In article <1136402703.375901.184760@g44g2000cwa.googlegroups .com>,
"PK" <pratulkant@gmail.com> wrote:

> Stevens creek honda indeed is cheating consumers. Stay away from this
> place for service.
> I received an alignment coupon at home for $99 for my accord. I could
> get it done cheaper outside but thought that dealer would do a nice
> job. This place has such bad mechanics, that my problem (pulling
> towards the left) remains the same. I could go back there only after 30
> days to tell them that they did not do a nice job...they said that they
> can not do anything as 30 days are passed. That is horrible because
> even at a small shop near my house, they give 6 months guarantee on
> alignments.
> Then I was reading so many other problems with them on the newsgroups.
> I will strongly recommend all to stay aways from them for any service
> related things. They might be okay for sales ...but for service, they
> SUCK.
>
> I have mine 60K service done from there and car felt like nothing has
> been done. After all previous service from another dealer in sunnyvale,
> it felt soo good after the service.
>
> Moral of the story: STAY AWAY FROM STEVENS CREEK HONDA FOR SERVICE.

I've had Steven's Creek Honda try to scam me on a couple of warranty
repairs by saying that the work wasn't covered. Have your brand new car
towed there and watch the bullshit flow. I was told that a burst
radiator hose, one underneath the throttle body, on my 20 day old car
was the result of vandalism or a practical joke so I'd have to pay for
it. It was only after nearly punching out the service manager that he
agreed that it might be a defect.

They told me that I had paint problems on my new car and I should buy
their protective sealant for a few hundred dollars. Everybody is
pressured into buying their sealant scam. I wonder what Honda thinks of
that?

When I came in for a sticking throttle, they refused to replace it
because "Your model doesn't have the stuck throttle recall." They said
they could only put new grease on the ends, which of course didn't fix
it.

Steven's Creek Honda tried to scam a friend out of about $2000, telling
her that her car's suspension was badly damaged and needed immediate
replacement before she should leave. She was looking for service
because I had fully inspected her car and found that the brake pads were
nearly used up. A second dealership verified that she only needed brake
pads.

You can get a good price on a new car at Steven's Creek Honda if you
don't mind haggling but NEVER EVER take your car back. Don't even go
for warranty work because they'll still try to scam you. Go up 101 to
Larry Hopkins Honda in Sunnyvale.

(For worldwide readers, the scammer is Steven's Creek Honda in San Jose,
CA, USA)