K pampered miles on it ...

Always request, if available, the same technician at the local Honda
dealership. Insist on the technician using individual bottles of Honda
5W-20 motor oil (from the parts department) rather than from the bulk
oil dispenser in the service bay (or you can bring in your own oil that
you purchased from Pep Boys). Also insist on them using fender guards,
steering wheel covers, etc. and keep the engine bay clean!

Keep the factory oil in your engine until the mileage recommended in
the owners manual, because it has special additives. For my VTEC
4-cylinder, I got my first oil change at 5K miles, as recommended, and
then regularly get it changed at the dealership every 2500 miles. This
oil-change interval (every 3 months) seems to be a little excessive,
but it brings peace of mind knowing that you are always feeding your
engine parts with clean oil. Tire rotations should be done with more
frequency than recommended -- I get mine rotated every other oil change
-- or at 5K-mile intervals.

Congratulations on your new Accord! Welcome to the Honda family!