Do you know what they replaced at your 60k service that made you feel
like they didn't do anything? Usually from what I have seen in other people's
posts, those types of services are there (at an inflated price) because people
don't bother to read their manuals and get what is only needed at each interval.
Did you buy your car new or used? Has it been in an accident? Have you
spoken with the service manager about the problem, and if so what did he/she
say? You can also try to talk to the general manager and see if you can get any
further with this. You didn't mention how long after the 30 days you went back
to the dealer, was it a few days after the 30, or was it 60-90?

Nick




On 4 Jan 2006 11:25:03 -0800, "PK" <pratulkant@gmail.com> wrote:

>Stevens creek honda indeed is cheating consumers. Stay away from this
>place for service.
>I received an alignment coupon at home for $99 for my accord. I could
>get it done cheaper outside but thought that dealer would do a nice
>job. This place has such bad mechanics, that my problem (pulling
>towards the left) remains the same. I could go back there only after 30
>days to tell them that they did not do a nice job...they said that they
>can not do anything as 30 days are passed. That is horrible because
>even at a small shop near my house, they give 6 months guarantee on
>alignments.
>Then I was reading so many other problems with them on the newsgroups.
>I will strongly recommend all to stay aways from them for any service
>related things. They might be okay for sales ...but for service, they
>SUCK.
>
>I have mine 60K service done from there and car felt like nothing has
>been done. After all previous service from another dealer in sunnyvale,
>it felt soo good after the service.
>
>Moral of the story: STAY AWAY FROM STEVENS CREEK HONDA FOR SERVICE.