If you can describe the work and what was done incorrectly,
people here might be able to comment on whether this dealer
is above or below standards.

I have found independent shops (Honda or import car
specialized) to give better service.

Dealers have done poor work for me in something like 2 out
of the four times I've used them.

"Rocky" <jcadellano.spam@optonline.net> wrote
> I am not happy with the past couple of visits with my
dealer.
> I ended up calling the service manager.
> He apologized and gave me a coupon for a free oil change.
>
> Now I find some of the work was not done correctly.
> I have to call him back on Monday.
> I figure I'll give him one chance to make it right - is
that reasonable?
> Rocky?