On 1/7/06 11:18 PM, in article Hg1wf.896$Se4.638@fe08.lga, "Rocky"
<jcadellano.spam@optonline.net> wrote:

> I am not happy with the past couple of visits with my dealer.
> I ended up calling the service manager.
> He apologized and gave me a coupon for a free oil change.
>
> Now I find some of the work was not done correctly.
> I have to call him back on Monday.
> I figure I'll give him one chance to make it right - is that reasonable?
> Rocky?
>
>

I would say it depends on what the work was. If it is something important,
you should insist that they make it right. Don't be surprised if they break
a couple more things in the process though.

If it is something inconsequential like a sloppy oil change, just move on
and don't go back there. In either case, don't go back there for any new
work. They don't deserve your business.